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BEST WESTERN Hotel Toubkal

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227 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I believe trip advisor as well as all other travel engines should add new category for hotels having toilet seat rinsers Since such feature is very hygienic and request by all Arabian travelers The hotel is ok but ratings differ in Morocco, casablanca and other cities almost all hotels in casa or Marrakech or Aghadir need renovation. It's nice to... More 

Helpful?
Thank Tarek O
Bestwestern T, Responsable réception at BEST WESTERN Hotel Toubkal, responded to this review

Dear Mr Tarek, Thank you for your feedback regarding your recent stay at our property. we are pleased that you had a great time with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience... More 

Spartanburg, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Ok, so reserved my room for me and a friend , but was super late getting there ended up with a better room. Comfortable bed, excellent service from the staff, everyone spoke English ( helpful for me, since its the only language I know haha) they exchange currencies, will help you with cabs, and anything your looking for like stores... More 

Helpful?
Thank Kentuckyzipp
Bestwestern T, Responsable réception at BEST WESTERN Hotel Toubkal, responded to this review

Dear valued guest, Thank you for taking the time to write your review regarding your recent stay in our hotel.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are pleased to hear that you had a good... More 

Surabaya, Indonesia
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed June 10, 2016 via mobile

I book this hotel for the last leg of my journey pending return to London. Its price was so cheap for a 4 star costing only 78pounds or 101 euros. But there was a catch the hotel was horrible beyond what you can imagine. Firstly, the air-conditioning do not work. The air blasted out was like cold air you use... More 

Helpful?
Thank Lambyron
Bestwestern T, Responsable réception at BEST WESTERN Hotel Toubkal, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at our property. On behalf of the entire team, we would like to apologize for not exceeding your expectation.Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Travelers are raving about these Casablanca hotels

Chamonix, France
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 5, 2016

Had an overnight stay in Casablanca and booked here for its close location to the Port train station, staff were good, the room was very spacious ,clean and comfortable to the standard of a Best Western. The breakfast buffet was very complete, a full continental breakfast buffet as well as local pastries and baked goods. The only negative thing of... More 

Helpful?
1 Thank Meical D
Bestwestern T, Responsable réception at BEST WESTERN Hotel Toubkal, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at our property. we are pleased that you had a wonderful time with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 24, 2016

- They were able to process early checkin without a problem - Comfortable large beds - Room carpet and lobby carpets had an odd smell to them - Claustrophobically tiny elevators! - Very poor breakfast, one of the worst I've seen - Located very close to Casa Port train station and a nearby tram as well, which is great. Plus... More 

Helpful?
1 Thank Salaar Ahmed S
Bestwestern T, Responsable réception at BEST WESTERN Hotel Toubkal, responded to this review

Dear Mr Ahmed, Thank you for your feedback regarding your recent stay at our property. First of all we would like to apologize for not exceeding your expectation.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that... More 

New York City, New York
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 5, 2016 via mobile

I booked this room for an overnight stay in Casablanca. Let's start with the fact that this is a best western! That is where your expectations should dwell, no more no less. The rooms were large enough, had coffee and tea and a bottle of water, complimentary. The check in and check out were easy. Clean sheets, beds provided a... More 

Helpful?
Thank cooknerd89
Bestwestern T, Responsable commercial at BEST WESTERN Hotel Toubkal, responded to this review

Dear valued guest, Thank you for taking the time to write your review regarding your recent stay in our hotel.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are pleased to hear that you had a good... More 

Milwaukee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 3, 2016

Our reservations were for a non smoking room. First night was in a smoking room, street side, very noisy and room too warm. Then moved into a room on backside of hotel, only one bed, had to have a roll away added. AC did not work, windows open , traffic noise, dogs barking, etc, still no AC. Carpet was very... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Luann L
Bestwestern T, Responsable réception at BEST WESTERN Hotel Toubkal, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another... More 

San Diego, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 25, 2016

Basic room , old furniture and slow WiFi . Good location for business travelers . The hotel needs to be updated and the staff need to pay attention to,details. Basic continental breakfast with some Moroccan dishes.

Helpful?
Thank Haloman99
Bestwestern T, Responsable réception at BEST WESTERN Hotel Toubkal, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another... More 

1 review
5 of 5 stars Reviewed March 28, 2016

This hotel is awesome and has been severely underrated! Location is great and the room is very clean too! Front desk has been pretty helpful and speaks decent English. I recommend this hotel for its good value.

Helpful?
Thank Shyvee S
Bestwestern T, Responsable commercial at BEST WESTERN Hotel Toubkal, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 25, 2016 via mobile

To start with, our room looked and smelled like a prostitute had died in there. This we of course found out after two trips down to the reception (as the phone was not working) since we first got a twin room instead of double that we asked for (two small beds instead of 1 big) and a smoking room, which... More 

Helpful?
Thank Laura-Liisa L
Bestwestern T, Responsable commercial at BEST WESTERN Hotel Toubkal, responded to this review

Dear guest, Thank you for your feedback regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Toubkal Hotel is ideally located in the heart of the economical capital, at walking distance from fair ground, port, future Marina, the old and picturesque medina, business centers, nearby the major administration offices, shopping centers and the prestigious Hassan II Mosque.The 67 rooms including 9 suites are fully air-conditioned and sound proof, featuring smoke detector and automatic fire alarm system, mini bar, individual safe box, and courtesy Tray. Also, direct dial telephone, automatic wake up, FM, AM radio, TV Plasma with international channels and free Wi-Fi. Additional toiletries and hair dryer provide in bathrooms; Jacuzzi and hydro massage in suite bathrooms. We have four non-smoking floors availableCome and discover our main restaurant “la Brasserie”, our Bar and our Nightclub with international shows. ... more   less 

Additional Information about BEST WESTERN Hotel Toubkal

Address: 9 Street Sidi Belyout Av Des Far, Casablanca, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $57 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Toubkal 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Toubkal
Best Western Casablanca
Casablanca Best Western
Hotel Style:
#6 Best Value Hotel in Casablanca
#16 Luxury Hotel in Casablanca
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