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Sofitel Casablanca Tour Blanche

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Sofitel Casablanca Tour Blanche
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1,076 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Centreville, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed at Sofitel, Casablanca. Lovely greeting when we arrived with delicious mint tea (even my husband liked it, which was surprising) Sarah at the front desk was very helpful as were the two staff members working the concierge desk,Mounia and Albelrahman? They did everything from negotiating cab fares to sending someone to purchase train tickets... More 

Helpful?
Thank SWUnger
Amman Governorate, Jordan
Level Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed there for a couple of nights on a business trip, the location was convenient in the new city centre, the property was a beautiful one with modern design and a lovely staff. My room was spacious and had a very refreshing view, and the gym although not so big was convenient for an on the go workout, not to... More 

Helpful?
Thank Mohammed A
Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I lived in the hotel and it was a wonderful breakfast and the room is beautiful and the bed was comfortable The reception was welcomed by Good service health club and Recommend this outstanding hotel thank you

Review collected in partnership with Accorhotels.com

Helpful?
Thank turkimohmmed
Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche, responded to this review

Dear Turkimohmmed, Thank you for sharing your comment. We are glad to know you enjoyed your stay with us and specially our breakfast buffet. Our Executive Chef, Mourad Mahfoud and his team, work very hard everyday in order to offer you the nicest dishes from the moroccan and international "cuisine". For your next stay I can recommend you to book... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful place. Stepping inside on a hot August/September afternoon is like walking into a cool oasis with smiling helpful people all around. Rooms are spotless and comfortable as is the entire hotel. Lovely helpful staff. Sara greeted us on arrival. It was a big anniversary for us and she later that day arranged an in-room surprise for us after we... More 

Helpful?
Thank Tom U
Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche, responded to this review

Dear Tom U, On behalf of the Sofitel Casablanca's Team I would like to thank you for sharing your kind comment. They work hard every day in order to offer our guest, not only a good service, but an unforgottable experience. Thank you again, and I hope we will welcome you very soon in Casablanca. Warmest Regards, More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed there for 3 nights at the end of our 7 week holiday.This was the best place we stayed at during our entire holiday,from the time we were welcomed to the time we checked out. Our room was upgraded, The staff was amazing with service very personalised. Thank you Hamza for organising the Hammam experience for us and a big... More 

Helpful?
1 Thank Shalini S
Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche, responded to this review

Dear Shalini S, Thank you for your kind comment. This is the kind of experience our Ambassadors work for every day to offer to our guests at the Sofitel Casablanca Tour Blanche. I hope we will have the pleasure to welcome you very soon in Casablanca. Best Regards, More 

miami beach
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The most amazing customer service! The manager helped my friend to find her lost item at restaurant outside of hotel. It wasn't his business but he still helped all the way. Very kind and thoughtful. All the staffs at the bar and entire hotel are amazingly kind and helpful. The best experience I've ever had!

Helpful?
Thank minibear78
Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche, responded to this review

Dear Minibear78, Thank you for sharing your kind comment about your experience at Sofitel Casablanca Tour Blanche. We are proud of our teams because, as you experienced, they are not only "employees", they are Sofitel Ambassadors, and they show our values at every single moment. Life is Magnifique! at Sofitel Casablanca Tour Blanche. We hope to welcome you back very... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Such a shame in the name of service industry! No basics in the room. They don't understand the concept of a couple in a room. They give 1 tea bag, no milk and no water. If asked for, they demand extra charges! Good God! What a nightmare living here! Would not recommend it to anyone.

Helpful?
Thank Ratna M
Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche, responded to this review

Dear Ratna M, Thank you for sharing your comment with us. We are sorry to know your stay with us didn't met your expectations. We didn't notice your disapoiment during the various exchanges with our staff members, especially after have fulfilled all your requests. Since the very first moment we worked to make your stay an special one. We are... More 

Muscat, Oman
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

They do not know SERVICE, being in the service industry. The service is extremely poor... In a double room they provide you with one bathrobe, one pair of slippers and one tea bag and one cup for tea!!! No milk for the tea if you please!! On requesting we were informed that we would have to pay for the second... More 

Helpful?
1 Thank Shaleengargi
Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche, responded to this review

Dear Shaleengargi, Thank you for sharing your comment with us. We are sorry to know your stay with us didn't met your expectations. We didn't notice your disapoiment during the various exchanges with our staff members, especially after have fulfilled all your requests. Since the very first moment we worked to make your stay an special one. We are disapointed... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been in the Hospitality business for forty years. I have stayed in countless hotels all over the world. Then I tried Sofitel in Casablanca. For 3 nights. I can unequivocally attest that's the best hotel I have ever stayed in! From the amazing professional yet friendly employees, to the truly luxurious rooms, to the magnificent dinning room and... More 

Helpful?
Thank nakri14
Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche, responded to this review

Dear Nakri14, Thank you for your kind comment. All the team hope to welcome you very soon at Sofitel Casablanca Tour Blanche, very soon. For your next stay I recommend you to book one of our luxury suite and you will enjoy the breathtaking view. Waiting for your next visit. Best Regards, More 

Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent the night here on the night of our wedding before flying off to our honeymoon. We were upgraded and received a welcome/congratulations dessert plate upon arrival. The check in was very smooth (considering it was 3am in the morning) and the room was impeccable with a fantastic view of the city. The only negative is the location which... More 

Helpful?
Thank mpapadopoulouuu
Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche, responded to this review

Dear mpapadopoulouuu, We are glad you chose our hotel for such a special occasion. Thank you for trusting us. We work hard to give the same high level of service to every single guest, no matter the time or the situation. We hope you will have the opportunity to visit us again, our Clef d'Or Concierge, Mounia, will be happy... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brasserie La Tour
Brasserie La Tour
Cuisines: French, Moroccan, Mediterranean, European
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the business district in the city center, the 24-floor Sofitel Casablanca hotel towers above the white city. Opposite the Hassan II mosque, the hotel has 141 rooms and 30 suites, each of which boasts an innovative design combiningcomfort, modernity and luxury. The building's first 4 floors boast charismatic architecture and guest amenities: 2 restaurants, 1 bar, a spa across 2 floors, 1 ballroom, 3 meeting rooms, 1 penthouse uniquely for bespoke services, private car park. ... more   less 

Additional Information about Sofitel Casablanca Tour Blanche

Address: Rue Sidi Belyout, Casablanca 20000, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $163 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Casablanca Tour Blanche 5*
Number of rooms: 171
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Casablanca
#1 Luxury Hotel in Casablanca
#1 Romantic Hotel in Casablanca
#2 Family Hotel in Casablanca
#2 Business Hotel in Casablanca
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