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Gray Boutique Hotel and Spa

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Gray Boutique Hotel and Spa
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106 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Luton, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Me and my wife stayed here very recently on our wedding night. The hotel is nice with good sized rooms but the AC isn't the best. Other than that there isn't much else to say. The staff were friendly and helpful too and the location is a good one.

Helpful?
Thank Fasil89
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Customer, Thank you for taking the time to publish an opinion on Gray Boutique Hotel And Spa. All staff are available for the customer satifaction, we also appreciate that you loved the suite's size. Hope to see you on a future visit to Casablanca. kind regards. Alia Benhajaj More 

The Hague, The Netherlands
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is reasonably centrally located in a quiet neighborhood and offers various services/aspects as advertised (e.g. good free breakfast, kitchen in room etc.). However the place did not feel like a five star hotel: a. The living room/kitchen area of the standard suite was super cramped and the bathroom tiny; b. The staff attitude at the front desk was... More 

Helpful?
Thank neflyer13
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to advise of your recent stay at The Gray Boutique Hotel And Spa. We have duly noted your comments about the suites and the staff ans we will share them with the departments concerned. Thanks to your feedback we got to improve our services We hope to have... More 

Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 14, 2016

The spirit of hospitality was present on the phone when I called to make a reservation .Manager Alia Belhajaj was charming ,easy to talk to and very understanding . My son and girl friend were traveling separately in Morocco and Mrs Belhajaj offered to have them drop their luggage with the concierge until we showed up. Upon arriving at the... More 

Helpful?
1 Thank Ali Z
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Mr ZREIFI, Thank you so much for sharing your review of your most recent visit with us at the Gray Boutique Hotel And Spa. I am pleased to read that our team was successful in providing efficient assistance that was also warm and friendly. I am also delighted to learn that you enjoyed some of the relaxing services and... More 

Sydney, Australia
Level Contributor
103 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed July 14, 2016

I had booked into "chain" hotel before my trip to Casablanca but a few days before I read the reviews on here and was horrified at what I read, so I changed hotels at the last minute. Lucky for me, because I found Gray. The good: I arrived from CMB and DOH at a very early hour, like 8am in... More 

Helpful?
Thank robdubluu
Cairo, Egypt
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 1, 2016

staff are very friendly and nice ,,, cozy hotel ,,,, comfort,,,clean,,, big and nice rooms... breakfast could be better ,,,good location... i like the rooms very much so cozy and quite ,,spa are good as well ... staff are very nice and helpful.... i like the rooms feel like home... location is good,,, i don't like the breakfast i think... More 

Helpful?
Thank khaled77553
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear guest, Thank you so much for taking the time to review us and for all of the wonderful praises. I am so glad that you had a wonderful stay and enjoyed the staff and services. We take all your feedback in order to improve our service The highest compliment is when we create loyal guests and we couldn’t be... More 

Orange
Level Contributor
93 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 24, 2016

Really enjoyed the first night of our tour at this hotel. Very nice people, clean and attentive to our every need. I would suggest this hotel over the major chains. They are such nice people. Great bar.

Helpful?
Thank Gerald B
Alia B, Public Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Hello, We sincerely appreciate your positive review regarding your stay with us, as well as your experience with our staff. We definitely try our best to help in any way we can, and we are glad to know that we were able to deliver an experience. We are looking forward to your next stay with us! Best regards Alia Benhajaj More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 27, 2016 via mobile

We had a frosty reception from the girl at the front desk when we arrived - sorry to interrupt your evening for what we thought would be customer service checking in. The stay did get better with time. Breakfast selection was okay. The maître d/head waiter was exceptional - impeccably mannered, great service and always courteous at both breakfast &... More 

Helpful?
Thank Damien L

Travelers are raving about these Casablanca hotels

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2016 via mobile

As a 20 year old student this was by far the most luxurious stay of my month in Morocco. Pretty competitive pricing for a spacious suite, close to the beach and with a large breakfast buffet. I would definitely stay here again if I found myself in Casa.

Helpful?
Thank Israel G
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Israel, Thank you so much for taking the time to share your feedback on Tripadvisor, We're pleased to have welcomed and discovered a newfound fan in you, this means so much to us. We were so happy to hear that you enjoyed your experience at The Gray Boutique Hotel And Spa. We appreciate your stay and hope to have... More 

Casablanca, Morocco
1 review
5 of 5 stars Reviewed February 12, 2016

Without a doubt a great pleasure to stay in this lovely hotel. From the minute we were met until the minute we left, we were so well taken care of. The staff were so attentive, polite and friendly. The General Manage was a blessing. She does such a good job and offers such excellent service to her clients. The Spa... More 

Helpful?
Thank Moira N
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Moira, Thank you so much for your wonderful review of Gray Boutique Hotel And Spa! It sounds like you had an excellent time and you were able to enjoy all of what our beautiful hotel has to offer. I will be sure to share your kind words with our staff so they can all be recognized for the outstanding... More 

London
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed December 10, 2015

Rooms are very nice, spacious and bed quite comfortable. Cleaning service is nice I came once to hotel with a friend just for few minutes to pick something. I didn't want her to wait downstairs so invited her to my room. It wasn't anything sex related and it was during the day. Staff in the hotel was very rude, asking... More 

Helpful?
1 Thank Daniel K
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, I appreciate you taking a moment to share few highlights of your visit here for the readers of Tripadvisor. Regarding the visits to the rooms, please note that only residents are allowed to access the suites. Looking forward to welcome you on your next trip to Casablanca. Best regards More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Gray Boutique Hotel and Spa

Address: 14 Angle Rue ain El Aouda (ex Rue Carcel) | et 8, rue Abou Al kacem El kotbari (ex Rue Chevreuil), Casablanca 20050, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $105 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gray Boutique Hotel and Spa 5*
Number of rooms: 42
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Casablanca
#18 Luxury Hotel in Casablanca
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