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Gray Boutique Hotel and Spa

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Gray Boutique Hotel and Spa
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103 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 14, 2016

The spirit of hospitality was present on the phone when I called to make a reservation .Manager Alia Belhajaj was charming ,easy to talk to and very understanding . My son and girl friend were traveling separately in Morocco and Mrs Belhajaj offered to have them drop their luggage with the concierge until we showed up. Upon arriving at the... More 

Helpful?
1 Thank Ali Z
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Mr ZREIFI, Thank you so much for sharing your review of your most recent visit with us at the Gray Boutique Hotel And Spa. I am pleased to read that our team was successful in providing efficient assistance that was also warm and friendly. I am also delighted to learn that you enjoyed some of the relaxing services and... More 

Sydney, Australia
Level Contributor
103 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed July 14, 2016

I had booked into "chain" hotel before my trip to Casablanca but a few days before I read the reviews on here and was horrified at what I read, so I changed hotels at the last minute. Lucky for me, because I found Gray. The good: I arrived from CMB and DOH at a very early hour, like 8am in... More 

Helpful?
Thank robdubluu
Cairo, Egypt
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 1, 2016

staff are very friendly and nice ,,, cozy hotel ,,,, comfort,,,clean,,, big and nice rooms... breakfast could be better ,,,good location... i like the rooms very much so cozy and quite ,,spa are good as well ... staff are very nice and helpful.... i like the rooms feel like home... location is good,,, i don't like the breakfast i think... More 

Helpful?
Thank khaled77553
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear guest, Thank you so much for taking the time to review us and for all of the wonderful praises. I am so glad that you had a wonderful stay and enjoyed the staff and services. We take all your feedback in order to improve our service The highest compliment is when we create loyal guests and we couldn’t be... More 

Orange
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 24, 2016

Really enjoyed the first night of our tour at this hotel. Very nice people, clean and attentive to our every need. I would suggest this hotel over the major chains. They are such nice people. Great bar.

Helpful?
Thank Gerald B
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 27, 2016 via mobile

We had a frosty reception from the girl at the front desk when we arrived - sorry to interrupt your evening for what we thought would be customer service checking in. The stay did get better with time. Breakfast selection was okay. The maître d/head waiter was exceptional - impeccably mannered, great service and always courteous at both breakfast &... More 

Helpful?
Thank Damien L

Travelers are raving about these Casablanca hotels

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2016 via mobile

As a 20 year old student this was by far the most luxurious stay of my month in Morocco. Pretty competitive pricing for a spacious suite, close to the beach and with a large breakfast buffet. I would definitely stay here again if I found myself in Casa.

Helpful?
Thank Israel G
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Israel, Thank you so much for taking the time to share your feedback on Tripadvisor, We're pleased to have welcomed and discovered a newfound fan in you, this means so much to us. We were so happy to hear that you enjoyed your experience at The Gray Boutique Hotel And Spa. We appreciate your stay and hope to have... More 

Casablanca, Morocco
1 review
5 of 5 stars Reviewed February 12, 2016

Without a doubt a great pleasure to stay in this lovely hotel. From the minute we were met until the minute we left, we were so well taken care of. The staff were so attentive, polite and friendly. The General Manage was a blessing. She does such a good job and offers such excellent service to her clients. The Spa... More 

Helpful?
Thank Moira N
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Moira, Thank you so much for your wonderful review of Gray Boutique Hotel And Spa! It sounds like you had an excellent time and you were able to enjoy all of what our beautiful hotel has to offer. I will be sure to share your kind words with our staff so they can all be recognized for the outstanding... More 

London
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed December 10, 2015

Rooms are very nice, spacious and bed quite comfortable. Cleaning service is nice I came once to hotel with a friend just for few minutes to pick something. I didn't want her to wait downstairs so invited her to my room. It wasn't anything sex related and it was during the day. Staff in the hotel was very rude, asking... More 

Helpful?
1 Thank Daniel K
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, I appreciate you taking a moment to share few highlights of your visit here for the readers of Tripadvisor. Regarding the visits to the rooms, please note that only residents are allowed to access the suites. Looking forward to welcome you on your next trip to Casablanca. Best regards More 

Istanbul, Turkey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 23, 2015 via mobile

İt is just an hotel for a couple of nights, it was hard to find the place,and when i arrived i saw some well decorated place but it is just a makeup. Room was not clean at all,floor in the room was dirty with lots of hair, even in bed.I had a problem with faucet and air conditioner in room.... More 

Helpful?
1 Thank P0latK
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear guest, Thank you for sharing your comments on Tripadvisor. It is always disappointing for us to learn when one of our guests is not satisfied with his experience. We sell exactly what we advertise, so the comment here is not appropriate…we are sorry if any inconvenience has been caused to you, but our hotel is located in the main... More 

Toronto, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 25, 2015

Had a most enjoyable 3 night stay at the Gray Hotel. The lobby is a little bit small and darkish, but the friendliness and helpfulness of the staff more than make up for it. You get a very nice suite with great beds in the bedroom and a spacious living room to relax in. The fact that it has a... More 

Helpful?
Thank estherandco
Ali B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Esther , Thank you for taking the time to put this nice comment regarding your recent experience at the Boutique Hotel And Spa. I am happy to read that you enjoyed every service of our hotel and that makes your stay lovely. We have duly noted your point about the lack of brightness in the lobby and we are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Gray Boutique Hotel and Spa

Address: 14 Angle Rue ain El Aouda (ex Rue Carcel) | et 8, rue Abou Al kacem El kotbari (ex Rue Chevreuil), Casablanca 20050, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $101 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gray Boutique Hotel and Spa 5*
Number of rooms: 42
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Casablanca
#18 Luxury Hotel in Casablanca
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