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Ibis Casablanca City Center

Booking.com$58*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Ibis Casablanca City Center
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945 Reviews from our TripAdvisor Community

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Showing 314: English reviews
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Madrid, Spain
Reviewed April 19, 2017 via mobile

Every ibis hotel I have visited is similar. Confortable bed, small but enough wardrobe and a small but clean restroom. It is nice to business. Very near of Casa Port train station Big hall with a big tv and nice restaurant

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Helpful?
Thank Carolina V
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

.
HOTEL’S FAVORITE REVIEW
Reviewed January 5, 2017

Located conveniently within the city center, this Ibis does not disappoint. It is comfortable, clean and accessible to the main thoroughfares and is just across the avenue from the train station. Similar to its upmarket cousin, Novotel, the hotel staff are courteous, helpful and accommodating. Rooms are clean and organized and toilet and bath facilities are roomy. There is a...

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Helpful?
Thank Luc V
About Hotel's Favorite Review
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dublin, Ireland
Reviewed March 27, 2017 via mobile

A smallish room, comfortable enough for a one nighter, clean, no English Channel on the TV, breakfast not included since I booked online, took an evening meal as I arrived late, mediocre, sullen staff, but on the positive it's adjacent to the train station to the airport.

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1Thank aquina1
Reviewed March 26, 2017 via mobile

I was booked in the Novotel but changed as I was travelling with a colleague who did not have the allowance. I wish I hadn't, I have been to Ibis hotels around the world and this perhaps ranks at the bottom. Let's start with the good. The reception managed to deal with both check in & check out efficiently. The...

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Helpful?
Thank Dubaitravelalot
Kuala Lumpur, Malaysia
Reviewed March 20, 2017

Booked one night stay in t his hotel because of the transit, I can tell you, through out my 12 days in Morocco, this is the worse hotel that I ever stay, even with the small guests house, the services and staffs are thousand time better than this hotel. Extremely rude staffs don't even passed by my credit card in...

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Helpful?
Thank ngsiewcheng
Singapore, Singapore
Reviewed March 10, 2017

Ibis just in front of Casa Port Railway Station on one side and Menara city center on the other side. In case you want upgrade you have Novotel or Sofitel next doors. And the best is with Ibis stay you get t use the gym in Novotel. Else seem to be a busy place with plenty of guests occupying the...

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Helpful?
Thank Chandra294265
New York City, New York
Reviewed February 25, 2017

Small, plain modern hotel room, worn out from countless people staying here night after night. We asked for a non smoking room and didn't get it. It didn't smell like smoke so we didn't say anything about it. TV had no reception, but we did have good internet access in our room and the bed was good. It was also...

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3Thank JM-HS-NY
Tunis, Tunisia
Reviewed February 16, 2017 via mobile

The rooms are little bit small but comfortable. The hotel is really good located and especially near to the train station. The breakfast is fair enough. If you're lucky enough you can get a room with view of harbor but it's not that beautiful. The staff need to learn how to be polite

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Helpful?
1Thank Majdi C
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Hôtel ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

New York, NY
Reviewed February 3, 2017 via mobile

Came to Casablanca to spend the last 2 nights of our trip in Morocco before we depart home. Chose this hotel because it was recommended because of its closenes to the train station. As soon as we entered the room we were hit with a heavy smell of mould. I went back downstairs to reception and was courteously given a...

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Helpful?
1Thank NellyAkGo
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the Hôtel ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

jef-ind
Reviewed February 1, 2017

I spent a couple of nights here while on a business trip to Casablanca. The hotel is extremely conveniently located across the street from the Casa Port station, and therefore accessible to the airport train (40 minutes). It is connected to the Novotel, another Accor hotel that is a step up. The public areas are very nice for an Ibis....

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Helpful?
Thank jef-ind
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear, We thank you for having taken the time to write to us following your stay at ibis Casablanca City Center. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I attach considerable importance to correcting our mistakes, in...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city right beside the Port of Casablanca, the Ibis Casablanca City Center invites you to stay in one of our 266 rooms featuring satellite TV, heating, airconditioning and direct telephone to ensure your comfort. The Wok and Grill restaurant serves balanced, flavoursome cuisine with meals to suit every appetite. Sit back and relax in the modern and inviting surroundings of the hotel bar. The hotel also features two meeting rooms with conference equipment. ... more   less 

Additional Information about Ibis Casablanca City Center

Address: Angle Zaid Ou Hmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Location: Morocco > Grand Casablanca Region > Casablanca
Price Range: $51 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Casablanca City Center 3*
Number of rooms: 266
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Also Known As:
Hotel Ibis Moussafir Casablanca City Casablanca
Hotel Style:
#2 Best Value Hotel in Casablanca
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Casablanca City Center staff and other travelers.
6 questions
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Questions? Get answers from Ibis Casablanca City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for rooms facing the port and Casa Railway station to see buys people”
  • An outside view
Chandra294265, Mar 10, 2017 | Read review
“the best room is one in another hotel”
JM-HS-NY, Feb 25, 2017 | Read review
“Avoid the 6th floor”
Unees, Dec 18, 2016 | Read review
“Go for a room in the top floor!”
NYCdesi, Dec 2, 2016 | Read review
“Higher floors recommended”
MooresRoad, Dec 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$58* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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