Kenzi Europa Hotel
Boulevard 20 aout, Agadir 808 Morocco
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$58
Free cancellation until 02/15/23
$69
Free cancellation until 02/18/23
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$75
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$51
Free cancellation until 02/15/23
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Travelocity$69
Official Hotel$75
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About
#17 of 103 hotels in Agadir
Location
4.5
Cleanliness
4.3
Service
4.1
Value
4.1
Travelers' Choice
See why so many travelers make Kenzi Europa their hotel of choice when visiting Agadir. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you.
Guest rooms offer a flat screen TV and air conditioning, and Kenzi Europa makes getting online easy as free internet access is available.
You can also take advantage of some of the amenities offered by the hotel, including a concierge and room service. In addition, guests can enjoy a pool and breakfast during their visit. As an added convenience, there is parking available to guests.
Nearby landmarks such as Mosquee Mohamed V (0.5 mi) and Caserne de Pompiers Agadir (0.5 mi) make Kenzi Europa a great place to stay when visiting Agadir.
Agadir has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like El Toro, Buon Gusto, and Mezzo Mezzo, which are serving up some great dishes.
There is no shortage of things to do in the area: explore popular parks such as Accrobranche Souss Park.
We’re sure you’ll enjoy your stay at Kenzi Europa as you experience all of the things Agadir has to offer.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Currency exchange
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
French, Arabic, German
Location
88Good for walkers
Grade: 88 out of 100
34Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Boulevard 20 aout, Agadir 808 Morocco
Getting there
Rental CarsSee rental cars from $22/day
2165Reviews306Q+A100Room tips
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Good welcome, good service, nice atmosphere and good food, very nice staff you feel that you are at home, strategic location of the hotel, spacious and clean rooms, the evening at the end of the warm day, in short, we are satisfied
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 2 days ago
Dear Rhazzara, Thank you for sharing your kind review with us and thank you once for choosing our hotel. It is a pleasure to learn that you thoroughly enjoyed your holiday with us and we are happy that you appreciated our staff, our location also the cleanliness of the rooms. Our staff is doing its best to make your holidays enjoyable. We would be pleased to see you among us in the near future. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mehmet A wrote a review Feb 1
Hello, everyone., we are from Germany. If you want to visit read before !! Because we read almost all of the comments and let us influence but after we was here and had the room tour we was really calmed down!! We was the first time in Marroko and had many doubts about the hotel because of many other peoples description made it also really hard to choose the right hotel !! And in the beginning we was in an other hotel , what was also good but the facts with the heated pool and water slides was the point to change the hotel and after the roomtour arranged by Amine we had a good feeling and changed to Kenzi and this was a really good decision take this hotel!! Everybody is really friendly !! Amine and Mounir was at the reception and they care for everything!! The animation was also cool , the children had a good time at the childrendisko!! We had just booked the breakfast , because we like to discover many restaurants, the breakfast was also good!! For this price it’s a really good hotel !! The room service is also really proper,every time you will see somebody cleaning in some place around all area !! In the evening it’s little bit loud , but it’s possible To sleep , or you change to the building what is looking toward the garden !! Really nice experience !! I can’t understand the bad comments !! We will come in April again ! Then I will Write again, how it was ! Thank you again Amine , Mounir, Hanah and faysal!! …
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Date of stay: January 2023
Value
Location
Service
Room Tip: The breakfast ends at 10 am but because of the children evertime we go about 9:45 am and they say...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 1 week ago
Dear Mehmeta, Thank you so much for choosing the Kenzi Europa for your holiday and for taking the time to review your recent stay. We are glad that you had a good time with us and we appreciated your valued feedback. All our team was pleased to have you among us. We will share your comment with the entire hotel especially Amine, Mounir, Faycal and Hanane. We will be pleased to receive you for your next visit to Agadir. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After being put in the worst hotel room possible the view overlooked the bin area. Room was filthy we did not unpack. We complained and were moved to a pool view. The balcony had huge crack on the glass, the tiles are coming off the bath surround along with cracks in the sinks and again it is not the cleanest. The meals are luke warm at best. If your British please be prepared to be totally ignored hotel is totally geared up for the French visitors. The staff on reception are the most abrupt to the point of ignorant I have ever encountered. The restaurant staff seem pleasant but that is only through watching them with French guests. Only plus point is it’s near the beach so you can have McDonalds, KFC or a Pizza Hut if you want warm food.would not book if I was coming to Morocco try somewhere else…
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Just avoid would be my advice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 1 week ago
Dear Michellec, We are deeply sorry for the discomfort caused during your stay. We would have appreciated if you had informed us in order to handle it. Our aim is to provide our clients by the best services. We hope to welcome you again and win back your confidence. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The animator team was super welcoming and encouraged us to engage in fun activities in the hotel, special shout out to Tarik- he made our stay so pleasant! The room was clean, beds comfy and breakfast had a lot of options. The hotel is a 3 min walk from the beach too.
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Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 1 week ago
Dear Adrinak, Thank you for your comment, we were happy to welcome you in Kenzi Europa during your stay in Agadir. It is a pleasure to learn that you thoroughly enjoyed your holiday with us and we are happy that you appreciated our location, varied breakfast, cleanliness as well as the animation team especially Tarik. Our friendly service and professionalism has been always a highlight of our guest’s stays, since our aim is to make their holidays as enjoyable and comfortable as possible. We will be happy to welcome you back to our hotel and we will do our best to meet your expectations. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The 3 star rating is purely based on the hotel building and not the staff. This hotel is a 3 star in my view. The rooms could definitely do with updating so much so we had to change our room upon arrival due to a broken mirror and unclean bathroom. Unfortunately the room we were moved to had a dirty bathroom also with bath water still in the bath and wet towels. We did not want to make a fuss so we called one of the housekeepers and she took care of it. The sheets had also not been changed so that was disappointing but again we got it taken care of. That aside, the location of the hotel is great in proximity to the beach and some nightlife and shops. There is a Pizza Hut, KFC and McDonald’s nearby. The All Inclusive meals were varied enough for me and the meal time slots were long enough that I didn’t feel the need to rush to the dining hall. There was a BBQ every lunchtime. There was a good selection of desserts but mostly cream based. The All Inclusive bar drinks were only the local cheaper versions and if you want branded drinks there will be an extra charge. The hotel guests were mostly older French people and so most things were geared towards them. Thankfully I was able to activate my GCSE French so was able to have some small conversations with the other guests and French/Arabic only speaking staff. The best bit about this hotel and my experience was the staff. They were all absolutely fantastic. Very welcoming and they tried very hard to keep us entertained and to make sure we were ok. My travel partner was Ill on day 3 and the wonderful Hakima gave her a great solution and really followed up to ensure she was well. We both really appreciate Hakima. My cousin also had a massage in the spa and said it was the best she has ever had. I went on this holiday to celebrate my birthday and the staff really made me feel special on the day by surprising me with flowers, a cake and song! There was also a photographer taking photos (these are charged at 50/60 MAD). Special mentions to Tarik who was great the whole time we were there. Very friendly and did all he could to fix any issues we had. Also Nouradean (sorry if I’ve misspelled your name), he was great at entertaining and always had a smile. And once again Hakima, nothing was too much for her to deal with and these staff are definitely asset’s to the hotel. All of the staff were great but those three stood out the most during our stay.…
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Pool view rooms are best.
Cash point in reception (35MAD charge each transaction)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 1 week ago
Dear Nick, We would like to thank you for choosing our hotel for your vacation in Agadir and we are glad to learn that you appreciated our staf especially Tarik and Hakima, and also our location. We would like to inform you that we do our best to maintain the quality of our establishment. Concerning your remark, we inform you that our hotel is daily cleaned. Also be informed that we offer a very rich and varied buffet which can meet the different choices and tastes of our customers. However, we will deeply investigate all your remarks and hope to have a second opportunity to receive you to offer you our best services and win back your confidence. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the hotel as a solo guest, not using the inclusive option and not part of a tour, so I didn't have the food or drink. I just needed a place to stay and this fit the bill perfectly. As others have mentioned, the hotel is spotlessly clean. The fact that the hotel is older didn't bother me. The prices are reasonable, and the staff is superb. I needed some extra help with a few issues (not related to the hotel stay) and the staff, from the bell staff to the front desk and beyond, was wonderful--I found the level of service throughout Morocco to be very high. I really feel I got a good value for my money and grew to really enjoy the area. I would stay here again.
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Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 3 weeks ago
Dear Guest, We are very grateful for all your good and encouraging comment. All our team was very happy to have you in Kenzi Europa. We are glad to know that you enjoyed your stay with us and you liked Morocco, the professionalism of the staff and the cleanliness of our establishment. We will be more than happy to receive you one more time among us. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First and foremost, Bilal's customer service at front of house was exceptional. A petite lady at reception was extremely lovely and helpful too (didn't catch her name), as was the office staff out back when we needed to print out our boarding passes. Poolside and water slides were sensational - need to pay a 100 dirham deposit for towels which can be frustrating if you've already gone in the water and you're dripping wet though. Best thing about the breakfast buffet was the pancakes, hot chocolate and mint tea served by an amazing French guy next to the door. Opposite the hotel is the Agadir beach so hotel room has beautiful views from the hotel room. Bathroom has a shower head in a bath and a bidet
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 3 weeks ago
Dear Shadea, We were glad to welcome you in Kenzi Europa and happy to learn that you liked the location of the hotel, the professionalism and friendliness of the staff especially Mr Bilal and also the breakfast which is very varied. Our staff is doing its best to make our guest’s stays as comfortable and enjoyable as possible. Thank you for sharing your comment with us and we would be pleased to see you among us in the near future. Warmest regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot praise this hotel enough. The rooms are comfortable and spotless as is the rest of the hotel. The food is plentiful, well presented, and varied. You could not meet such pleasant and friendly staff and I mean all of them. Hafid in the restaurant and Hicham one of the cleaners go out of the way to help you. Looking forward to my next visit. 9
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Date of stay: October 2022Trip type: Traveled solo
Value
Location
Service
Room Tip: Rooms with pool view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 3 weeks ago
Dear Petro, Thank you for sharing your kind review with us and thank you once for choosing our hotel. It is a pleasure to learn that you thoroughly enjoyed your holiday with us and we are happy that you appreciated our varied buffet and also our friendly staff specially Hicham and Hafid. Our staff is doing its best to make your holidays enjoyable. We would be pleased to see you among us in the near future. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Most of the reviews on here are correct. The hotel is a bit dated and is more three star than four. Lets start with the pros, the hotel is in an excellent location. It's literally across from the main beach area where all the food places are. There is a lovely stall next door that sells water, drinks and snacks for cheap. The breakfast was big and there was something for everyone. The pool area was really nice although the pools werent heated. They had entertainment each night inside the hotel too. Now for the cons. The room does not have a kettle or iron. When I repeatedly asked them in the first 24 hours for this, they told me they only have one iron (in a hotel where there are 7 floors) and it was being used by someone else. They also did not provide me with a kettle despite me telling them on numerous occasions that I need boiled water to warm up food for my baby. It was only when a nice staff member called Hakima spoke to me at breakfast, she invited me to use the microwave whenever I wanted to warm up my babys food. This was a solution but not the ideal one as each time I would have to keep coming down and at times, the restaurant was locked. We did manage to get hold of the iron after repeatedly pestering the hotel reception however, they rang us within a couple of hours and demanded we take it down to reception which I thought was quite rich considering it took them 24 hours to provide us with one. It is also difficult to sleep in this hotel as there is a lot of noise coming from either reception or the club next door which goes on until about 3am. It is impossible to drown the noise out. Finally, due to the TLC needed at this hotel, our toilet was in a disgusting state from the inside and I would assume a lot of the rooms like this due to the age of the hotel. Overall, we thought the hotel was decent considering the price we paid and the location however, the overall service could improve along with a bit of TLC inside.…
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 4 weeks ago
Dear SD, Thank you for taking the time to share your feedback on Tripadvisor and for choosing Kenzi Europa for your holiday. We assure you that we do our best maintain the quality of our hotel. We are delighted to learn you appreciated the location of the hotel our breakfast which is varied and also the entertainment of each night. The main pool is heated at 24°C from the beginning of November till the end of march. For your information the housekeeping cleans the rooms every day. We have a laundry service (extra charge) for ironing and cleaning your cloths, the ironing is available at the reception just in the case. Concerning your remark about wifi please be informed that we are still working the quality. However, we will deeply investigate in all your remarks and we hope to have a second opportunity to receive you to offer you our best services and win back your confidence. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
- A very high-level hotel, great services, clean, close to the sea, and there are three swimming pools inside the hotel, very clean, morning breakfast is very good, high services, I have visited many countries, and I did not receive this treatment and attention. Special thanks to all the workers, headed by Mr. Mustafa and the reception manager, Mr. Mounir and his team, Amin, Hind, Hanan, imane, Faisal and Tariq, and the rest of the hotel managers. I will definitely return to this hotel
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mahfoud Filali, Autre at Kenzi Europa Hotel
Responded 4 weeks ago
Dear Almarwani, Thank you so much for taking the time to review your recent stay in Kenzi Europa. We are glad to know that you had a great stay with us and we appreciated your valued feedback. Our staff is doing its best to make your holidays enjoyable. We will share your feedback with all our staff. We would be pleased to see you among us in the near future. Best regards, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$58 - $76 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kenzi europa agadir, kenzi europa hotel agadir
LOCATION
MoroccoSouss-MassaAgadir
NUMBER OF ROOMS
236
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Claim Your ListingKENZI EUROPA HOTEL $56 ($̶7̶7̶) - Updated 2023 Prices & Reviews - Agadir, Morocco
Frequently Asked Questions about Kenzi Europa Hotel
Which popular attractions are close to Kenzi Europa Hotel?
Nearby attractions include La Grande Roue Agadir (0.07 miles), Agadir Destination Guide (0.06 miles), and Shem's Casino (0.2 miles).
What are some of the property amenities at Kenzi Europa Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Kenzi Europa Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Kenzi Europa Hotel?
Conveniently located restaurants include Le 20' Restaurant, Le Jardin d'Eau, and Bar Restaurant le Z.
Are there opportunities to exercise at Kenzi Europa Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Kenzi Europa Hotel have airport transportation?
Yes, Kenzi Europa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Kenzi Europa Hotel located near the city center?
Yes, it is 0.06 miles away from the center of Agadir.
Are any cleaning services offered at Kenzi Europa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Kenzi Europa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kenzi Europa Hotel?
The staff speaks multiple languages, including French, German, and Arabic.