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Kenzi Europa

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Kenzi Europa
Kenzi Europa
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919 Reviews from our TripAdvisor Community

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Showing 367: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was the best holyday that I ever had.The hotel was good and the staff is very friendly. The animation group was FANTASIC. One girl named Nada is a dear. Yahya is a sweet boy.Kali and Amine are great. Claire ,khalid and Anouwar are also so nice.Very good Experience. Thanx guys a bigg hug and kisses

Helpful?
2 Thank Lilypoen
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

Having never visited Morocco before and receiving mixed reviews online we was a little bit unsure how it would work out. We booked our two week break through Thomsons and arrived on the 4th August. The flight was standard with no issues. It was a bit of a pain when we got to the Moroccan border control as we had... More 

Helpful?
3 Thank A TripAdvisor Member
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We went for two weeks with our five year old. It was clean and friendly. The staff work really hard and where all very welcoming. The restaurant manager bent over backwards every meal time and took time to ask my son what he wanted to eat and would then get the chef to cook it if it was not on... More 

Helpful?
2 Thank Rebecca H
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Madam Rebecca, All our team is very pleased to have you and your kid in Kenzi Europa and we are so delighted to read your appreciations about our attention and involvement to ensure your satisfaction. I will share undoubtedly your delight with all our team. Our staff is doing its best to make your stay enjoyable and memorable and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter and I spent 5 days and 4 nights in this fabulous hotel, we wanted to stay longer due to the staff being super nice and friendly. My daughter of 12 really enjoyed the pool, tennis, water slids, and the aqua sports that were available. At reception we were welcomed very professionly with good customer care, and a friendly... More 

Helpful?
1 Thank Andrena W
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Madam Andrena, Thank you for taking the time to share this lovely review with us. I am delighted to hear that you and your daughter received such wonderful service while with us, and found that all details were tended to during your stay. I'll make sure to share it with the entire hotel team. We do hope to welcome... More 

leeds
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

well we arrived at 11.30pm on the 8th august 2016 reception staff are not happy all inclusive finished at 11pm so when arrived we had no food this is the first hotel I've been to were normally the hotel will leave restaurant open for late arrivals not at this hotel given room my goodness full of cockroaches black told on... More 

Helpful?
Thank ilovemyapple
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is definitely NOT a 4* hotel! I would rate it 3* maximum. The hotel has a small reception which is used for entertainment I the evening. There is only 1 small bar. No pool bar or shops situated inside. The pictures they show are extremely deceiving. There is only 1 small outdoor pool, plus a kids pool. And... More 

Helpful?
2 Thank Shma S
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Guest, Thank you for choosing Kenzi Europa and for your feedback! Concerning the buffet, our chief applies a program of 15 days in order to satisfy the maximum our clients and we kindly inform you that your other remarks have been taken with a deep interest. We look forward to welcoming you back with our undivided attention in order... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

So we got back from our holiday on 6th of august , my self, hubby and my two boys. And already missing the hotel. The hotel is so beautiful and clean that we spent most of the time at the hotel rather then going out. The stuffs were so friendly and kind, made us feel so comfortable. Food was lovely... More 

Helpful?
3 Thank Fatema K
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Madam Fatema, We are very grateful for all your good and encouraging comment. All our team was very happy to have you in Kenzi Europa and we are glad to know that you enjoyed your stay. Our staff is doing its best to make your stay enjoyable and memorable. We would be pleased to see you again among us... More 

Leeds
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We are here at moment and can't wait to get home it's very disappointing The very small pool that thomsons make look massive is so small you can't get a bed at all they are taken very early Unless money talks Restaurant well we are here with upset stomach ache had to complain to Thomson rep the lady chef that... More 

Helpful?
Thank Gareth M
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

So we are here at the moment currently day 5 of our two week stay. We arrived at 11pm and immediately I felt deflated. This is my first holiday with my sons alone so was nervous anyway but there was no welcome. Staff were abrupt and rude. We eventually checked in and was greeted by a porter. I hadn't exchanged... More 

Helpful?
2 Thank Gemma H
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Madam Gemma, All our team is very pleased to have you in Kenzi Europa and we are so delighted that you got to experience all the facilities of the hotel. About the staff’s behavior, all our clients appreciate their services and they make no difference between foreigners or local tourists. Our public relation officer will contact you soon in... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I went on 28/07/16 and they was 7 of us 3 adults and 4 children. We had a fab time already looking at holiday for next year with a bigger crew. Fab and respectful people of Morocco all very helpful and respectful never met any set of people with so much respect. The Jet Tour crew was fantastic, especially the... More 

Helpful?
3 Thank Zahid R
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Mr Zahid, Thank you for taking the time to share your kind and thoughtful feedback on TripAdvisor following your stay at Kenzi Europa. It is a pleasure to learn that you thoroughly enjoyed your vacation with us and we are glad to learn that you appreciated our team’s service. We highly appreciate your recommendation and certainly look forward to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Kenzi Europa

Address: Boulevard du 20 aout BP 808, Agadir BP 808, Morocco
Location: Morocco > Souss-Massa-Draa Region > Agadir
Price Range: $58 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kenzi Europa 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Kenzi Europa Agadir
Kenzi Europa Hotel Agadir
Hotel Style:
#11 On the Beach Hotel in Agadir
#11 Spa Hotel in Agadir
#13 Luxury Hotel in Agadir
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