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Kenzi Europa

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Kenzi Europa
Kenzi Europa
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948 Reviews from our TripAdvisor Community

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Showing 375: English reviews
2 reviews
1 of 5 stars Reviewed 1 week ago

terrible arrived there staff was rude terrible food same food different day no respect for us brits, waited 30 mins for milk while i was having my coffee, staff are very lazy. rooms are disgusting seen insects around food made us all ill worst holiday in ages we travel 3 times a year to different destination in small print its... More 

Helpful?
Thank Qasib I
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Mr. Qasib, We are deeply sorry for the discomfort caused during your stay. We would have appreciated if you had informed us in order to handle it. Our aim is to provide our clients by the best services. We hope to welcome you again and win back your confidence. Sincerely, M.C MAHFOUD FILALI Directeur Général de l’Hôtel Kenzi Europa More 

england kent
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Location is quite good! Our first room smelt and bedding damp! One morning no cereal bowls or cutlery we asked for these after ten minutes bowls arrived no spoons had to eat with a fork! Music around the pool area so loud the staff only really catered for the young adults not middle age! Surly staff! Reception unhelpful we paid... More 

Helpful?
Thank simmonsEnglandKent
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Mr. Simons, We would like to thank you for choosing the Kenzi Europa Hotel for your vacation. We are sorry to read that your stay was not up to your expectations. Be assured that your remarks will be taken with high consideration. Therefore, we wish that we’ve collected your remarks during your stay in order to act immediately. As... More 

Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

What an amazing life changing holiday. Thank you so much to all the lovely staff who work at the hotel. My best friend and I have stayed at kenzi 3 times now and loved each and every visit. We have met some amazing people and some life long friends. Thank you so much, inshallah see you all very soon 😍😀

Helpful?
1 Thank Fheem
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Mr. Fahim, We would like to thank you for taking the time to review our hotel and for such great words. All our team was pleased to have you and we are glad that you enjoyed your stay in Kenzi Europa. We will be thrilled to have you back among us one more time. Kind regards. M.C MAHFOUD FILALI... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a week from 3rd Sep 2016. It's a lovely hotel and I cannot fault my room one bit - I really was impressed. Hicham Jaafer was the best animator by far and the hotel are so lucky to have him! The Aqua Aerobics was brilliant and everybody LOVED Hicham. Such a great guy! I wish we could... More 

Helpful?
3 Thank Ho1mes
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Guest, First of all, we would like to thank you for your positive comments. Our team was very happy to welcome you and we are glad that you enjoyed your stay at Kenzi Europa hotel. Thank you once more for taking the time to share your feedback on TripAdvisor and for choosing Kenzi Europa hotel. Looking forward to welcoming... More 

Margate, United Kingdom
Level Contributor
5 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Great place, well worth the money and the majority of the staff were incredible. Unfortunately the "head barman" was incredibly rude. He would only speak to French or German customers. He refused to serve us and made comments in French to a guy that was sat at the bar for the whole 2 weeks we were there. He was sexist... More 

Helpful?
Thank margateboy
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Guest, We would like to thank you for taking the time to review our hotel and for such great words. All our team was pleased to have you and we are glad that you enjoyed your stay in Kenzi Europa. Your remark has been taken with big interest. Thank you again for letting us knows and we wish that... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel, all staff were friendly and polite. The entertainment team did their best to entertain and made the effort to get to know what very one and involve you. Hicham's step class is fun but a great work out and the others from the team are all lovely ( too many to mention) An area for improvement would be... More 

Helpful?
3 Thank HC1087
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Guest, We are very grateful for all your good and encouraging comment. All our team was very happy to have you in Kenzi Europa and we are glad to know that you enjoyed your stay. Our staff is doing its best to make your stay enjoyable. We kindly inform you that your remarks have been taken with a deep... More 

Stoke-on-Trent
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from Kenzi Europa and I can honestly say its a fantastic place to visit. we arrived late evening and the check in was quick and hassle free. Rooms were clean and spacious even with an extra bed in for our Son. The only negative about our stay was the lifts kept on breaking down. That said, as soon... More 

Helpful?
3 Thank srichards2404
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Mr. Richards, We are pleased to read that you experienced a wonderful stay at our hotel, relaxing by the Adult pool, enjoying the food, room and the friendly service provided by our staff. Thank you for sharing your comment with us and we look forward in welcoming you again in the future. Kindest Regards, M.C MAHFOUD FILALI Directeur Général... More 

Surrey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall an enjoyable experience. Hakima and Yusef are the most friendly welcoming people, and gave our family and especially our son a very personalised experience. From finding us tables at meal times to cooking dinner for our son to order. Senior staff at the hotel are great and offer 5 star treatment. Some staff are a bit on the moody... More 

Helpful?
3 Thank benjip87
Mahfoud F, Directeur général at Kenzi Europa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor and for choosing Kenzi Europa. It is a delight to hear that you enjoyed many aspects of your holiday with us. Our team strives to deliver excellent service and it is a pleasure that this was a highlight of your stay. All your remarks during your... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

It was the best holyday that I ever had.The hotel was good and the staff is very friendly. The animation group was FANTASIC. One girl named Nada is a dear. Yahya is a sweet boy.Kali and Amine are great. Claire ,khalid and Anouwar are also so nice.Very good Experience. Thanx guys a bigg hug and kisses

Helpful?
2 Thank Lilypoen
A TripAdvisor Member
4 of 5 stars Reviewed August 21, 2016 via mobile

Having never visited Morocco before and receiving mixed reviews online we was a little bit unsure how it would work out. We booked our two week break through Thomsons and arrived on the 4th August. The flight was standard with no issues. It was a bit of a pain when we got to the Moroccan border control as we had... More 

Helpful?
3 Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Kenzi Europa

Address: Boulevard du 20 aout BP 808, Agadir BP 808, Morocco
Location: Morocco > Souss-Massa-Draa Region > Agadir
Price Range: $61 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kenzi Europa 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Kenzi Europa Agadir
Kenzi Europa Hotel Agadir
Hotel Style:
#10 On the Beach Hotel in Agadir
#10 Spa Hotel in Agadir
#12 Luxury Hotel in Agadir
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