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Sofitel Agadir Thalassa Sea & Spa

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#7 of 77 Hotels in Agadir
Certificate of Excellence
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Sofitel Agadir Thalassa Sea & Spa
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1,231 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Agadir Thalassa Sea & Spa
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Showing 335: English reviews
Gloucester, United Kingdom
Reviewed February 17, 2013

We stayed here last week for three days. I must start by commenting on the service from the staff. Before we arrived we had read some reviews here regarding service at breakfast times so went with the attitude of 'we are in no hurry if it is a little slow'. I can truly say the service was excellent. We were...

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Helpful?
Thank IanandShen
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Madame, Sir, Thank you for taking the time to share your review on Tripadvisor. It's always a pleasure to receive such a positive feedback! We are very pleased to read that you truly enjoyed your stay with us, and that you were extremely satisfied with the service provided by our Ambassadors. We feel honored that you found our hotel...

Dublin, Ireland
Reviewed February 15, 2013

Just back from a week's holiday in the Sofitel. My husband had phoned hotel directly to ensure we had enough space in room, for our two little boys (2yr & 4yr). But upon arrival receptionist advised it would be too small. We ended up having to upgrade to a larger suite 027 instead which usually run to 900 per night...

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Helpful?
Thank SusanandJarleth
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Madame, Sir, Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa Sea & Spa. We are happy to read that you and your family enjoyed the Spa treatments, the quality of food, the pool facilities and the service provided by our team. We hope to welcome you back to Agadir in...

london
Reviewed February 12, 2013

Food 5* Pool 5* Beach 5* Staff 5* down to 2* Room .small and very badly lit 3* En suite 2* Shower tiny space with leaking shower.Reported but ignored. Pool restaurant ok but very overpriced. Only went once. If they were not so grasping would have had at the least 7 lunches and many drinks. Very welcome bottle of wine...

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Helpful?
1Thank dodoxy
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Madame, Sir, Thank you for posting a review of your stay on Tripadvisor. I was very pleased to read that you were complitely satisfied with the quality of food and with our pool and beach facilities. I am also glad to inform you that the necessary corrective actions on the showers are currently on progress, and appreciate very much...

Douglas, United Kingdom
Reviewed February 10, 2013

The staff are very helpful, especially the pool attendants, namely yacine, pool supervisor. Boujemzz pool butler, very helpful and very attentive, nothing was too much trouble! Poolside food is overpriced at twenty for a burger and water. Breakfast buffet is par excellance, huge choice of hot and cold dishes. Breakfast staff in need of more training, need to have more...

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Helpful?
Thank Christina L
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Guest, Thank you for sharing your comment on Tripadvisor. We are happy to read that you enjoyed the atmosphere of the hotel, the suites, the Thalassotherapy Institute as well as the service provided by our Ambassadors. We hope to welcome you back soon to the Sofitel Agadir Thalassa Sea & Spa. Kind regards, Edoardo Giuntoli Director of Operations

Windsor
Reviewed February 10, 2013 via mobile

This week away was my Christmas gift from my partner, he wanted to give me some time and space to relax in the sun. Sofitel did exactly that, from the moment we arrived and was offered hot towels, pappeint tea to refresh, to our first time round the pool where Yasmin the pool supervisor came over and welcomed us, and...

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Helpful?
Thank geeamanda
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Madame, Thank you for sharing your experience on Tripadvisor and for choosing our hotel to escape from the cold European winter. We were very pleased to read that you fully enjoyed your stay, from the check in to the pool butler service, from the quality of food to the comfort of the room. On behalf of all of us,...

Newquay, United Kingdom
Reviewed February 9, 2013

Just returned from a week's stay at the Thalassa Sea and Spa on the occasion of my wife's birthday and would like to thank all at the hotel for a fabulous stay. The hotel and facilities are stunning and the staff are all friendly and helpful. Yes, we did have to wait for morning coffee on a couple of occasions...

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Helpful?
1Thank PeteandCaro1975
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Sir, Thank you for sharing your experience on Tripadvisor and for choosing our hotel to celebrate such a special occasion. We are very pleased to read that you enjoyed the comfort of our Prestige Suite, as well as the service of our Ambassadors. A special thank you for recognizing the hard work of our food and beverage team, led...

Melbourne, Australia
Reviewed February 7, 2013

We were a party of 4, being led by some Moroccan colleagues on a business tour of the area. I think they wanted to 'show off' the Sofitel, as it certainly has a stunning look from outside and some amazing fit-outs throughout. However the over-riding memory I have from this hotel was poor service. It was below what one would...

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Helpful?
3Thank Michael076
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Sir, Thank you for sharing your review on Tripadvisor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the...

London, United Kingdom
Reviewed February 6, 2013

I am currently staying at the Sofitel Thalassa, and i would recommand it to anyone looking for a restful break. The hotel is new, and the staff very young and friendly. Rooms are well kept and clean.We have a room on the second floor, and it is very comfortable. I have tried the buffet restaurant and can say that anyone...

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Helpful?
1Thank Larry P
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Sir, Thank your for taking the time to tell us about your experience at the Sofitel Agadir Thalassa Sea & Spa. We are very pleased to read your positive feedback and we will definetely share it with the team. We wish you a wonderful end of your stay and a very safe journey. Kindest regards, Edoardo Giuntoli Director of...

teesdale u k
Reviewed February 2, 2013

It is with reluctance that I have given a poor rating, but I feel that this hotel needs a loud wake-up call. In many respects it is very good, and many aspects of my recent week's stay here were excellent. The hotel itself is lovely, it has a great beach side location, rooms are very nice, and in the main...

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Helpful?
3Thank teesdalewanderer
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Sir, Many thanks for sharing your feedback on Tripadvisor. I was extremely sad to read that the situations faced with the service in our restaurant marred the image of your stay in our hotel, and would like to apologize for the inconvenience caused. On a positive note, I would like to thank you for recognizing the many good thing...

Durham, England
Reviewed February 2, 2013

We stayed in the hotel for a week on half board and found a lot to like. The public spaces were beautifully designed and well kept, although I agree with the reviewer who anticipates that there will be significant maintenance issues in the near future. Water features in abundance tend to generate maintenance challenges and the first signs of that...

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Helpful?
2Thank JanDurham_England
Sofitel_12, Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review

Dear Madame, Sir, Thank you for posting your constructive review on Trip Advisor, giving us your thoughts and feedback on the service and facilities at the hotel. We are truly concerned to read your comments with regards to your experience at our restaurant and apologise for not having met your expectations on this occasion. On a positive note, we are...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities

Additional Information about Sofitel Agadir Thalassa Sea & Spa

Address: Baie des Palmiers, Agadir 80010, Morocco
Location: Morocco > Souss-Massa-Draa Region > Agadir
Price Range: $105 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Agadir Thalassa Sea & Spa 5*
Number of rooms: 173
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Agadir
#5 On the Beach Hotel in Agadir
#5 Family Hotel in Agadir
#6 Spa Hotel in Agadir
#6 Luxury Hotel in Agadir
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Agadir Thalassa Sea & Spa staff and other travelers.
55 questions
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Questions? Get answers from Sofitel Agadir Thalassa Sea & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean/pool view for fantastic sunsets”
Jayne_and_Doug, Feb 20, 2017 | Read review
“One which is facing the ocean or pool, hopefully one which is refurbished.”
Jexplorers, Feb 20, 2017 | Read review
“Garden suites are superb”
Jimmywanderer, Feb 15, 2017 | Read review
“try to get a room facing the pool”
Travel_withTabasco, Feb 13, 2017 | Read review
“I suggest a room with a view. They are beautiful.”
JUSTINNYNYH, Jan 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question