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Quality Inn & Suites

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Quality Inn & Suites
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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
1 review
4 of 5 stars Reviewed today NEW via mobile

Clean quiet convenient to Des Moines and Ames. Breakfast was hot and reasonable. Room was spacious with frig and microwave to accommodate late night self sufficiency snacks. Location is easy to navigate traffic any time of day, great considering it is a minutes drive from I-35 interchange.

Helpful?
Thank Jeff M
Tipton, Iowa
1 review
5 of 5 stars Reviewed 3 days ago NEW

We didn't show up at the hotel around 11:00 p.m. The staff was waiting for us and they were very cheerful and friendly. My husband and I both commented to each other on how nice they were. Our room was great; it had everything we needed.

Helpful?
Thank csboes
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled you enjoyed your stay with us. We look forward to the next time you are in the area. Thank you! More 

Saint Joseph, Missouri
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

The bed was nice and very comfortable. Breakfast spread had a decent variety and was of good quality. The desk staff was friendly and helpful. The rest of the staff could try harder. The breakfast attendant stood by while the trash overflowed. Parts of our room, especially the ice bucket, were dusty. The tub was clean, but in disrepair. The... More 

Helpful?
Thank Lorin O
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate getting feedback from our guests. I am thrilled that the front desk staff were friendly and helpful. I will be sharing your feedback with the staff. We hope to see you again the next time you are in the area. Thank you! More 

Lincoln, Nebraska
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Rooms are very clean, pool area is very clean and well maintined, employees from the front desk to the kitchen staff to the housekeeping staff are the friendliest and most helpful ever! Melanie's the best!

Helpful?
1 Thank wright_this_time
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled that you enjoyed your stay with us! We hope you will stay with us the next time you are in the area. Thank you! Samantha Reinier More 

Fort Dodge, Iowa
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We didn't stay here. We didn't even have a room booked here. We had a room booked across the street. We checked into our room there...it was horrible. They refused to give us our money back. They wouldn't let my sister and her three children come swim with us. Quality Inn had a sign up that stated swimming. We called... More 

Helpful?
1 Thank BradAndrea
Samantha R, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate getting feedback from our guests. I am thrilled you enjoyed our pool. We look forward to when you return to town! Thank you! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2016

We met my younger brother and his Corvette clubs members. The car shows ended early so we decided to leave and did not stay the last night as we first reserved. Daniel and Ken changed reservation and made this no problem. Great couple of guys.

Helpful?
1 Thank Jim W
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled that Ken and Daniel were able to assist you with checking out a day early. I hope you enjoyed the Corvette show! We hope to see you again next year! Thank you! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2016

We had a great night's sleep at this Quality Inn & Suites! Our kids loved the salt water pool and the hot breakfast. Julie and Samantha were very helpful, friendly. Mana made sure our room was clean and fresh.

Helpful?
1 Thank Angie M
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests. I am thrilled that you had a wonderful time with us. I am glad your kids had a chance to enjoy our indoor heated saltwater pool! We hope you will stay with us again the next time you are in the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2016 via mobile

We stayed at the Quality Inn for a family reunion and Samantha, the manager, treated us like we were old friends! She was super nice and helpful in every way. Maria, our housekeeper left our room very clean each day. Julie (front desk) was very helpful - treating us like family as we came and went. Elaine greeted us every... More 

Helpful?
1 Thank Amber H
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy hearing feedback from our guests. I am thrilled that you had an enjoyable stay with us, and that we could be part of your family reunion. We are honored you chose us for your stay! We look forward to your next stay! Thank you! More 

Iowa City, Iowa
1 review
2 of 5 stars Reviewed July 11, 2016

Like many reviews before this, the housekeeping needs A LOT of work. Hopefully they will get that worked out because it is a great hotel. I wish we could rate catergories rather than overall becasue the Ken (front desk) and Samanath, (manager) were great! Day 1: When we arrived to our rooms, the sheets were not clean. We went to... More 

Helpful?
Thank Bdcam
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We enjoy getting feedback from our guests! I am please that Ken was able to be a resource for your party! I hope you enjoyed your time at Adventureland! I apologize for the problems you had with your rooms during your stayed with us. I have shared your... More 

Travelers are raving about these Ankeny hotels

columbusNE
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 4, 2016

Arrived at room 5pm had to put up shower curtain which was left on dresser along with towels . Bathroom sink did not drain , asked desk manager 3 different times to get it fixed and even asked for plunger to do it myself . Mgr could not find plunger . Housekeeping failed to clean room on second day .... More 

Helpful?
Thank karen h
Samantha R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to tell us about your stay. We appreciate getting feedback from our guests. I apologize for not exceeding your expectations during your stay. I have spoken with the staff and shared your feedback to ensure this problem will not occur in the future. I hope you will give us another chance the next time... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 201 SE Delaware Ave, Ankeny, IA 50021-9345 (Formerly Heartland Inn Ankeny)
Location: United States > Iowa > Ankeny
Price Range: $75 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 58
Reservation Options:
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