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AmericInn Lodge & Suites Ankeny

Expedia.com$123*
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#5 of 13 Hotels in Ankeny
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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AmericInn Lodge & Suites Ankeny
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192 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Des Moines, Iowa
Reviewed 1 week ago

The title of my review tells it all, if you start the day with a great breakfast, its going to be a good day. Oh and the hotel was fine for me. The bathroom door lock actually worked which you don't see that often. i would definitely stay here again. Check in was fast and room was clean to boot....

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Helpful?
Thank Clete B
Sam P, Front Office Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you for your feedback. We are glad you enjoyed your stay with us as well as our breakfast items. I apologize for the issues you had with our back door entrance; we will get maintenance to take care of this issue right away. We will also take care of the issue regarding smoking within a certain distance of the...

Fort Dodge, Iowa
Reviewed 1 week ago

We stayed for a short stay and were pleasantly surprised by the accommodations!! The room was a nice size, clean, and beds were comfy. The breakfast was very good as well. The staff, the guy late at night and the young lady in the morning, were very polite, personable, friendly, and engaging!! Thank you for a great stay!

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Helpful?
Thank TimandStaci
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear Tim and Staci, We are delighted to hear that you had an enjoyable stay and especially loved our complimentary breakfast and friendly staff! Your feedback is well received and much appreciated. We hope to see you again very soon! Sam P

Crosslake, Minnesota
Reviewed 4 weeks ago

Stayed here with my son after the 2016 Iowa Corn 300 at the Iowa Speedway. It was clean quiet and the staff was friendly. Just what we needed after a long day of driving and great racing. Great location being right off the interstate.

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Helpful?
Thank fyr9650
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear fyr9650, We are so happy to hear that you had an enjoyable stay and especially loved our hotel's location, cleanliness, and most especially our friendly staff. Thank you for choosing to stay with us and sharing your feedback, it is much appreciated!

Orange Park, Florida, United States
Reviewed April 18, 2017

Our visit started with Jason almost running past us to the front door thinking that someone had hit our car while we were walking in. That level of energized Customer Care was always therefrom Jason, Ashley and their staff. We're traveld for years and even on this trip, these folks created the Best Stay and Service of any we can...

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Helpful?
Thank Alan S
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear Alan, Thank you for choosing AmericInn Ankeny during your recent visit. I am delighted to hear that you had such a memorable stay with us, thanks to the service provided by our team, specifically Jason and Ashley. I will be sure to share this feedback with them! We look forward to welcoming you back to the area soon!

Ames, Iowa
Reviewed March 5, 2017 via mobile

This hotel had a clean environment, kind staff and good service. It's close to food places and theater where you can enjoy a night out with your friends along with making memories. Over all experience was good and I would recommend AmericInn Lodge & Suites for anyone looking for a place to relax with near places to dine out.

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Helpful?
Thank njoyes
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and cleanliness. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we...

Saint Paul
Reviewed March 2, 2017

1st time staying at the Americinn in Ankeny. I'm in the area every fews weeks on business at other hotels of same level. Happy with place, close to interstate and easy to head into DesMoines for business. Like rooms as they have concrete floors and walls so it is quiet and you can't hear other people in the hotel above...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank biketraveler2052
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you so much for taking the time to give us feedback. I am pleased you enjoyed your stay with us. We enjoy making your travel experience a good one and to know we accomplished that is rewarding. I will be sure to share your survey with our staff. We look forward to seeing you next time you're in the...

Kansas City, KS, United States
Reviewed February 13, 2017

Facility was up to AmericInn standards which are quite high. I was annoyed upon entering the room after checkin at night to find the light switch by the door did nothing. The lamp that was on the switched circuit had been turned off at the lamp so it was a matter of groping around to find a light.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank David M
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear David, I would like to apologize for the inconvenience of no elevator. If you plan on being in the area in the future please contact us and we will do our best to reserve you an accessible room or a ground floor room. Thank you for choosing to stay with us and we hope to see you in the...

Iowa
Reviewed February 2, 2017

When we first arrived the girl that checked us in was not pleasant. She didn't smile and was not very receptive. It was like she wanted to be anywhere but there. The next morning the guy behind the desk was super nice and very accommodating. And the breakfast was nice.

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Helpful?
Thank LCHS1972
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you for taking the time to give us feedback on your recent stay! We are sorry you felt our evening employee did not want to be here, those were not her intentions at all. It is our goal at AmericInn Lodge & Suites to provide our guest with excellent service as this prestigious brand offers. We have taken this...

Iowa
Reviewed November 26, 2016 via mobile

We have stayed here several nights. The staff is friendly and helpful, breakfast is great, pool and hot tub are nice, location is good and it's super quiet at night. I highly recommend AmericInn in Ankeny!

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Helpful?
Thank GroceryManAndGirls
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

We are so delighted that we were able to accommodate you for several nights! We strive to provide exceptional service to everyone. Thank you for your feedback and please remember us for your future travels. Thank you!

iowa, United States
Reviewed November 22, 2016

First room we got the carpet was wet, second room when we arose in the morning we had insects in the bathroom. All they said was we killed the insects. Worst Americinn I ever stayed in. Never once offered a discount on the room.

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Helpful?
Thank Joe G
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear Joe, I am sorry your stay did not meet your expectations. We do strive to meet the guest expectations every time, but in your case we failed. Again, I hope you will except my sincere apologies. If you would like to discuss your stay in more detail, please feel free to contact me.

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31 photos of this hotel

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about AmericInn Lodge & Suites Ankeny

Address: 1610 SE Oralabor Rd, Ankeny, IA 50021-9451
Location: United States > Iowa > Ankeny
Price Range: $117 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AmericInn Lodge & Suites Ankeny 3*
Number of rooms: 57
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Also Known As:
Americinn Hotel Ankeny
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Questions & Answers

Here's what travelers have asked, with answers from AmericInn Lodge & Suites Ankeny staff and other travelers.
1 question
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NW Ohio
over a year ago

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Questions? Get answers from AmericInn Lodge & Suites Ankeny staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room away from the entry way by the gas station”
345cleteb, 1 week ago | Read review
“ask for a room that is not musty smelling and insect free.”
V6300HVjoeg, Nov 22, 2016 | Read review
“No elevator so again if you need one request the first floor.”
ocherih, Oct 19, 2016 | Read review
“In process of adding a bar major plus when completed”
doitlikeaboss, Oct 10, 2016 | Read review
“I would not stay there again.”
tah-tah-tah, Jul 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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