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BEST WESTERN PLUS Altoona Inn

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BEST WESTERN PLUS Altoona Inn
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316 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Altoona Inn
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Showing 315: English reviews
Fort Dodge, Iowa
Reviewed June 14, 2016 via mobile

The check in ladies are the best. Mary was the one who helped me and she has to be one of the kindest people I have ever met. They had fresh cookies and milk waiting upon our arrival. You can't ask for much better than that. So glad we chose this hotel.

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Helpful?
Thank gbfantjr
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

gbfantjr- Thank you for taking the time to review your stay with us. We will be sure to let Mary know how happy you were with her service. We hope to welcome you back soon. Have a great day!!!! Robyn Smith- General Manager

Reviewed June 13, 2016 via mobile

Horrible... When I called to reserve I was told that this was a brand new hotel and it was VERY clean... It is not new at all and not clean.. Plus it was 90 degrees outside and the air conditioner did not work, plus the shower head did not work right and it smelled musty and moldy in the room....

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Helpful?
Thank Buzzy C
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Buzzy C- I appreciate you taking your time to write a review on your stay. I apologize that you did not have a great experience. If you would like to give us another chance, please contact me directly at the hotel. 515-967-2400. Have a wonderful day!!!! Robyn Smith- General Manager

Hamilton, Michigan
Reviewed June 12, 2016

The hotel was clean, pleasant, breakfast was good. Check in was quick and easy and I had no problems. The bed was large and comfortable. The bathroom was clean. I enjoyed my stay and would bring my kids here.

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Thank Jane D
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Jane D- Thanks for your kind review. We are pleased you had a nice, comfortable stay. We look forward to seeing you and your kids in the future. Have a wonderful day!!!! Robyn Smith- General Manager

Iowa
Reviewed June 11, 2016

This hotel has a great location for visiting Adventureland Park or Prairie Meadows casino. The bed was comfortable and so was the room. I swam in the indoor salt-water pool and it was warm. There isn't a jacuzzi (whirlpool). The staff members were pleasant and helpful. The hotel offered a free breakfast, but the flow of people to access the...

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Thank kokicmp
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

kokicmp- Thank you for wrtiting a reivew on your stay. We do appreciate all feedback. Opening up the breakfast room and making it bigger is something we are working towards. It gets very crowded with all the kids. I am hoping you were still able to enjoy the breakfast. We hope to see you in the future when you are...

Reviewed June 9, 2016 via mobile

The staff at this hotel was very friendly, helpful, and accommodating. Kim did an excellent job keeping the breakfast area well stocked with fresh food & hot coffee! Rooms were a little small, but were clean and comfortable. I would definitely stay here again.

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Thank Rebecca S
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Rebecca S- Thanks for taking time out to write about your stay with us. If you are back in the area, please give me a call and we can see if there is a Deluxe Room available, which would give you more room. We will see you again in the future. Have a wonderful day!!! Robyn Smith- General Manager

Kansas City, Kansas
Reviewed June 9, 2016

Front desk staff was outstanding, especially Karla. She had several restaurant recommendations as well as suggesting we save a few bucks on the parking at the amusement park by leaving our car at the hotel. We stayed 2 nights and were not disappointed. Room was clean, breakfast great, and we slept well. This was a great choice for us right...

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Thank SeeTheUSA70
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

SeeThe USA70- What a great review. I will be sure to show this to Karla. Exceptional service is always and plus and saving a little money where you can does help. I am pleased to hear you had an outstanding stay and look forward to seeing you again when you are heading to Adventureland. Have a great day!!!! Robyn Smith-...

Spencer, Iowa
Reviewed June 8, 2016

As always, my stay at the Best Western was great. Everything was very clean and accommodating. Staff is always friendly and helpful. Mary is great to work with along with Carla. Breakfast is pretty good for a continental, with some hot dishes. It is close to many venues and good restaurants. I would recommend this as a great place to...

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Thank kennethhessenius
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

kennethhessenius- Thank you for the great review. We look foward to seeing you on your business trips in the future. Have a wonderful day!!! Robyn Smith- General Manager

St Paul, United States
Reviewed May 31, 2016

Wonderful breakfast, nice hotel, rooms were clean and popcorn in the lobby. We were walking distance to the Amusement Park, saved $10 on parking. Staff was very friendly and helpful, they also told us about discount tickets at Casey's Gas station.

Review collected in partnership with Best Western
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Thank Gail B
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

Gail B- Thank you for this wonderful review. I'm glad our location was such a great fit for you during your stay. Discounted tickets are always a plus. We look forward to seeing you again when you are visiting the Altoona area. Have a wonderful day!!!! Robyn Smith- General Manager

Lowell, Indiana
Reviewed May 29, 2016 via mobile

I made this reservation ahead of time based on TripAdvisor reviews, and I wasn't disappointed. We were traveling from Indiana to Colorado, and it was a great place to stay overnight. Clean, good breakfast, and very courteous and helpful staff. I would highly recommend this hotel and would stay again if the occasion arises!

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Helpful?
Thank jeccazell90
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

jeccazell90- Thank you so much for taking time out to share your comments regarding your recent stay with us. I am so pleased that our Trip Advisor reviews are welcoming enough to give us a try. Knowing your stay was satisfying and having your recommendation is wonderful. We look forward to seeing you again next time you are in the...

Toronto, Ohio
Reviewed May 29, 2016

We arrived late because we was traveling out west. Great place to stay. Staff was very friendly and accommodating. Full hot Breakfast bar. Room was nice size and very clean. Would highly recommend this hotel and would stay there again.

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Thank anissa48
BWManagers, General Manager at BEST WESTERN PLUS Altoona Inn, responded to this review

anissa48- Thank you for your kind review! We truly appreciate all the nice comments left about our breakfast, clean rooms and the staff. Your recommendation means so much to us. We hope to welcome you back again when you are visiting the area. Have a wonderful day!!! Robyn Smith- General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Center with Internet Access

Additional Information about BEST WESTERN PLUS Altoona Inn

Address: 300 34th Ave NW, Altoona, IA 50009 (Formerly Heartland Inn)
Location: United States > Iowa > Altoona
Price Range: $96 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Altoona Inn 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Altoona Hotel Altoona
Heartland Hotel Altoona
BEST WESTERN PLUS Altoona Inn Iowa
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Altoona Inn staff and other travelers.
2 questions
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Iowa City, Iowa
10 months ago
Cedar Rapids, Iowa
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Altoona Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 101 was nice size,but bathroom needs attention.”
 of 5 bubbles rather-be-camping911, 5 days ago | Read review
“Contact the hotel itself to get a good rate.”
 of 5 bubbles MeanderingMax, 1 week ago | Read review
“quiet rooms on upper levels or corner suites available”
 of 5 bubbles baward236, Oct 14, 2016 | Read review
“Don't request the handicap accessible room near the pool....”
 of 5 bubbles Occasi0nalTraveler70, Aug 10, 2016 | Read review
“Every room I've been in were clean well equipped”
 of 5 bubbles davidcK8266YE, May 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question