I usually avoid Comfort Inns because it's a hit or miss. This was a total miss. I was triple charged for my room, the staff was completely incompetent, took a half-hour to check-in, and as an added bonus my checking account was over-drafted because they kept charging my check card trying to check me in. Now I have to call my bank for fraudulent charges while being charged an extra $29. The whirlpool was foamy--eww. The railings on the stairs were torn out from the walls. The room was a hot box when we entered. It was a total hot mess. The "free breakfast" was free for a reason. Want rubber pucks as eggs, then this is your go-to. Save yourself. Go to the Best Western Plus instead. Wish I had.
We stayed one night here when visiting Hoosier Downs. The motel was very nice, the beds were very comfortable, property was quiet, and smoke free. The property outside was clean, the rooms were clean and had all of the necessities. The workers at the front desk were very accommodating and helpful. The breakfast was good; there were waffles, fruit, eggs, sausage, bagels, toast, fruit, cereal, juices and coffee. There seemed to be something for everyone. We did not use the indoor pool, so cannot comment on that. It did look nice, however. We were pleased with this motel and would stay again if in the area. There is a shuttle available to take you to and from Hoosier Downs, if needed. That was very convenient since we were not familiar with the area.
Staff was helpful and professional. Rooms were comfortable and we all had a good night sleep. Would be nice of the property was updated as it was a little run down. Breakfast was good and had hot choices. I would stay at this property again.
The people behind the desk were very friendly. The rooms were very clean with all of the necessary commodities. I did not partake of breakfast as I ate at a restaurant. The only bad thing was their prices were higher than usual because of the Iowa-Iowa State football game that weekend. Unfortunately the motels can't do anything about it since the higher prices comes from the Corporation.
Stayed here for a week and was quite happy. Staff were nice, room was clean, breakfast not bad. Bed and pillows were very comfy. I did notice housekeeping seems to forget to close the bathroom doors before sweeping that room. Dust and hair when you go in and close door. Not bad but not fun to see either. This was in 2 of the 3 rooms we stayed in. Also I lost a non-narcotic medication that apparently housekeeping threw out. Just an inhaler but I needed it the next day. Gone. Overall 3-1/2 out of 5 stars. Nice and comfy. Hopefully they see this and solve that very minor list of issues.