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BEST WESTERN PLUS Anderson

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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Indianapolis
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed one evening (July 22). From check in to check out, the experience was very pleasant. Our stay was related to a concert at the casino. I was expecting problems (water, etc) based on recent reviews. However, my experience with staff, amenities, and facility was great. The staff provided helpful info regarding casino, eateries, etc. the room was very clean,... More 

Helpful?
Thank RonMKE
Toronto, Ontario
Level Contributor
23 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

Imagine driving for 8 hours, tired, dirty and yearning for a shower. You check into a hotel, get a room, settle in then discovering there's no running water, not hot water. Ouch! Yep that's what happened - We managed as best as we could, went out for dinner and used the provided bottled water to freshen up. Next morning -... More 

Helpful?
Thank michaelq347
Novi, Michigan
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Hi, pulled in late with my kids. Nice that they still had some juice / coffee / yogurt out for a nice snack after driving to long. Breakfast was nice, Kids liked the waffle mix. Almond Milk if you wanted it. It was a nice clean hotel. Unfortunately my bed was worn out with a big depression that made my... More 

Helpful?
Thank Davhamm
cincinnati
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrive on July 2, 2016 and one of the guest greet us at the door and says there is no hot water there was a water main break last night!!! I go in and talk to the front desk person and I asked her directly I understand there is a water issue...she says everything is working perfectly!!! We get... More 

Helpful?
Thank chocolatemidnight
Boston, Massachusetts
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We had booked to stay 2 nights and the 1st night we were without water from about 10:00 pm until about 2:00 pm the next afternoon. We had to go out and buy water to even try and flush the toilet, and had to wash up with a small bottle of water we'd brought. Then the 2nd day when they... More 

Review collected in partnership with Best Western

Helpful?
Thank ValerieMax
Amy S, General Manager at BEST WESTERN PLUS Anderson, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the... More 

Saint Charles, Missouri
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our stay at the Best Western Plus in Anderson was very nice. The beds were very comfortable, the room was very clean and had all the necessary amenities, the hotel provided a great assortment of breakfast items and the indoor pool area was a lot of fun; especially the exceptionally large hot tub. The only issue we had was with... More 

Helpful?
Thank Pam H
Indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night at Best Western. The front desk staff were extremely helpful and nice, they explained breakfast to us and called the shuttle when we were ready to go to Hoosier Park. No complaints there. However, we were put in Room 228 which is directly above the lobby and it was so loud all night. We could... More 

Helpful?
Thank worktravelin
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The BEST Best Western!! Modern, updated and super clean. The receptionist was very kind and hospitable. The price is reasonable already but when you see the rooms lobby and pool, it's a steal of a deal! Definitely recommend!!

Helpful?
Thank Shelby S
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel service was exceptional. However, a big downside is the overwhelming smell of mold in the pool area making the pool virtually unusable. I have stayed in countless hotels and none came even close to the smell of mold at this facility. It must actually be a serious health hazard and I am surprised that health authorities haven't taken... More 

Helpful?
Thank Daniel M
Amy S, General Manager at BEST WESTERN PLUS Anderson, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Niles, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed after concert. We had a comfy king bed. Keurig-type coffee maker in room. Amazing full breakfast - fruit, baked goods, biscuits and gravy, waffles, potatoes, bacon, eggs, cereal. Very good! Clean hotel with friendly staff. No complaints.

Helpful?
Thank mindyc05
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy affordable convenience and the comforts of home at this Anderson, Indiana hotel near Anderson University and Hoosier Park Racing and Casino.Conveniently located off the I-69, the centrally located BEST WESTERN PLUS Anderson is the perfect choice for business and leisure travelers alike. From sporting events to cultural performances, there is something for everyone near this Anderson hotel, with most attractions less than five miles away. Place your bets at Hoosier Park Racing and Casino, or enjoy the thrill of car racing at Anderson Motor Speedway. Football fans can catch the Colts Training Camp each summer at nearby Anderson University. Or, catch a play or concert at one of many local venues within an hour of the hotel, including the historic Paramount Theater, Bankers Life Fieldhouse, Klipsch Music Center and Gaither Family Resources.The convenient location of our Anderson hotel is a plus for business travelers who have easy access to local corporations like Nestle USA, the Church of God International Headquarters, Delphi Energy, Prairie Farms and Remy International. This Indiana BEST WESTERN is also a top choice for family and friends visiting students at Ivy Tech College, Anderson University and Ball State University in Muncie. Owens, Illinois is only 19 miles away.A pet-friendly hotel in Indiana, this Anderson hotel strives to make all of our guests feel right at home. Our luxurious standard rooms and upgraded two-room suites feature satellite television, a Keurig coffee maker, microwave, refrigerator, desk, free Wi-Fi and more. Guests are invited to enjoy a complimentary breakfast buffet, and other luxurious amenities that include an indoor heated pool and hot tub, a 24-hour exercise facility, guest laundry, 24-hour business center and small meeting facilities. ... more   less 

Additional Information about BEST WESTERN PLUS Anderson

Address: 2114 E 59th Street, Anderson, IN 46013-3000 (Formerly Lees Inn Anderson)
Location: United States > Indiana > Anderson
Price Range: $120 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN PLUS Anderson 2*
Number of rooms: 67
Reservation Options:
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Also Known As:
Lees Hotel Anderson
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