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Holiday Inn Express Hotel & Suites Anderson

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6720 S. Scatterfield Rd., Anderson, IN 46013
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Cleveland, Ohio
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable room but not the cleanest. Was able to get a good night's sleep but the floors are pretty thin and you can hear people walking above you. Friendly staff and very good location close to lots of retail strip stores and restaurants.

Helpful?
Thank DBK26
Bloomington, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Checked into a King Suite. All looked well until we opened the pull-out couch bed...it smelled like barf (Rm 218)! We immediately changed rooms. The staff was very friendly and accommodating, especially Lauren at the front desk. Because you could not open a window in each room, the hallways smelled like an old sneaker. The elevator broke down the first... More 

Helpful?
Thank Craig R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Craig R, Thank you for taking the time to leave us with your feedback. I apprecaite your kind comments towards our staff. However, it is truly regrettable that due to the unusual smell and our elevator being unavailable you did not fully enjoy your stay. I sincerely apologize for the inconvenience you may have experienced. Rest assured that it... More 

Saint Louis, Missouri
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

I checked out of the Quality Inn down the street and checked into this hotel. I have no regrets! Staff was friendly. Room was clean. Pool was clean. Beds are comfy. No complaints. We had the executive king because they were completely booked up and for good reasons. This place is worth the money!

Helpful?
Thank cap322016
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 17, 2016

It is a very bad experience with this hotel. The room was dirty, trying to change the room then the front desk said I'm not sure to find another one. After I showed her the pictures she was hurrying to come and offering me to switch my room. The second day I found they they fired her. This story not... More 

Helpful?
1 Thank MAYAYO M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear MAYAYO M, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I apologize for the inconvenience you have encountered with the cleanliness of the room, amenities and level of customer service received. We assure you that... More 

Indianapolis, Indiana
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 6, 2016

The hotel was as people have mentioned is in a good location just off the interstate, but so are all the other hotels in Anderson. My hotel room was clean, air conditioning worked great, but my mattress has seen better days as it wasn't that comfortable. The breakfast was a let down. I went to eat about 8:50 AM and... More 

Helpful?
Thank David S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear David S, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use... More 

Tucson, Arizona
Level Contributor
75 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 12, 2016 via mobile

Room was good and the bed comfortable. Breakfasts are ok. Typical Holiday Inn. The devil is in the details. We were there a week. Laundry and business center computer were out of order the whole and no one seemed to care or know when they would be fixed. Housekeeping shorted us towels twice and coffee once. Wifi is iffy above... More 

Helpful?
Thank AZMAX
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear AZMAX, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the condition of our room and found our beds to be comfortable. However, I was concerned to see that you were not impressed with our laundry and business center facilities, housekeeping services, and Wi-Fi... More 

Ann Arbor, Michigan
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 25, 2016

Was there for one night. Stayed here because nothing else was available closer to Indy downtown due to some convention. Great decision. Great value, very clean and everything you would expect from a functional Holiday Inn.

Helpful?
Thank TravJV
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2016 via mobile

The hotel was clean. The staff were friendly, but some were in training. I had my disabled mother with me and was unaware that they offered handicapped rooms when I booked the hotel. However, I found out that the two bed suites with a living room area do not come in handicap accessible. So, we dealt with a very low... More 

Helpful?
Thank Lisa M
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 18, 2016 via mobile

New and ok, got in late Sunday night the room was not clean (dirty socks & straw on floor) stains on the carpets and a puddle of water in from the iced over refrigerator. Not the nicest one I've stayed in, especially for as new as it seemed. They could do a little better, when I mentioned the problems to... More 

Helpful?
Thank Mike R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Anderson, responded to this review

Dear Mike R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding cleanliness and carpet condition. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next... More 

East Central Wisconsin, on the shores of Lake Michigan
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 8, 2016

We visit many Holiday Inns during our travels for sports meets, and this so far was the best! So clean, and the front desk staffer the morning of our checkout (Sunday, 2/7 - sorry, don't recall his name) was very friendly. We left too early to leave feedback on the breakfast. And, for once, my daughter did not want to... More 

Helpful?
Thank Vegashound08
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome! to the Newest Anderson hotel the Holiday Inn Express & Suites Anderson, IN located off I-69 at exit 26 (St Rt 109). Our Anderson hotel offers relaxing rooms featuring a contemporary design & amenities, including wire/less HSIA, 32 HDTV & the best night sleep ever on our pillowtop mattresses. Start your morning off with the energizing Express Start hot breakfast bar featuring famous cinnamon rolls, eggs & bacon, low-carb selections, Smart Roast Coffee & much more! The Holiday Inn Express Anderson is just north of Indianapolis & only 45-miles from Indianapolis Motor Speedway, home to the Indianapolis 500 & Brickyard 400. And, we are just 20-minutes from Muncie, IN & Ball State University. Bring your Piggy Bank to enjoy everything offered at the Hoosier Park Racing & Casino; slots, Blackjack, video gambling, live & simulcasts of horse racing, entertainment & dining. Our hotel also features a fitness & business center & an indoor-heated pool. Our Anderson, IN hotel will exceed your expectations. Our Holiday Inn Express Anderson hotel is well-equipped for your corporate & leisure travel. We are near Nestle USA, Church of God Headquarters & Anderson University. Our Holiday Inn Express Anderson, IN professional & friendly staff will welcome you to your home away from home. Once you stay, you will return time & time again; we are a Great Hotel that Guests Love! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Anderson

Address: 6720 S. Scatterfield Rd., Anderson, IN 46013
Location: United States > Indiana > Anderson
Price Range: $109 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Anderson 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Anderson North
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