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Staybridge Suites Aurora/Naperville

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Staybridge Suites Aurora\/Naperville
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174 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

This is the worst hotel that i've ever stayed. First of all it is not clean. We booked our switch room 2 month ago, we checked it before we came but while we were checking in they said they dont have available switch room. Front desk is very problematic they dont take initiative and dont solve your problem. Apart from... More 

Helpful?
Thank Gunes I
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this location for 5 months and I absolutely felt as I was home. Every staff member was like a member of my family. The hotel was clean and quiet and in a perfect location. The free laundry was so nice as well as the breakfast and dinners Monday thru Thursday.

Helpful?
Thank veneita
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello Veneita, Thank you very much for taking the time to review our hotel through Tripadvisor. It was a pleasure having you as our guest. We miss you! I hope all is well and you will come back and visit us soon. I will share your comments with the rest of the team. Best of luck! Sincerely, Francisco M. More 

Del Mar, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we checked in late and night and the room they had held for us wasn't the same one we reserved. No problem as Paige (the front desk employee) cheerfully found us an alternative, even walking us to the room to ensure it was what we needed. She quickly fixed the situation and made for a good night's rest. Thanks Paige!

Helpful?
Thank MCTSD
Iowa
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 6, 2016

Stayed here for a girlfriend trip. The hotel is in a good location - close to lots of restaurants and shopping. The main areas of the hotel are clean. The complimentary breakfast had a nice variety. Our floor was supposed to be non-smoking but could smell smoke in the hall ways - thankfully not in our room. We had room... More 

Helpful?
Thank IowaBeachdreamer
IHGService, Guest Relations Manager at Staybridge Suites Aurora/Naperville, responded to this review

Dear IowaBeachdreamer, Thank you for taking the time to share your recent experience with us. I sincerely apologize for any inconvenience you may have experienced due to the unusual smell, the noise levels, and some of our room amenities. On the other hand, I am glad that you found our staff friendly and they were able to attend to your... More 

Naperville, Illinois
1 review
5 of 5 stars Reviewed June 4, 2016 via mobile

My family and I booked a stay to bridge the gap between real estate transactions. We found Staybridge to be very nice but were most impressed with Kate at the front desk. We needed to extend our stay and she went out of her way to make sure we were taken care of. Excellent and genuinely caring customer service. Thanks... More 

Helpful?
Thank fruzicka2
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings fruzicka! Thank you very much for such a wonderful review. We are very lucky to have Kate in our team and we will share your comments with her. I am very please she was able to accommodate your request of extending your stay. We look forward to having you as our guest again. Sincerely, Francisco M. More 

Buffalo, New York
2 reviews
5 of 5 stars Reviewed May 28, 2016

The moment we stepped in to the hotel the staff was exceptional! Starting with Kate's welcoming and her help and patience with us to find the right room for our long stay. To Michael and Edward in housekeeping making sure we had everything we needed. They had great homemade dinners served Monday-Wednesday and wonderful hot breakfast in the mornings. They... More 

Helpful?
Thank Paula S
1 review
5 of 5 stars Reviewed May 24, 2016

Three college girl friends went to Naperville Il to visit a college friend. I found the Staybridge suites to be very close to our college friend's home. I wanted to use my priority club points for the room and online it did not show a room for 3 people. I called the hotel and was told to book a room... More 

Helpful?
Thank Sue G
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello Sue G, Thank you for taking the time to leave a review of your stay. I am pleased to hear that we exceeded your expectations and that you enjoyed our accommodations and amenities during this visit, particularly our breakfast and the healthy choices we offer. We have shared your comments with Kate and Joe and they are very happy... More 

Orlando, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

Great hotel, terrific staff, good food, clean, comfortable rooms, walking distance to the Metra. Who could ask for more? We stay here about every 10 weeks even though it's further from the city. A little less convenient, but well worth having to take the train in.

Helpful?
Thank MNY407
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Dear MNY407, We thank you from the bottom of our hearts for your wonderful review. It is our goal to make everyone feel comfortable and relaxed when staying with us, hoping to make us your home away from home! Thank you again and We hope to see you again in 10 weeks!!! Sincerely, Francisco M. More 

1 review
5 of 5 stars Reviewed May 21, 2016

Worked on a project in this area for 6 months and stayed here for the entire time. The service was always respecftul and accomodating. Great facility for daily breakfast, evening social hour and dinner provided Monday through Wednesday weekly. The rooms were clean and efficient. I would definitely stay there in the future should my travels take me to this... More 

Helpful?
Thank Carroll B
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings Carol B, WOW...thank you very much for your wonderful review. It makes me very proud to read comments such as yours about our service. I am very glad you enjoyed your long term stay with us. I will make sure I share your comments to our housekeeping staff about the cleanliness of the hotel. They work really hard every... More 

Naperville, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2016

I stayed 2 nights while my home was under construction. Staybridge was very well kept, the rooms are very nice, the bed was comfortable. The breakfast was a little nicer then your usual free breakfast. An added bonus - dinner & wine Mon-Wed evenings. Chicken tacos the night ate there... they were good! Nice grounds. Great staff! I would definitely... More 

Helpful?
Thank Lee S
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings Lee S, Many thanks for the amazing review! We are so glad to hear you enjoyed the staff, beds, breakfast and evening reception. We always aim to exceed our guests' expectations and I am very glad we exceeded yours! We can not wait to welcome you back again! Sincerely, Francisco M. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Hotel-Aurora/Naperville where your special Chicago getaway begins. We are an all-suite extended-stay hotel designed to make travelers more comfortable than ever before. Whether you re relocating, on temporary assignment, in town for training, weddings, or on a weekend getaway, one visit and you'll understand what we mean by Get comfortable.The Staybridge Suites Hotel is located in the Meridian Business Park, two miles south of I-88 on Rt. 59. Minutes from the hotel you will find numerous shopping and dining alternatives in both cities of Aurora and Naperville; Chicago Premium Outlets, downtown Naperville, Luigi s House, Giordano s Pizza, and Portillo s are just a few. A walking path from the hotel leads to the METRA station that will take you directly to beautiful downtown Chicago.Our pampered guests will enjoy the options of spacious studio suites, 1-bedroom suites, and 2-bedroom/2-bath suites, all with fully equipped kitchens. Wake up and enjoy our complimentary full hot breakfast buffet or treat yourself to a breakfast On The Go! During our Sundowner Reception you can unwind with a complimentary light meal, beer, wine and soda. The Courtyard at Staybridge Suites overlooks a lake and is your place for fun and relaxation. There are grills to cook the perfect burger or steak and a sport court for outdoor recreation.Our Award winning staff awaits your arrival! ... more   less 

Additional Information about Staybridge Suites Aurora/Naperville

Address: 4320 Meridian Pkwy, Aurora, IL 60504
Location: United States > Illinois > Aurora
Price Range: $106 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Aurora/Naperville 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Staybridge Suites Aurora/Naperville Hotel Aurora
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