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Hampton Inn and Suites Chicago / Aurora

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Hampton Inn and Suites Chicago \/ Aurora
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599 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn and Suites Chicago / Aurora
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Showing 589: English reviews
Chicago, Illinois
Reviewed July 13, 2016

The beds are extremely comfortable so you get a good nights rest. Breakfast had a very good selection to choose from and was delicious. Sunday the breakfast area was busy but staff kept up and was refilling when items would run out. The pool area was fun for our 18month old son he really enjoyed the water slide. For as...

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Helpful?
Thank TheMrsN
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for such a nice review! Glad to hear you liked our all new bedding. Sorry to hear your view was obstructed. We would be glad to let you choose your room next time you come to stay with us. In fact, if you book through the Hilton Honor website, you will get a link to choose your room...

Mount Prospect, Illinois
Reviewed July 11, 2016

The temperature in the room was either too cold or hot, not good. The experience of early check in left way too much to be desired, everyone gave me a different answer as to when and how to check with them, very unprofessional.

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Helpful?
Thank Beth B
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Sorry to hear we dropped the ball on the new Early Check In Program. I will let the GM and staff know of your concerns. I truly apologize that we didn't meet your expectations and hope you will try us again in the future.

Raeford
Reviewed July 9, 2016

The hotel had a terrible odor to it, it smelled like sewer gas. Beautiful hotel with great pool but would never stay here again because of the terrible smell. By morning the smell just got worse. We didn't want to drink any of their water and truthfully I was nervous brushing my teeth with their water. Very disappointed for how...

Review collected in partnership with Hampton
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Helpful?
Thank melissarV5049RR
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

I am sorry for the problem you experienced while you were at our hotel. There is no excuse for this, but apparently there was sewer work being done by the city on our street. I only hope that you will give us another try and that you will experience what the majority of our our travelers have experienced. A great...

Clearwater, Florida
Reviewed July 9, 2016

The hotel is well maintained and the staff is always accommodating. The sales manager Emma Blincoe is very helpful regarding any request you may have. The entire hotel staff is very courteous and proficient. Great location for the western suburbs of Chicago.

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Helpful?
Thank paul m
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you so much for this great review. We're so glad you found our staff helpful; customer service is one of our main priorities. Thank you for staying with us and we hope to see you again in the future!

Taylorville, Illinois
Reviewed July 8, 2016

The pool area in this hotel is great for kids. They require arm bands for the weekend to swim, however they do not check them. Several people in the pool area did not have them on. The check in staff was rude when it came to the arm bands. I had to come down each night to get the day's,...

Review collected in partnership with Hampton
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Thank ashleypC4735AP
Vernon Hills, Illinois
Reviewed July 5, 2016

Came in one night with my family. The check in process was quick and we came in an hour before standard check in time, and they got us in right away. The room itself was awesome and spacious for a family of 4. Then, I went to take a shower after the water park. I found a dead bug in...

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Helpful?
Thank eunice0929
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

We are very sorry you experienced problems during your stay. As much as we try, we sometimes make occasional mistakes. We hope you will give us another try next time you are in Aurora.

Aurora IL, United States
Reviewed July 5, 2016

excellent hotel. I thoroughly enjoyed my stay. The service was excellent and enjoyed the comfort of the room. The pillows were great. The shower was very good. I had the whirl pool in the room which made it nice.

Review collected in partnership with Hampton
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Helpful?
Thank John H
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for taking the time to write such a kind review! We're so glad you enjoyed your stay and we hope to see you again!

Toledo, Ohio
Reviewed June 29, 2016

The hotel has friendly staff who genuinely seemed to want to great you rather than being pushed by management. The room and hotel are clean, and smelled fresh. The lighting of the hotel is bright. The breakfast is fabulous and so is the pool area.

Review collected in partnership with Hampton
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Helpful?
Thank Allison C
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for your incredible feedback! Great customer service and your satisfaction are our main priorities here. We hope to see you again the next time you're in the area!

Clarkston, Michigan
Reviewed June 29, 2016

Very clean and pretty. Pool area is great if you have little ones. Breakfast was very good. Location was good as there were many places to eat and close to 88. Room on 4th floor was quiet and loved the night time soup or mac n cheese

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Helpful?
Thank donnaterry
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

We're so glad you enjoyed your stay! Thank you for writing such a kind review and we hope to see you again in the future!

Menomonee Falls, Wisconsin, United States
Reviewed June 29, 2016

We had a reservation for 2 nights. Upon returning to our room the 2nd night (at about 9:30 PM) our room had not been made up. We had previously stopped in the room at 1:15 PM and, with the room not made up, advised the front desk that we would be leaving our room at 2:15 PM. When we left...

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Helpful?
Thank Sue J
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for taking the time to write this review. We are glad you were satisfied with your stay! We hope to see you again the next time you're in the area.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come join us at the Hampton Inn and Suites Aurora. Just of I-88 in Aurora, just a short drive to Naperville. Close to the Chicago Premium Outlet Mall, Paramount Theater, Raging Waves Waterpark, Hollywood Casino & River Edge Park Outdoor Performance Center.Our guests enjoy spacious accommodations as well as complimentary hot breakfast, high speed Internet access in every room, and a large pool complex with 3 separate pools that's just perfect for the kids. If you are planning a meeting or event in Aurora, we offer five meeting rooms that can be arranged in various configurations for up to 140 people. Join us at our hotel in Chicago's western suburbs. We are also just a short drive to Chicago's major area attractions, restaurants, shopping and more. ... more   less 

Additional Information about Hampton Inn and Suites Chicago / Aurora

Address: 2423 Bushwood Dr, Aurora, IL 60505
Location: United States > Illinois > Aurora
Price Range: $120 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Chicago / Aurora 2.5*
Number of rooms: 127
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Also Known As:
Hampton Inn And Suites Chicago / Aurora Hotel Aurora
Hampton Inn Aurora
Hampton Inn Chicago Aurora
Aurora Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn and Suites Chicago / Aurora staff and other travelers.
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Questions? Get answers from Hampton Inn and Suites Chicago / Aurora staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor not facing highway”
LfromMN, Feb 1, 2017 | Read review
“Have never had a "bad" room at this Hampton Inn.”
476suej, Jun 29, 2016 | Read review
“The southwest side of the hotel might be quieter than the northeast, which is where we stayed.”
timm848, Apr 25, 2016 | Read review
“Stay on the higher floors and away from the pool area for quieter rooms”
DanR73, Mar 13, 2016 | Read review
“every room was fantastic”
380colleenl, Dec 7, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question