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Reviews on this were pretty good, so I booked this for a 3 night stay. We needed a pet friendly hotel, which they are. However, when I called to book a room, they indicated the only availability was a queen, which we settled for. VERY...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Aurora - NapervilleResponded 2 weeks ago
Thank you for staying with us and for sharing your experience. I am happy that you found our staff accommodating. However, I regret that the room layout, the air condition unit, and the bed negatively affected you overall satisfaction. Please accept our sincerest...More
This was a great hotel, we needed to change rooms after 3 nights and nothing was any bother to the staff. Quiet ac, comfy beds, clean rooms, great kitchen area in room, free laundry and gym. The location was good, very close to route 88....More
Work booked this hotel. Was a little surprised at the choice but the motel is very clean, the staff professional and the motel is quiet. The motel has plenty of free parking and is near the main streets.
This visit at the Candlewood had a surprising new remodeled hotel. It was modern décor and even the management has been updated. Great service. This was a quick reserved room as a family member in town needed assistance. The Candlewood reserved our 2 rooms as...More
It was quiet and clean. The internet was like a turtle and when I called about it, the ding dong at the front desk was full of "uhh...I don't know?" answers. I asked for a booster for the Wi-Fi. "We don't have those". Do you...More
Thank Mitch B
Response from IHGService, Guest Relations Manager at Candlewood Suites Aurora - NapervilleResponded April 16, 2017
Dear Mitch B,
We work hard in exceeding our guest's expectations from us and it's palpable in this case that we fell short. Although I enjoy reading your approval for our quiet ambiance and clean rooms, I'm sorry that the service from our hotel staff...More
$104 - $145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Candlewood Suites Aurora - Naperville Hotel Aurora