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Candlewood Suites Aurora - Naperville

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Traveler (20)
Room & Suite (32)
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About

Location
Cleanliness
Service
Value
The Candlewood Suites Aurora/Naperville, Illinois is the area s newest all suite hotel. Conveniently located adjacent to the high-tech corridor and I-88. If Aurora - Naperville is your destination for business, the hotel is located near Toyota, Hyundai, Dial Corporation and American Electric Power as well as many other Fortune 500 companies. We are also conveniently located only 45 miles from downtown Chicago and the states two major airport hubs Chicago O Hare (ORD) and Chicago Midway ( MDW) Each spacious suite has a fully equipped kitchen and free high-speed Internet access . Check email and talk on the phone at the same time. Relax in the comfortable recliner while you enjoy the CD and DVD players. Work off some stress in our fitness center or visit the Candlewood Cupboard where you can pick a variety of foods, beverages and even toiletry items.Whether your trip is for business or pleasure, embrace the Midwest and stay with the best, Candlewood Suites, Aurora - Naperville!
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Property amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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Location

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Contact
2625 W Sullivan Rd, Aurora, IL 60506-1483
Getting there
O'Hare Intl Airport28 mi
Midway Airport33 mi
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110Reviews
52Photos
0Q+A
20Room tips
Traveler rating
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Popular mentions
The hotel is in very good condition and in a nice area of you are looking to stay near Aurora. The staff is very friendly. But the processes still need to be refined. When we checked in for our two rooms in December at 2:15 p.m., We were told only one was ready. 10 minutes
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This was a very comfortable and clean property. The lending locker was a nice touch for anyone wanting to prepare their own meals on the road. The bedding was comfortable and of good quality. The staff was friendly and helpful. I have stayed mostly as boutique hotels in the past
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Response from Brandon2625, General Manager at Candlewood Suites Aurora - Naperville
Responded Dec 28, 2018
Hello, It is very greet to hear that you enjoyed your stay with us this pass week. We're so glad you like the cooking features in our rooms and will be considering our brand more often. All of our staff take greet pride in the service we offer to our guest and make it their personal goal to make them all feel at home. Look forward to your next visit wit us enjoy the holidays. Brandon McCullough General Manager Candlewood Suites Aurora/Naperville
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Brandon (one of the managers) is super. He took care of every little issue and request with a smile and a positive attitude. More people like Brandon are needed in the hospitality industry. He just seems to have a knack for keeping people happy. The kind bedded rooms don’t
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Response from IHGService, Guest Relations Manager at Candlewood Suites Aurora - Naperville
Responded Nov 22, 2018
Hi Marietta P, We take pride in our hospitality. That said, it's great that our service level, especially Brandon's, left a stellar impression! While I'm glad about this, I'm sorry we missed the mark in terms of the room setup and lack of regular coffee during your stay. The situations you described aren't expected and I'll share the details with the management so similar situations may be avoided. Your review will also help us spot areas that need improvement. Thanks again for choosing to stay with us and for leaving feedback. I hope we get to make your next stay experience better than the last. Kind regards, Jillian I Case Manager IHGService
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This hotel is the best hotel my family and i have ever seen customer service at its best front desk staff mariel awesome young lady very helpful and always greets you with a smile Mrs. Georgia also gives you the very warming greetings that makes you want to stay at the hotel
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Response from Candlewood S, General Manager at Candlewood Suites Aurora - Naperville
Responded Sep 17, 2018
Thank you for choosing Candlewood Suites to take care of your lodging needs. We are so glad you that you stayed with us while in Aurora. We look forward to being your choice for lodging when in the Aurora,IL are. It makes me very happy when our staff treats our guest as family and takes care of all their needs. Have a great day!!! Sincerely, Kevin Lawler General Manager
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Frome front desk, to the room, to the amenities, we were pleased! Very Friendly, clean, & affordable! Cant beat that! The front desk was very helpful. They realy went above the call of dudy for us. Thank you
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Response from Candlewood S, General Manager at Candlewood Suites Aurora - Naperville
Responded Sep 10, 2018
Thank you for choosing to stay with us at Candlewood Suites. It was our pleasure to have you as our guest. If you should ever have the need to stay at hotel again please do not hesitate to call hotel and ask for me. Thanks Again, Kevin Lawler General Manager
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All photosTravelerRoom & Suite
Pilling on the sheets was unusual for a hotel. The sheets were soft and I slept great.
Lipstick all around the rim of this glass. That grossed me out.
This is the storage space in the bathroom
Assortment of pots and pans. Enough silverware for a couple people.
Enough plates, cups for a couple people. Odd that cabinet has no floor
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"Stay elsewhere. Prices are not very much different. More amenities and better service elsewhere, Very unhappy about this place."
"Top floor quietest"
"Sign up for your free IHG rewards card. Call the morning of arrival and ask for a certain type of room be held for you."
"The road has twists on-coming traffic has no stop sign.The roads in the area are poorly designed and unsafe."
"Avoid room 225"
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PRICE RANGE
$81 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites aurora - naperville hotel aurora
LOCATION
United StatesIllinoisAurora
NUMBER OF ROOMS
83
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