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Red Roof Inn Chicago - O'Hare Airport

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286 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Greenville, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

A co worker booked rooms for us for a convention through Hotwire. We ended up in this hotel for four nights. When I arrived he had check in already and I was informed we had smoking rooms. The rude front desk people said we requested them which is totally incorrect. I spent the first night in what was easily the... More 

Helpful?
Thank Chris K
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Chris K, Thank you for taking a moment to share your feedback regarding your recent stay with us. I was concerned to hear that we did not meet all of your expectations. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. This is unacceptable and will be... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

RedRoof is a good hotel according to their category. The hotel can improve the level of cleanliness. Congratulations for the operator of the front desk, Alex, is very attentive. And also, is great to have all the time and free: coffee, tea and milk. I've had a good experience there! Two more details: the laundry is very good and there... More 

Helpful?
Thank Flavia K
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for your review. I am pleased to hear that you enjoyed our excellent location. However, I am sorry that you had some Housekeeping service issues in your room. We take these concerns seriously and use them for learning and training purposes with our staff. I have shared your comments with our head of Housekeeping teams and we have... More 

Chicago
Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I liked the check in staff. The male employee gave us bottled water, upgraded our room and was friendly. The location is great as it is near grocery stores, forest preserves, restaurants and highways. The room was quiet, clean, had comfortable bedding, good a/c and internet. I would recommend staying here.

Helpful?
Thank rrlewis4
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear rrlewis4, Thank you so much for this wonderful review of your recent stay at the Red Roof Inn Ohare Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Mauro... More 

DeSoto, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Gee where do I start? First night there, the business was doing some re paving of the parking lot and told guests that should the parking lot be full, park at the Mitsuwa supermarket across the street. So just our luck that night returning from a long day in downtown Chicago, all spots were indeed taken. Not a problem until... More 

Helpful?
1 Thank tikntimebomb
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Red Roof Inn O'Hare. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. I am of course very concerned to learn that you were left to feel disappointed we spoke and even gave you a partial... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

A great hotel. Front Desk Personnel were very nice. Close to a lot of shopping and restaurants. Pretty easy to get Downtown. There is a Denny's across the street if you like. Only drawback we had a non-smoking room, and the previous guest smoked in the room. Bought some Febreze and took care of that.

Helpful?
Thank Ed L
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Ed L, Thank you for your loyalty and we are glad you had a marvelous stay! . It is a pleasure to have you with us. Ps: Great Picture of the trump tower! Warm regards, Mauro Valenzuela More 

1 review
5 of 5 stars Reviewed July 22, 2016 via mobile

When I arrived at Red Roof Inn I had the pleasure to check in with Lucy at the front desk what a pleasant individual Red Roof Inn is very lucky to have this individual as an employee always smiling and just happy to be around she made my stay a very pleasant one for me and my family we had... More 

Helpful?
Thank branmanny
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Johnny, Thank you for taking the time to post your review and I certainly appreciate you doing so. I was delighted to read that you enjoyed your stay and in particular that you found the "staff friendly". The team will be thrilled to learn of your kind comments On behalf of the hotel, thank you for staying with us... More 

CLERMONT
Level Contributor
164 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed July 21, 2016 via mobile

Let me start out with giving Lucy at the desk a 5 star. After that the housekeeping & maintenance get the 2 rating. We stayed 3 nights in room 115. Light bulbs are out. Nasty dirty carpet. I know I got fresh towels each day because they were still damp. But when I used them they had someone's hair on... More 

Helpful?
1 Thank suzannet938
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Hello suzannet938 Thank you for taking the time to review our hotel. I am sorry to hear of the issues that you encountered while staying with us. I would be delighted to investigate into this concerns and reach out to you directly. Please feel free to reach out to me directly at i0102@redroof.com I look forward to hearing from you.... More 

Illinois
Level Contributor
7 reviews
3 of 5 stars Reviewed July 18, 2016

If you are looking for a room close to the airport then look no further than this. Just keep in mind this is a budget hotel. Check in was fast and easy. The staff were friendly. The room was comfortable and I had no complaints. I will book with them again next time i fly out of O'hare.

Helpful?
Thank JacationGirl
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Guest, We definitely consider ourselves to be the hidden gem of the Chicago area, and we’re delighted that you agree! Thank you for staying with us. If you need a place to stay on your way back, we would love the opportunity to see you again. Until then Mauro Valenzuela More 

Evanston, Illinois
1 review
5 of 5 stars Reviewed July 17, 2016

The front desk people are really nice! The room is also clean and large. Everything has been excellent. The price is very reasonable. I traveled a lot and I felt that red roof inn is definitely better than most of the other hotels at this price range.

Helpful?
Thank aldosd2016
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear aldosd2016. What’s that saying? “Location, location, location!” We are definitely positioned perfectly for those doing business in the northwest suburbs. We are delighted that we had the opportunity to serve you. Thank you for the review. Best Regards, Mauro Valenzuela More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

Almost never fail with a Redroof. This one is right off the exit just on the north side of the city. I dealt with an excellent attendant named Lamar. Who was in surprisingly good spirits for working late on July 4th. Rooms were nice an clean and newly renovated. Great value an great place to stay for what's considered a... More 

Helpful?
Thank Tim W
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you so much for this wonderful review of your recent stay at the Red Roof Inn Ohare Chicago Hotel. We greatly appreciate you taking the time to give us your feedback and we will most certainly be sharing this with our staff. We hope to see you again on your next visit into Chicago. Best Regards, Mauro Valenzuela More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
In a terrific suburban Chicago location, Red Roof Chicago-Arlington Heights/O’Hare is conveniently located off of I-90, just 2 miles from Woodfield Mall, 4 miles from Arlington Park Raceway, 6.8 miles from O’Hare Airport, 7 miles from Allstate Arena, 8 miles from Rosemont Arena, and near many restaurants and shops.
All rooms offer free WiFi and an in-room safe for a nominal fee. Selected rooms offer microwave and refrigerator - A nominal fee may apply; please inquire. Free coffeehouse-style coffee and tea. This location offers On Command Video with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome.
... more   less 

Additional Information about Red Roof Inn Chicago - O'Hare Airport

Address: 22 W Algonquin Rd, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005-4402
Location: United States > Illinois > Arlington Heights
Price Range: $50 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago - O'Hare Airport 2*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Red Roof Inn, Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Priceline, Odigeo and Travelocity so you can book your Red Roof Inn Chicago - O'Hare Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Hotel Arlington Heights
Red Roof Inn Arlington Heights
Arlington Heights Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Arlington Heights
#4 Business Hotel in Arlington Heights
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