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DoubleTree by Hilton Chicago - Arlington Heights

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DoubleTree by Hilton Chicago - Arlington Heights
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512 Reviews from our TripAdvisor Community

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Showing 501: English reviews
Springfield, United States
2 of 5 stars Reviewed 2 days ago NEW

I stayed 2 nights. Loud air conditioner kept me up at night. Noise from airplanes was not blocked out. Roach in restroom. Room was not made up between nights 1-2 (I was out of room from 10am - 10pm so there was ample time). Room was dreary with odd smell - possibly trying to mask cigarette odor despite it being... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amanda D
Jasper, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Recommend this place for business and pleasure. Mitsuwa Japanese department is walking distance from this hotel (across the road) ,and I enjoyed its food court! Sankato Ramen has variety of flavor and yummy!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank tomomit37
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Tomomit37, Thank you for taking time out of your busy schedule to write a review about your most recent experience and stay at The DoubleTree Chicago Arlington Heights! On behalf of our entire team, I hope you'll be staying with us again and very soon. with regards, More 

Saint Louis, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff is great, clean rooms, comfortable beds and awesome services. The restaurant has really great food and the room service was reasonably priced and very quick. I would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kelsey D
1 review
4 of 5 stars Reviewed 1 week ago

My company hosted an event at this property and were very pleased with our experience. While the hotel itself is a little older, the staff, the meeting facilities, and the service we received were top-notch and overshadowed this detail. I've had some mediocre experiences at Doubletrees in the past, but this property was great. Very clean and my guest room... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank O8046EUalisonh
Wilkes-Barre, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We had two guest rooms at this Doubletree. One shower didn't work, but was quickly repaired. One run did not drain, and was never repaired. Otherwise, a satisfactory experience for all four of our group.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank smsesquire
Omaha, United States
1 review
3 of 5 stars Reviewed 1 week ago

I was not made aware that shuttle service had to be pre-arranged and therefore my entire afternoon was spent waiting for transportation to the hotel. Not only that but shuttle service back to the airport was very unaccommodating and I ended up missing most of the conference just to get back to the airport.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Twilea F
Toronto, Ontario
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Front Desk staff incompetent and dishonest. Did not want to bother sending the shuttle to do a pick up at the airport. Never stay in a hotel where the Front desk staff are dishonest. Imagine you have to rely on them in an emergency!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mendyrocks
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Mendyrocks, On behalf of our entire staff at the hotel, I would like to express deepest apology regarding your negative experience and thank you for your feedback. I would love to have the opportunity to make it right. Could you please email me at Lukasz.Sobczak@Hilton.com or call me at 847-427-4240 to further discuss? More 

Pacifica, California
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you need to go to Arlington Heights for any reason, I would recommend this as your first choice. It was quiet,even on the weekend. The pool is usable and the restaurant breakfast buffet is not free, but the food is edible. The staff is quiet nice and the bathroom is more than adequate.The room service (used am &pm) was... More 

Helpful?
Thank seeversmd6150
Arlington Heights, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Location is ideal and rooms and lobby are absolutely beautiful. The staff is very friendly and helpful even down to the driver for the hotel charter. The restaurant offers great food and drink options. Cant wait to come back for another business trip!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shaniece H
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Shaniece H, On behalf of our entire staff at the hotel, I wanted to personally thank you for your feedback. More 

Chicago, Illinois
Level Contributor
206 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Used this hotel and kept car there for our 4 night stay while we flew out off OHare, great transportation both in and out, with nice area for our car. Wonderful service, and were also upgraded to a room with a view. Great room and service was also special.

Helpful?
Thank rose913
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Rose913, Thank you for taking time out of your busy day to write a very positive feedback about your most recent stay at the hotel. We look forward to welcoming you back at the hotel! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Chicago – Arlington Heights is located in the heart of northwest Chicago's greater Woodfield area, an ideal location for business and leisure travelers. Our full-service hotel is a short driving distance from the attractions and businesses in downtown Chicago. We’re located off I-90 (Northwest Tollway) between O’Hare International Airport and Schaumburg, Illinois, with easy access to businesses, shopping, dining and entertainment.Begin your visit with our warm chocolate chip cookie. Continue to your guest room or suite, where you’ll find comfortable bedding, a work desk, an ergonomic chair and complimentary high-speed internet access. After a long day, burn some calories in our complimentary fitness center, or melt away stress in the indoor pool. Bring your four-legged friend with you. We’re pet friendly.Savor hearty American cuisine in a rustic and relaxed atmosphere at the Birch River Grill. Pick up a meal or snack to go at Cravings. The 24-hour marketplace offers breakfast sandwiches, yogurt, sweets and late night snacks.Plan your business, wedding or special event utilizing 8,600 sq. ft. of flexible indoor and outdoor space to accommodate events of many sizes. In addition to our 24-hour business center, A/V equipment rental, secretarial services and an experienced event planning team ensure a successful event.With hospitality as warm as the freshly baked chocolate chip cookie at welcome, the staff welcomes you to an exciting stay in Arlington Heights, Illinois.Highlights Complimentary shuttle service (subject to availability) to and from O’Hare International Airport and within five miles of the hotel Conveniently located at the intersection of I-90 and Arlington Heights Road, a short drive northwest of O'Hare Airport Complimentary high-speed internet access in every guest room Selection of smoking and non-smoking rooms, suites and accessible rooms 8,600 sq. ft. of flexible meeting space to accommodate events of all sizes ... more   less 

Additional Information about DoubleTree by Hilton Chicago - Arlington Heights

Address: 75 W Algonquin Rd, Arlington Heights, IL 60005-4413
Location: United States > Illinois > Arlington Heights
Price Range: $112 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Chicago - Arlington Heights 3*
Number of rooms: 247
Reservation Options:
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Also Known As:
Doubletree By Hilton Chicago - Arlington Heights Hotel Arlington Heights
Doubletree Arlington Heights
Doubletree Chicago Arlington Heights
Hotel Style:
#1 Green Hotel in Arlington Heights
#2 Business Hotel in Arlington Heights
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