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DoubleTree by Hilton Chicago - Arlington Heights

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DoubleTree by Hilton Chicago - Arlington Heights
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545 Reviews from our TripAdvisor Community

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Chicago, Illinois
Reviewed 1 week ago

The Double Tree is in a great location, the staff is very accommodating and welcoming. They are concerned about the quality of your stay. There is a convenient shuttle to Woodfield Mall and O'Hare Airport. Highly recommend!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank hatemarriot
DOSMLukasz, Manager at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Guest, Thank you for taking time out of your busy schedule to write a review about your most recent experience at The DoubleTree Chicago Arlington Heights. with regards, Lukasz Sobczak Director of Sales and Marketing

Wisconsin
HOTEL’S FAVORITE REVIEW
Reviewed January 15, 2017

Stayed here last night. What an awesome hotel! Greeted by a friendly staff member at the front desk. Rooms are clean, comfortable and modern. Breakfast buffet this morning was outstanding. Had drinks at the bar last night after coming from an event and sat by the fireplace. Very nice to sit with our friends and have conversation without yelling. Highly...

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Helpful?
Thank BarbinWisconsin
About Hotel's Favorite Review
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear guest, I am thrilled that you enjoyed your most recent stay at The DoubleTree Arlington Heights. Thank you for taking time to write this review. On behalf of our entire staff, I hope you will be staying with us again in a near future.

Arlington Heights
Reviewed 1 week ago

Night out on the town This hotel was OK it had a very new car smell when you walked in the door everything was very new our bathroom tile seem dirty the pool was very gross there was hair floating in the chlorine level was out of control they ever ties the hot tub on the Google search and there...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Juila M
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Julia, Thank you for taking time to write a detailed review about your most recent experience at the hotel. Please note, any concerns can be brought up to guest services and allow us the opportunity to correct them. As we value your feedback and strive for excellence, I have addressed your concerns, with appropriate department heads and requested immediate...

Prior Lake, United States
Reviewed 3 weeks ago

We had a nice stay but had two issues the came up. The pool and pool area were too cold to swim and that came from my kids age 10 and 15 so it was way too cold for the adults. We also had an old climate control unit in the room we stayed in that could not be properly...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Stephen D
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Stephen, Thank you for taking time to write your review. I will address your concerns with an appropriate department. Please know that we do our best to eliminate any concerns for our guests. I'd like to add, that you can always address your concerns with our guest services department to give us the opportunity to correct them. We hope...

Arlington Heights, United States
Reviewed 3 weeks ago

One of the best business hotels, ever. My room was amazing, with a walk-in shower, deep soaking tub and plenty of room to relax. And, the best was being greeted by friendly staff and a warm cookie. I felt like visiting royalty.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank L3136RAkareng
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Guest, Thank you for taking time to write this wonderful review about our hotel. On behalf of our entire team, we look forward to your next stay at our hotel

Atlanta, Georgia
Reviewed 4 weeks ago

This is a busy hotel, stayed here every time I'm in Arlington Heights. The beds are amazing and the rooms nicely appointed. Very quiet, helpful staff and the restaurant is quite good. I also ordered room service, great food, and delivered as promised. I have never been disappointed, and you get the warm cookie!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Coleen M
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Guest, Thank you for taking time to write a wonderful review about the hotel. On behalf of our entire staff, we look forward to welcoming you back in a near future

Arlington Heights, Illinois
Reviewed 4 weeks ago

Guest room was great. Dinner was great. Breakfast was lacking. Overpriced for sure. Pool was terribly dirty. I couldn't even swim it was so gross. Hair balls and scum floating Would probably not book here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 710jaclynw
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Valued Guest, I would like to thank you for choosing The DoubleTree Arlington heights and taking time to write your review. I have addressed the issues you mentioned in order to improve them. On behalf of our entire staff, I hope you will give the hotel another chance and stay with us in a near future.

Las Vegas, Nevada
Reviewed January 16, 2017

We had a great stay at the DoubleTree in Arlington Heights during a conference at a nearby hotel. We were welcomed by a friendly and helpful front desk staff. The room (#216-1 king) was large, clean, and comfortable. We asked for a fridge, and although we had to ask twice, one was kindly delivered to our room for use during...

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Helpful?
Thank travelteamSDF
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Guest, Thank you for taking time to write this review. As we continuously strive to improve level of service, I have addressed your concerns with appropriate department managers. I hope you will stay with us in a near future and if I can be of assistance, please don't hesitate to reach out to me directly. with regards - Lukasz...

Weehawken, New Jersey
Reviewed January 11, 2017

Close to many restaurants and supermarket/stores nearby helps especially when travelling with little child. Clean room and kind staff makes me very comfortable. Breakfast has many items, but menu is almost the same every morning may need some improvement, but overall rating is excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Metaltop
DOSMLukasz, Director of Sales at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear guest, I would like to thank you for taking time to write this review. As we continuously strive to improve, I have shared and addressed your concerns with the appropriate department manager. On behalf of our entire staff, I hope you'll be staying with us again in a near future.

Northwestern PA
Reviewed January 8, 2017

The bed was comfortable and the room clean (very tired and worn though). Shower head did not work so we couldn't shower before starting our 8 hour drive home. Bath had no heat and it was freezing cold in there. Breakfast was no warm and included in the rate I paid. Would have complained if I had paid $15 for...

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Helpful?
Thank Lovinlife1245
Miri L, on behalf of the staff at DoubleTree by Hilton Chicago - Arlington Heights, responded to this review

Dear Lovinlife1245 We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Chicago – Arlington Heights is located in the heart of northwest Chicago's greater Woodfield area, an ideal location for business and leisure travelers. Our full-service hotel is a short driving distance from the attractions and businesses in downtown Chicago. We’re located off I-90 (Northwest Tollway) between O’Hare International Airport and Schaumburg, Illinois, with easy access to businesses, shopping, dining and entertainment.Begin your visit with our warm chocolate chip cookie. Continue to your guest room or suite, where you’ll find comfortable bedding, a work desk, an ergonomic chair and complimentary high-speed internet access. After a long day, burn some calories in our complimentary fitness center, or melt away stress in the indoor pool. Bring your four-legged friend with you. We’re pet friendly.Savor hearty American cuisine in a rustic and relaxed atmosphere at the Birch River Grill. Pick up a meal or snack to go at Cravings. The 24-hour marketplace offers breakfast sandwiches, yogurt, sweets and late night snacks.Plan your business, wedding or special event utilizing 8,600 sq. ft. of flexible indoor and outdoor space to accommodate events of many sizes. In addition to our 24-hour business center, A/V equipment rental, secretarial services and an experienced event planning team ensure a successful event.With hospitality as warm as the freshly baked chocolate chip cookie at welcome, the staff welcomes you to an exciting stay in Arlington Heights, Illinois.Highlights Complimentary shuttle service (subject to availability) to and from O’Hare International Airport and within five miles of the hotel Conveniently located at the intersection of I-90 and Arlington Heights Road, a short drive northwest of O'Hare Airport Complimentary high-speed internet access in every guest room Selection of smoking and non-smoking rooms, suites and accessible rooms 8,600 sq. ft. of flexible meeting space to accommodate events of all sizes ... more   less 

Additional Information about DoubleTree by Hilton Chicago - Arlington Heights

Address: 75 West Algonquin Road, Arlington Heights, IL 60005
Location: United States > Illinois > Arlington Heights
Price Range: $111 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Chicago - Arlington Heights 3*
Number of rooms: 247
Reservation Options:
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Also Known As:
Doubletree By Hilton Chicago - Arlington Heights Hotel Arlington Heights
Doubletree Arlington Heights
Doubletree Chicago Arlington Heights
Hotel Style:
#1 Green Hotel in Arlington Heights
#2 Business Hotel in Arlington Heights
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Chicago - Arlington Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you can, splurge and get the Presidential Suite! Room is amazing.”
 of 5 bubbles BarbinWisconsin, Jan 15, 2017 | Read review
“Parking in front of hotel on weekends can be tight-Parking behind building well lit.”
 of 5 bubbles seeversmd6150, Sep 9, 2016 | Read review
“helps to be in the Hilton program, with compimentary upgrades”
 of 5 bubbles rose913, Aug 31, 2016 | Read review
“The king sized bed was very comfortable.”
 of 5 bubbles Leviite, Aug 14, 2016 | Read review
“Lower floor near an elevator...hallways are super long!!”
 of 5 bubbles Melissa2004, Aug 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question