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Courtyard Chicago Arlington Heights/South

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Courtyard Chicago Arlington Heights\/South
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178 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Orinda, California
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This little nugget is near family for us and convenient to highways for getting around. NW suburbs. Rooms are updated, staff is amazing and the price is great. We stayed on points, but paying by dollar or points they were both in the great value zone.

Helpful?
Thank CB1020
Luna Pier
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My mom and I stayed here as we began our mother/daughter weekend. We stayed in one of the King suites and it was spectacular! The staff were more than friendly and very helpful. The shuttle took us to the nearest Cooper's Hawk and picked us up as well. The food from the cafe in the lobby was fantastic as well!... More 

Helpful?
Thank morganf400
Lexington, Kentucky
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was like any other court yard but not look clean specially in the front desk area. Rooms were damped , I have stayed in both South/North Courtyards and found North courtyard better then South side. I will also say the staff was very friendly which did compensate for all the smell.

Helpful?
Thank Atif S
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Good morning Atif S Thank you for the honest feedback but most of all thank you for staying with Courtyards. xo xo! More 

Kingston, Georgia
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 27, 2016

Loved the hotel and the staff. Clean, small restaurant in house, Starbucks coffee. A little out of the city and had to take a car to the train station then train into Chicago. All doable. We were there for a wedding in the nearby vicinity so it worked great for us. They do have an indoor pool and a gym... More 

Helpful?
Thank Nancy B
Pacifica, California
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 20, 2016 via mobile

We booked this hotel at the last minute traveling for a family funeral. Our flight was delayed & we were not given a requested room upon arrival or the next day. Front desk staff was not helpful but we contacted Marriott directly. We finally connected with the operations manager who was sympathetic & effective. The front section of the hotel... More 

Helpful?
Thank seeversmd6150
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Dear seeversmd6150, I have shared your feedback with my team and they were truly concerned. As always we will learn from your response. Safe travels! More 

Brooklyn, New York
Level Contributor
125 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 739 helpful votes
2 of 5 stars Reviewed May 23, 2016

This hotel is located right off I-90 west of O'Hare airport. It took us about 20 minutes from the rental car facility at O'Hare to the hotel. The hotel room is nice. We had a suite #346 which was very quiet. Small bathroom but everything else in the room was nice and functional including a fridge. The hotel property itself... More 

Helpful?
1 Thank Brklynrider
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Dear Brklynrider, Thank you for posting your review. I completely understand your surprise with our inability to provide complimentary transportation. Our transportation is based on availability and occasionally we may be booked for an extended time which will cause inconvenience to other guest. I will also share your observation with our bar attendant. Comments like yours are greatly appreciated. You... More 

Summit Lake, Wisconsin
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 23, 2016 via mobile

Stayed a single night in this Courtyard. Surprisingly poor service (even for a Sunday night stay). One of the pillows had a dirty case on it. One towel for two people in a room. Given one room key for two people. The Bar-snack center was closed by 7PM (I guess Chicago land closes early now a days). Equivalent to a... More 

Helpful?
3 Thank Sam P
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Dear Sam P Thank you kindly for your review. Please accept my apology for cleanness issues that you found in your room. Surely it will be immediately addressed. Yes – you are correct… Sunday evening was extremely slow so we decided to close our Bistro to replace the entire ceiling in the back of the kitchen. It was simply impossible... More 

San Diego, California
Level Contributor
121 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 22, 2016

Happen to stay here twice recently The hotel was very good and the courtyard was beautiful. Very close to the highway and about 15 min to Chicago Airport. The room was spacious and the bed was comfortable. If you got a suite, the courtyard view was very good. The bistro was quite busy in the morning so the waiting time... More 

Helpful?
Thank Machilus
Virginia
Level Contributor
281 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed May 16, 2016 via mobile

Their welcome greeting was one of the most enthusiastic I've ever seen. Checking was quick and easy. The hotel entrance from the inside was quite nice with the updated lobby. From the outside parking lot your car headlights would shine directly into people's rooms. The idea of someone being able to knock on my hotel window at night is a... More 

Helpful?
1 Thank Hatzlacha
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 11, 2016

This was a good location to where I needed to be. Adequate accommodations, but I found it a bite noisy (thin walled) and the climate system very loud in the room. Limited on the channels on the TV services but overall a decent place to stay for convenience sake. Had to take a ground floor (not my 1st choice) as... More 

Helpful?
3 Thank SCJFL
Karolina S, General Manager at Courtyard Chicago Arlington Heights/South, responded to this review

Hello SCJFL, Thank you kindly for taking your time to contribute to TripAdvisor reviews! Our elevator project is all done so you can enjoy a smooth ride (It was quite a ride before!) Thank you for staying with us! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Chicago Arlington Heights/South

Address: 100 W Algonquin Rd, Arlington Heights, IL 60005-4404
Location: United States > Illinois > Arlington Heights
Price Range: $105 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Arlington Heights/South 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Courtyard Chicago Arlington Heights/South Hotel Arlington Heights
Courtyard Arlington Heights
Arlington Heights Marriott
Arlington Heights Courtyard
Hotel Style:
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
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