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Holiday Inn Express Chicago NW - Arlington Heights

Booking.com$95*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Holiday Inn Express Chicago NW - Arlington Heights
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70 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Chicago NW - Arlington Heights
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Showing 65: English reviews
New York
Reviewed June 6, 2016

We just returned home from a 3-day visit with family to celebrate our niece's graduation. We greatly appreciated the shuttles to/from the airport. The hotel was nice, with the following exceptions - housekeeping services need improvement - we asked for extra hangers - never got them; same regarding daily restocking of items like cups (both coffee & water). The rooms...

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Helpful?
Thank SuzieQ044
IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear SuzieQ044, Thank you very much for taking the time to share your recent experience with us. We are delighted to read that your overall stay was enjoyable and found our location commendable. We appreciate your comments on the aspects of the housekeeping services that need improvement and rest assured, this will be shared with management to determine the areas...

Saint Louis, Missouri
Reviewed June 4, 2016

This hotel is very close to a Japanese grocery store Mitsuwa and Woodland Mall. Their room is clean and modern. Everything is good except that they need to replace a shower curtain. It smells bed. In addition it was the first time we had an unfriendly receptionist at Holiday Inn. Noisy cause of road noise.

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Helpful?
Thank Vincent H
Eleva
Reviewed June 3, 2016

This hotel is very clean, and the staff was helpful. I was concerned that there would be noise from the adjacent busy road during the night, but it was very quiet and we slept comfortably. The breakfast that was included with our stay was exceptional! There was a wide variety of food to choose from.

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Helpful?
1Thank Melissa G
San Diego, California
Reviewed May 22, 2016

The location was good, next to the high way. Also there is a Japanese restaurant nearby and a Dokin Donuts. HIX means you have a free breakfast and surprisingly they offer Japanese miso soup. The room was OK but it was very noisy if your room is aside the street. parking spaces are plenty. The staff was quite helpful.

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Helpful?
Thank Machilus
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Machilus! Glad to hear our close proximity to Mitsuwa Marketplace and the highway made our hotel a great selection for your visit to Northwest Chicago! Our staff sends our gratitude for the kind feedback and appreciate you noticing that we put our guests first! We certainly hope you'll come back to visit us soon! Warm Regards, Jason Hayes General...

Dassel, MN
Reviewed May 22, 2016 via mobile

This is a very clean, well-run, seemingly newly renovated hotel. Beds and linens were very comfortable, staff were helpful, and that Express breakfast is always great. The hotel itself is very quiet, but it is close to a highway, and there is a lot of road noise. The second night, we had our blower fan on all night, and that...

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Helpful?
Thank moxiesmom_9
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello Moxiesmom_9! Thanks so much for the great review of our hotel! We appreciate all the kind feedback and praise for our staff and facility! We're certainly happy to hear you'll choose us again. At check in, we'd be happy to help you find the best room to get the best quality of sleep as well. We appreciate your business,...

Harrisburg, Pennsylvania
Reviewed May 17, 2016 via mobile

The room was very clean, and everything appeared to be brand new. The bed & pillows were super comfy. Wifi was strong. Free breakfast was good, and a nice bonus to such a great room. Highly recommend!! I would definitely stay here when passing through the Chicago area again.

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Helpful?
Thank missrachelj
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Wow Missrachelj! Thank you! Thank you for the great review... Thank you for your loyalty... And especially, thank you for choosing us! We're so happy you loved our hotel. Our staff takes pride in providing excellent service and impeccably clean guest rooms. We're thrilled we met those expectations! We're looking forward to welcoming you back soon! Sincerely, Jason Hayes General...

Milwaukee
Reviewed May 11, 2016 via mobile

The room was fine about what I expected from a Holiday Inn. Until the water started coming through the ceiling in the bathroom because a couple up above me was taking an extended shower with the shower curtain outside the tub. The front desk came with a big bucket and we kept the water contained in the bathroom. They gave...

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Helpful?
Thank jrmigs
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear Jrmigs - First, please allow me to thank you for providing details about your experience with us. Without guests like you, we wouldn't be able to make adjustments and make it right for our guests. It's extremely important for our hotel to receive feedback (including critiques). It only allows us to improve! I must say I'm terribly embarrassed of...

Canton, Michigan
Reviewed May 2, 2016

The Hotel was newly renovated. The rooms were clean and the service was great. The front counter staff were friendly and attentive. I am not sure why the review has to be 200 minimum. Sometime good is less.

Review collected in partnership with this hotel
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Helpful?
Thank abeard2016
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello abeard2016! Thanks for the great review! We really appreciate your kind feedback about our new hotel and the excellent service. Your loyalty is important to us, so we hope we will have the opportunity to welcome you back soon. Warm Regards, Jason Hayes General Manager

DUBUQUE
Reviewed April 20, 2016

I always stay in the Holiday Inn Express, when I travel. I have not had a bad experience at any of your hotels. Great service and great food, and clean places. Close to the area that I travel to. And great prices.

Review collected in partnership with this hotel
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Helpful?
Thank 4224Basketball
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hi Sharon! Wow! We're so thankful for you leaving such outstanding feedback about your experience at our hotel! We love that your stay was excellent, and that we could host one of our most loyal Holiday Inn Express guests! We certainly hope you'll return to our hotel the next time you're in the area. Thank you again for your loyalty!...

Gurnee, Illinois
Reviewed April 2, 2016 via mobile

We were in town house hunting as we are moving back to Chicago. This was our home for 7 nights as we looked at real estate. The rooms were nice and more importantly clean. Hotel was very well maintained. Decent free breakfast, friendly staff, but wifi was a little spotty. I would absolutely stay here again if I ever needed...

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Helpful?
Thank Michael G
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Michael! Thank you so much for taking the time to leave such wonderful feedback about our hotel. We're happy we could provide you with "home-away-from-home" accommodations while searching for your townhouse in Chicagoland! We appreciate your comments and especially want to thank you for choosing us! We look forward to welcoming you back again in the future, and wish...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
You'll be blown away by the "Windy City" when you stay at the Holiday Inn Express(R) Chicago - Arlington Heights hotel, where you can have your cake and eat it, too. When business calls, the hotel's guests are near Chicago O'Hare International Airport (ORD) and just a short train ride from Chicago itself, but at night, they can retire to our hotel's quiet environment in Arlington Heights, IL. Business travelers don't always have to commute to Chicago. The offices of UOP/Honeywell, the OSHA Training Institute, ADP, Robert Bosch and Intertek offices are all located just minutes from the hotel. The hotel's location near Chicago O'Hare International Airport also helps us provide free shuttle service to the airport from 07:00 to 22:30 and nearby areas. Attractions around the hotel's area in Arlington Heights, IL abound. The Metropolis Performing Arts Centre hosts musical and theatrical performances throughout the year, and the Arlington Park race track is a popular horse racing venue. The nearby Mitsuwa Marketplace (just down the street) draws in those who are looking for authentic Asian groceries and delicacies, as well. Whatever the reason for your visit, you can rest assured that you'll enjoy a quality stay. Free Wi-Fi access helps you stay connected, while a free hot breakfast gets your day off on the right foot. All rooms feature brand new amenities such as 42" Flat Screen TVs with HD Programming, Minifridge, Microwave, and Keurig Coffee machines. Make your reservation today to enjoy our new Northwest Chicago - Arlington hotel! ... more   less 

Additional Information about Holiday Inn Express Chicago NW - Arlington Heights

Address: 2111 S Arlington Heights Rd, Arlington Heights, IL 60005-4105 (Formerly Jameson Suites of Arlington Heights)
Location: United States > Illinois > Arlington Heights
Price Range: $94 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago NW - Arlington Heights 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Jameson Hotel Arlington Heights
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Chicago NW - Arlington Heights staff and other travelers.
1 question
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Winthrop, IA

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Questions? Get answers from Holiday Inn Express Chicago NW - Arlington Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room away from Arlington Heights road as it can be a little noisy.”
MSP-Mike, Dec 7, 2016 | Read review
“rooms on higher floors are more quiet.”
goldengirl1019, Oct 2, 2016 | Read review
“Get a corner room away from elevators”
MangoLove, Aug 29, 2016 | Read review
“Haven't found a floor or a side of the hotel that is better than the another. Any room should do.”
  • How much light comes in to the room in the Morning.
  • Room door and entryway
  • View to the north from the hotel
  • Bed
  • Chair and table
  • TV and coffee maker
  • Vanity and Toilet
  • Vanity and Shower
Sid_and_Roxy, Jul 11, 2016 | Read review
“The king suite is tough to beat ..... plenty of room”
318MikeH, Jun 15, 2016 | Read review
5 of 5
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