We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Holiday Inn Express Chicago NW - Arlington Heights

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Chicago NW - Arlington Heights
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 59: English reviews
Port-au-Prince, Haiti
Reviewed 1 week ago via mobile

I would not want to stay in this room for an extended period of time, but we were there only one night and it was more than adequate. The bed was comfortable, there was enough kitchen supplies that we were able to heat up some leftovers we had purchased at a restaurant, and the sofa and television were pleasant.

 Report
Helpful?
1Thank James G
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello James! We appreciate the feedback! We're always accepting comments from our guests, whether positive or negative, so we can consistently improve. We want to thank you for choosing us. Please don't hesitate to reach out to any of our staff members during your next visit so we can work to ensure a 5-star experience. Sincerely, Jason Hayes General Manager

Reviewed 4 weeks ago via mobile

We stayed the night of the fourth of July. Thought we would be able to see the fireworks but forgot in Illinois it's illegal. The room was clean and comfy. We did use the laundry facilities near the elevator. Washer and dryer worked fine. There was breakfast but we didn't eat downstairs. Just a nice quite stay.

 Report
Helpful?
Thank Majestic_sarai
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Majestic_sarai - While we wish your trip could have included a fireworks display; however we are happy to hear the accommodations provided met your expectations! We appreciate the feedback about your stay and welcome you to stay with us again in the future. Sincerely, Jason Hayes General Manager

Plymouth, Indiana
Reviewed October 13, 2016

As soon as you walk through the front door, you can tell this is not your typical HI Express. The common areas, such as the elevators and breakfast area, have a certain worn - even shabby - appreance. Quite honestly, I sort of cringed, but when I made it to my room, it was better than first impressions would have...

 Report
Helpful?
Thank HoosierFamily1996
IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear HoosierFamily1996, Thank you so much for your review of our hotel. We would like to apologize you were not satisfied with the condition of our hotel and any shortfalls you have noticed. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason, the comments are...

MD
Reviewed October 2, 2016

This hotel is centrally located to the airport, businesses in Arlington Heights and provides a shuttle to Woodfield Mall. The daily breakfast bar is plentiful with some hot choices (scrambled eggs, bacon, sausage,and sausage gravy). The room is equipped with a microwave and small refrigerator. There are several pillow choices (soft, firm, etc) and the bed is very comfortable.

 Report
Helpful?
Thank goldengirl1019
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello Goldengirl1019! Thank you for taking the time to review our hotel. We're very pleased to hear you enjoyed the accommodations and amenities in your room. We appreciate your business and look forward to seeing you again soon! Best regards, Jason Hayes General Manager

Reviewed September 18, 2016 via mobile

Stayed one night before attending a course nearby. Common areas were clean and inviting, hotel staff were friendly. Our room was large and very clean, king bed was very comfortable with wonderful pillows. Sheets were soft and smelled very clean. Bathroom was very small but clean. Wonderful night's sleep. Picked up quick breakfast before leaving for our course, wish we...

 Report
Helpful?
Thank Jennifer F
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hi Jennifer! We appreciate you leaving such a great review of the hotel! We certainly welcome feedback from all guests, but especially want to thank you for the great comments about our property and its features. Hopefully we have the opportunity to welcome you back soon. Best regards, Jason Hayes General Manager

Reviewed September 13, 2016 via mobile

We stayed one night here and were impressed with how clean everything was. All of the staff were friendly, accommodating and helpful. The beds were very comfortable and the large flat screen tv in our room was great!

 Report
Helpful?
Thank Allison B
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello Allison! Thanks for the great review! We're happy you were impressed with the hotel and the service provided by our staff. We're in the hospitality business, so this is what it's all about! Looking forward to seeing you again soon. Sincerely, Jason Hayes General Manager

Houston, Texas
Reviewed September 13, 2016

This was our first time staying at this property, but will definitely not be our last. From the moment we walked in and was greeted at check-in we were given the royal treatment similar to a 5 star resort property. The staff couldn't have been more professional, friendly and efficient. Once we arrived in our room we found it to...

 Report
Helpful?
Thank 63Lincoln
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings 63Lincoln - Wow! Thank you so much for the great review! We couldn't be happier to hear you had a wonderful stay with us. It's our expectation that every guest enjoys their stay... It's our Hospitality Promise! We sincerely appreciate your kind words and are looking forward to welcoming you back to your former home again soon... even if...

Reviewed August 30, 2016 via mobile

My title says it all. Rooms are normal and have fridge and microwave. Elevator is slow and rickety. Tried to get laundry done but it was ignored by hotel staff, then they charge $1 for detergent pods. Internet speed is only 3 mbps, which is too slow for streaming. I'd look around for a better place next time.

 Report
Helpful?
Thank Thomas P
IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear Thomas P, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that our breakfast options were at par with your expectations and I am sorry if your stay was negatively affected by our internet connection. Your review is vital for improving the service and quality...

Cebu City, Philippines
Reviewed August 29, 2016

We are members of the IHG Rewards Club, so we got there and the staff was very friendly and knowledgeable. They were able to give us an upgraded room, which is always nice. It is clean and modern, and the room was very nice. It is in a good location.

 Report
Helpful?
Thank MangoLove
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings MangoLove - Thanks for taking the time to review our hotel! I'm so happy to hear that you enjoyed your stay. Our staff wishes to extend a special thank you for the shout out on their great service. The team works hard to make sure you have a pleasant visit, and I'm happy to hear we achieved our goal....

Reviewed August 18, 2016 via mobile

The staff was very friendly and helpful in getting us a cab. Super nice about giving extra toiletries too. Very clean and a great location. Easy to find. Very convenient and comfortable. Good food for breakfast too. Cut doesn't get much better than this!

 Report
Helpful?
Thank Alaina B
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Alaina - Wow! Thanks for the great review! We're so pleased to hear you enjoyed our hotel and were welcomed with excellent service. When traveling back to the Greater Chicagoland area, we certainly hope you'll choose us again. Warm Regards, Jason Hayes General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (32)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (13)
Viewed
Dining (5)
Viewed
View from Room (2)
Viewed
Bathroom (8)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (68)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (1)
Viewed
Room/Suite (17)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (12)
Viewed
View from Room (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Arlington Heights
0.1 mi away
Wingate by Wyndham Arlington Heights
Wingate by Wyndham Arlington Hei...
#2 of 10 in Arlington Heights
368 reviews
0.3 mi away
DoubleTree by Hilton Chicago - Arlington Heights
DoubleTree by Hilton Chicago - A...
#1 of 10 in Arlington Heights
527 reviews
0.1 mi away
Comfort Inn
Comfort Inn
#8 of 10 in Arlington Heights
69 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Courtyard Chicago Arlington Heights/South
Courtyard Chicago Arlington Heig...
#4 of 10 in Arlington Heights
191 reviews
0.1 mi away
Red Roof Inn Chicago - O'Hare Airport
Red Roof Inn Chicago - O'Hare Ai...
#5 of 10 in Arlington Heights
320 reviews
0.8 mi away
Sheraton Suites Chicago Elk Grove
Sheraton Suites Chicago Elk Grov...
#5 of 14 in Elk Grove Village
92 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
You'll be blown away by the "Windy City" when you stay at the Holiday Inn Express(R) Chicago - Arlington Heights hotel, where you can have your cake and eat it, too. When business calls, the hotel's guests are near Chicago O'Hare International Airport (ORD) and just a short train ride from Chicago itself, but at night, they can retire to our hotel's quiet environment in Arlington Heights, IL. Business travelers don't always have to commute to Chicago. The offices of UOP/Honeywell, the OSHA Training Institute, ADP, Robert Bosch and Intertek offices are all located just minutes from the hotel. The hotel's location near Chicago O'Hare International Airport also helps us provide free shuttle service to the airport from 07:00 to 22:30 and nearby areas. Attractions around the hotel's area in Arlington Heights, IL abound. The Metropolis Performing Arts Centre hosts musical and theatrical performances throughout the year, and the Arlington Park race track is a popular horse racing venue. The nearby Mitsuwa Marketplace (just down the street) draws in those who are looking for authentic Asian groceries and delicacies, as well. Whatever the reason for your visit, you can rest assured that you'll enjoy a quality stay. Free Wi-Fi access helps you stay connected, while a free hot breakfast gets your day off on the right foot. All rooms feature brand new amenities such as 42" Flat Screen TVs with HD Programming, Minifridge, Microwave, and Keurig Coffee machines. Make your reservation today to enjoy our new Northwest Chicago - Arlington hotel! ... more   less 

Additional Information about Holiday Inn Express Chicago NW - Arlington Heights

Address: 2111 S Arlington Heights Rd, Arlington Heights, IL 60005-4105 (Formerly Jameson Suites of Arlington Heights)
Location: United States > Illinois > Arlington Heights
Price Range: $89 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chicago NW - Arlington Heights 3*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, IHG and Odigeo so you can book your Holiday Inn Express Chicago NW - Arlington Heights reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Jameson Hotel Arlington Heights
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Chicago NW - Arlington Heights staff and other travelers.
1 question
Ask a question
Winthrop, IA

See all questions (1)

Questions? Get answers from Holiday Inn Express Chicago NW - Arlington Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms on higher floors are more quiet.”
 of 5 bubbles goldengirl1019, Oct 2, 2016 | Read review
“Get a corner room away from elevators”
 of 5 bubbles MangoLove, Aug 29, 2016 | Read review
“Haven't found a floor or a side of the hotel that is better than the another. Any room should do.”
  • How much light comes in to the room in the Morning.
  • Room door and entryway
  • View to the north from the hotel
  • Bed
  • Chair and table
  • TV and coffee maker
  • Vanity and Toilet
  • Vanity and Shower
 of 5 bubbles Sid_and_Roxy, Jul 11, 2016 | Read review
“Huge rooms, very clean, gorgeous bathrooms, AWESOME BREAKFAST”
 of 5 bubbles frequestcustomer, Jul 4, 2016 | Read review
“The king suite is tough to beat ..... plenty of room”
 of 5 bubbles 318MikeH, Jun 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay