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Holiday Inn Express Chicago NW - Arlington Heights

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Holiday Inn Express Chicago NW - Arlington Heights
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49 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Chicago, Illinois
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

I stayed here to avoid a painful commute during a workshop this week, so I wasn't looking for much - a clean room for sleep and a shower. Well, the room was clean and it served it's function, but there were some frustrating misses on service. At 4am on the third night I woke to loud scraping noises outside. It... More 

Helpful?
Thank Mark M
Iowa City, Iowa
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We met old friends here for a weekend visit in Chicago. We reserved rooms together, and got an unbelievable deal on the room. Staff was willing to accommodate our request to have rooms next to one another, and they were uniformly friendly, professional, and welcoming. On the first night, when I accidentally spilled red wine on white bedding, they were... More 

Helpful?
Thank Lynn E
Winona, Minnesota
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights and found the hotel very nice overall. The service and staff are great. The rooms and the grounds all look fresh and recently updated. The only negatives we have with our stay are related, road noise and location. The hotel is located off a busy thoroughfare which is relatively close to I-90 and the... More 

Helpful?
Thank Sid_and_Roxy
Toronto, Canada
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here recently. We had excellent rooms and got a real bargain thru Priceline. Everything including excellent breakfast great. ROoms very good and clean they accommodated us with one wheelchair room as only one available and my husband injured himself on trip

Helpful?
Thank jakobm680
Saint Louis, Missouri
Level Contributor
100 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our experience at this hotel was 100% positive. The desk clerk who checked us in was very friendly and pleasant. Our room was very large and made a good impression: very clean looking. There were two queen beds. There was also a refrigerator and a flat screen TV. Wifi was free and fast. Everything was in working order. The bathroom... More 

Helpful?
Thank NearlyRetired68
Arlington Heights, Illinois
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is hands-down the best of "middle-class"! The rooms are HUGE, the beds are extremely comfortable, and each room comes standard with a mini-fridge and microwave. Our room had a dining table, and the bathroom was gorgeous! Everything was updated and very clean; NO issues with bugs, pet dander, or the smell of smoke. Get me started on their... More 

Helpful?
Thank frequestcustomer
Marshalltown, Iowa
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 23, 2016

The price is pretty good, until (to my surprise) we checked in to find out that a SUITE, as defined at Holiday Inn Express, is 2 queen beds with a small refrigerator and very small microwave. IF I had known this, I would have booked 2 ROOMS. In fact, the room is big enough to house an inflatable bed that... More 

Helpful?
Thank Mom_in_Iowa_11
IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear Mom_in_Iowa_11, Thank you so much for your review of our hotel. We are pleased to know you liked the cleanliness of your room. However, we are sorry to hear you were not well satisfied with your accommodations and also the service you received from our staff. We take our guest comments very seriously and always strive to provide comfortable... More 

Tooele
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2016

We had made arrangements to stay in a town home in the area for about a week, but those plans fell through last minute. It was a holiday weekend and most places in the area were already fully booked but the staff here were able to find a room for us; they were extremely nice and very helpful.

Helpful?
Thank matthewshannon85
Dallas, Texas
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 15, 2016

I am a Holiday Inn Rewards member so I have stayed at quite a few. This hotel is one of the best. The staff is helpful, knowledgeable and extremely friendly. I needed a late check out on my final day and it caused no waves .... just a smile and "we can handle that". The breakfast is better than average... More 

Helpful?
1 Thank Mike H
New York
Level Contributor
212 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed June 6, 2016

We just returned home from a 3-day visit with family to celebrate our niece's graduation. We greatly appreciated the shuttles to/from the airport. The hotel was nice, with the following exceptions - housekeeping services need improvement - we asked for extra hangers - never got them; same regarding daily restocking of items like cups (both coffee & water). The rooms... More 

Helpful?
Thank SuzieQ044
IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear SuzieQ044, Thank you very much for taking the time to share your recent experience with us. We are delighted to read that your overall stay was enjoyable and found our location commendable. We appreciate your comments on the aspects of the housekeeping services that need improvement and rest assured, this will be shared with management to determine the areas... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
You'll be blown away by the "Windy City" when you stay at the Holiday Inn Express(R) Chicago - Arlington Heights hotel, where you can have your cake and eat it, too. When business calls, the hotel's guests are near Chicago O'Hare International Airport (ORD) and just a short train ride from Chicago itself, but at night, they can retire to our hotel's quiet environment in Arlington Heights, IL. Business travelers don't always have to commute to Chicago. The offices of UOP/Honeywell, the OSHA Training Institute, ADP, Robert Bosch and Intertek offices are all located just minutes from the hotel. The hotel's location near Chicago O'Hare International Airport also helps us provide free shuttle service to the airport from 07:00 to 22:30 and nearby areas. Attractions around the hotel's area in Arlington Heights, IL abound. The Metropolis Performing Arts Centre hosts musical and theatrical performances throughout the year, and the Arlington Park race track is a popular horse racing venue. The nearby Mitsuwa Marketplace (just down the street) draws in those who are looking for authentic Asian groceries and delicacies, as well. Whatever the reason for your visit, you can rest assured that you'll enjoy a quality stay. Free Wi-Fi access helps you stay connected, while a free hot breakfast gets your day off on the right foot. All rooms feature brand new amenities such as 42" Flat Screen TVs with HD Programming, Minifridge, Microwave, and Keurig Coffee machines. Make your reservation today to enjoy our new Northwest Chicago - Arlington hotel! ... more   less 

Additional Information about Holiday Inn Express Chicago NW - Arlington Heights

Address: 2111 S Arlington Heights Rd, Arlington Heights, IL 60005-4105 (Formerly Jameson Suites of Arlington Heights)
Location: United States > Illinois > Arlington Heights
Price Range: $100 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Chicago NW - Arlington Heights 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Jameson Hotel Arlington Heights
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