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I chose this hotel for three reasons - it came up in an internet search of O’Hare airport hotels, it had a shuttle, and included breakfast.
We stood at the waiting point for 15 minutes, watching other HI shuttles come and go. I called the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington HeightsResponded 1 week ago
Thanks for choosing Holiday Inn Express Chicago NW - Arlington Heights for your lodging needs and for leaving us feedback.
It's unfortunate that you were not completely satisfied because of our breakfast and shuttle service. Also, I understand that our value for pricing...More
This is our 2nd time staying here and we weren't disappointed. Great rooms, tv, wifi, and breakfast. Very friendly desk staff. We'll stay here again when visiting family in the area. Good location to I-90.
Response from Joyce M, Director of Sales at Holiday Inn Express Chicago NW - Arlington HeightsResponded November 15, 2017
We're glad to hear that you have been a loyal guest and continue to return! It's always nice to hear from our valued guests especially that you found our front desk team friendly!
We look forward to your return!
This is the second time I have stayed here and I will be back. They made sure I was in a room near my son's college bowling team. Even working it out for me to have a two bed room instead of the king I...More
Clean and affordable property. Friendfly front desk personnel. Good location (close to O'hare airport). I also like the fact of free parking, breakfast that is included in price and microwave in our room.
Thank Liliya C
Response from Joyce M, Director of Sales at Holiday Inn Express Chicago NW - Arlington HeightsResponded February 19, 2018
I'm glad to hear you found the free parking, breakfast, and microwave a big plus during your stay with us!
We hope that you'll keep us in mind the next time you return to the area again!
The location of this hotel is very convenient to the airport, L.L. Bean and REI. We were here on a weekend for a Memorial Service and picked the location because it was close to the church. However, we were able to include visits to both...More
That's wonderful to hear you will be staying with us in April. WOW! Rome?! How exciting! Hope you have a wonderful time there. We look forward to your visit with us and thanks again for choosing us for your lodging needs.