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Hilton Garden Inn Addison

403 reviews
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Traveler (10)
Room & Suite (11)
Pool & Beach (5)
Overview
  • Excellent59%
  • Very good25%
  • Average10%
  • Poor2%
  • Terrible4%
Travelers talk about
“great hotel”(26 reviews)
“hotel bar”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Addison
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (403)Write a Review
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All reviewsgreat hotelhotel barmade to order breakfastroom was cleanpool and hot tubwedding weekendthe hotel staffshuttle servicewould stay here againthe staff was greatfront desk staffbreakfast staffgreat experiencehilton gardenbusiness tripnice roomsup to date
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81 - 85 of 400 reviews
Reviewed December 5, 2016

I stayed here for a wedding in a block of rooms. It was really nice since the wedding had the entire 6th floor. The staff was very kind and friendly and the hotel rooms were very clean. The refrigerator, microwave, coffee maker, ironing board and...More

Review collected in partnership with Hilton Garden Inn
Thank Allyson N R
Response from Joanna B, Front Office Manager at Hilton Garden Inn AddisonResponded December 7, 2016

Dear Allyson N R, I would like to extend my sincerest thanks for sharing your recent experience with us on TripAdvisor. I am so glad to hear that everything was to your satisfaction. It is our goal to make sure all of our guests have...More

Reviewed December 2, 2016

Horrible service. Tried to cancel due to car breaking down and they wouldn't let us. The heat wouldn't work. They said it was fixed but it wasn't. This was the WORST BED EVER made. Do not stay here. You will regret it.More

Review collected in partnership with Hilton Garden Inn
Thank Scott L
Response from Joanna B, Front Office Manager at Hilton Garden Inn AddisonResponded December 7, 2016

Dear Scott L, Thank you for taking your time to review our hotel on TripAdvisor. I would like to apologize for the inconvenience you have experienced with your car breaking down; unfortunately, there are strict guidelines that the hotel has to follow in regards to...More

Reviewed November 18, 2016 via mobile

I've stayed here several times and the hotel is very consistent. Quality service from the staff, clean rooms and good food. Breakfast is your standard HGI fare and is very good. I had dinner in the restaurant Monday night and the food was good as...More

Thank Roger K
Response from Joanna B, Front Office Manager at Hilton Garden Inn AddisonResponded December 7, 2016

Dear Roger K, I would like to thank you for taking your time to review our hotel on TripAdvisor. I am so glad to hear that you had a very rewarding stay with us overall! I do apologize that the Fitness Center did not meet...More

Reviewed November 14, 2016

I stayed here at the Hilton Garden Inn in Addison, IL for work at client recommendation as I'd never been to this city before. I found the property to be tyipcal for a HGI and nothing remarkable (either positive or negative) - would stay here...More

Thank marymcd
Response from Joanna B, Front Office Manager at Hilton Garden Inn AddisonResponded December 7, 2016

Dear marymcd, Thank you so much for reviewing our hotel on TripAdvisor. I am glad that we were able to provide you with the service and accommodations that the Hilton Garden Inn brand is known for! If there is ever anything that we can do...More

Reviewed November 13, 2016

Service is up to the name, the accommodations, not so much. Poor mattress quality, and there really isn't much of a bar on site. The restaurant is good for not ahving to leave your room for decent quality.

Review collected in partnership with Hilton Garden Inn
Thank Gareth T
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Concierge
Room amenities
Microwave
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
$109 - $165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$109 - $165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (10)
Room & Suite (11)
Pool & Beach (5)
Dining (2)
Business Center & Event Rooms (1)
Questions & Answers
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Rosalie K K
September 30, 2015|
Answer
Response from Joanna B | Property representative |
Hello Mr. and Mrs. Karjala, I would like to thank you for visiting the TripAdvisor website. Also, would like to thank you for choosing our hotel for your traveling needs. I have confirmed your reservation and I have you... More
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Votes
Rosalie K K
September 30, 2015|
Answer
Response from Joanna B | Property representative |
Thank you for your inquiry regarding transportation from Hilton Garden Inn Addison, IL to Chicago. The best way to get to Chicago is to take hotel shuttle from the hotel to our local Metro station Medinah ( complimentary)and... More
0
Votes
Room Tips
"Rooms facing the front of the hotel have a nice view of the Medina Shriners facility and it is a well groomed..."
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"Rooms not facing the interstate will be quieter, request a room not on the interstate side."
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"Skip it. Better options at better prices. Common sense is worth another $100 to me."
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"As for a room opposite the highway or you will hear traffic all night long"
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