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Hilton Garden Inn Addison

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551 North Swift Road, Addison, IL 60101
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1 room 1 adult
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Hilton Garden Inn Addison
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235 Reviews from our TripAdvisor Community

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chicago
1 review
5 of 5 stars Reviewed 2 days ago NEW

very clean, location perfect, rooms comfortable and had everything we needed. Shuttle service was perfect. Breakfast was good and prompt. Check in and check out was easy and fast. Was very accommodating to have all of us from wedding staying on the same floor. Very well organized.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank seaside08
Louisville KY, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for business over a four month period. This is a great place to stay; staff is very helpful and professional. The location is very good; close to nearby malls and interstate for trips into the city and O'Hare.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carmine G
Jacksonville, IL, United States
2 reviews
5 of 5 stars Reviewed December 9, 2015

This was the third time I have stayed at this facility. There have been no problems. The breakfast is great. the staff is very courteous. I believe they try not to enter the elevator with guests, but if they do they will not select a floor until the guest departs. Strictly my impression.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Merle F
BEN F, Manager at Hilton Garden Inn Addison, responded to this review

Thank you for taking time to post your lovely review about our hotel. We are glad to see you enjoyed your stay with us. Thank you for posting positive comments about our hotel. We do our best to satisfy our guests and it is even better if we exceed their expectations. We value you as our loyal guest and we... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 22, 2015

Fantastic experience. I would stay here again in a heartbeat. The room was clean and the building seems new. Staff members were extremely professional and friendly. Overall atmosphere was warm and welcoming.

Helpful?
2 Thank Liz B
BEN F, Manager at Hilton Garden Inn Addison, responded to this review

Thank you for visiting the TripAdvisor website and sharing your positive comments with us. We value you as our loyal guest and look forward to serving your lodging needs again in the near future. Thank you, More 

Chicago, United States
1 review
5 of 5 stars Reviewed November 13, 2015

Excellent Hotel.Highly recommended.Perfect Experience.Best breakfast I ever had.Worth any penny.Plenty of packing space. Close to shopping,food and dry cleaning.All you need is close. Good both for business and leisure.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Albert S
BEN F, Manager at Hilton Garden Inn Addison, responded to this review

Thank you for taking time to post your lovely review about our hotel. We are glad to see you enjoyed your stay with us. Thank you for posting positive comments about our staff, we are very lucky to have such fantastic staff members and it’s always nice to acknowledge their attentiveness to the guests. We hope to see you back... More 

Flower Mound, United States
1 review
4 of 5 stars Reviewed November 6, 2015

Attended business meeting at facility located adjacent to hotel. Since there were quite a few people attending, the hotel provided breakfast vouchers. Not only was the food good, the staff was great, and enable a good setting for discussions with meeting participants on more of a personal level. Very good Wi-Fi connection in rooms.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steven B
BEN F, Manager at Hilton Garden Inn Addison, responded to this review

Thank you very much for taking the time to send valuable comments about your stay at our hotel. We are delighted to hear that you appreciated our hotel, especially for mentioning our delicious breakfast buffet and our friendly staff. Hoping to welcome you back soon again. Best regards More 

Lehigh Acres, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 26, 2015

One of the best things about HGIs is their consistency. Rooms are nice, lobby is nice, people are friendly, breakfast is good and servers are very nice. I do wish they would sync their breakfast ordering procedures. One place you place an order at the window and a server searches for you; the next a server takes your order and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank R C
Dan A, Front Office Manager at Hilton Garden Inn Addison, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review. We value your business, loyalty and feedback. We are very happy to hear that you found your room comfortable and that you enjoyed your stay. Thank you for taking the time to compliment our staff, we take pride in providing stellar service. With regards to the breakfast... More 

Franklin, Tennessee
Level Contributor
1,547 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 572 helpful votes
3 of 5 stars Reviewed October 21, 2015

Hotel is your typical Hilton Garden Inn.. Good service and standard rooms. The one thing that was surprising to me was the cheapness of the mgt here. I travel a lot as a diamond member and sometimes I forget toothbrush or shaving cream. I happen to need some essentials which is ALWAYS provided with a smile and even given at... More 

Helpful?
Thank Anthony C
Dan A, Front Office Manager at Hilton Garden Inn Addison, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review. As a diamond member, we truly appreciate your business and loyalty. We are happy to hear that you had great service and that you enjoyed your room. At Hilton Garden Inn, we do offer a pantry full of sundries, snacks and toiletries that you may need while... More 

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed October 20, 2015

I thought for this hotel being out a ways from downtown Chicago that the cost was a little high. Breakfast was not included however many of the features included were like a continental breakfast. Cost per person for breakfast at $11 was high.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank paulad838
Dan A, Front Office Manager at Hilton Garden Inn Addison, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your experience. At Hilton Garden Inn, we offer each of ours guests the opportunity to purchase a cooked to order breakfast, offering items such as pancakes, French toast, waffles and omelets with twelve different options just to name a few. Make sure you check out our bed n breakfast... More 

Milwaukie, Oregon
1 review
5 of 5 stars Reviewed October 16, 2015 via mobile

Received excellent service. Very clean. The Front Desk Manager was friendly and smiled. Very professional. I would stay here again. Dining room needs to stay open longer. Cookies are sometimes available and sometimes not. Clean linens daily.

Helpful?
Thank Linda B
Dan A, Front Office Manager at Hilton Garden Inn Addison, responded to this review

Dear Pacific Northwest Traveler, Thank you for taking a moment to share your experience. I am happy to hear that you found our staff friendly. I do apologize about being low on cookies in the evening, we will endeavor to pay more attention to refreshing the evening cookies. We look forward to welcoming you back to our hotel in the... More 

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