We love our suite overlooking the ocean. Everything you you need if you want to cook. We love the resort. It is so beautiful! Every member of the staff we encountered has been very friendly. We're already looking into staying again.
First of all, the service is great; everyone was so friendly. We went to Ka'anapali Beach Club during COVID. They had sanitization devices everywhere. Clear social distancing and people and employees were wearing masks intelligently, not in the "virtue-signaling" unscientific way other places adopted. We had previously been at a place two hotels down the beach where they harassed people on the grounds outside about wearing a mask even when jogging by themselves, and a mom 30 feet away from any human and her tiny toddler. Told the mom that she would be kicked out unless she put a mask on her toddler and herself, even when walking 30 feet away from anyone. No one harassed anyone at the Ka'anapali and everyone was following the rules seamlessly. Everyone was so genuine and you could feel the warmth. It was like they really wanted their guests to have a relaxing and enjoyable time. We had just been at a place where they treated the guests like inmates and used the excuse of COVID for everything they messed up on, so the Ka'anapali Beach Club was a refreshing change and a positive experience. It was nice to have truly kind people around. The pool was gorgeous, kept regular/full hours and the slide was open. They had an attendant at the slide but he never bothered the kids, just kept a lookout for safety and social distancing. Like all the employees, he just smiled and waved them on unless they got within 6 feet. He would gently remind them if they got to close and the kids responded to his respectful request by respectfully keeping distance. What I liked was the tone set. It was cheerful and liberating while keeping to safe state guidelines. Also, the slide was a nice touch, which was open until late. Staff and guests were enjoying themselves. People walking by themselves without a mask would put one on if they got within 10 feet or more of someone. Ka'anapali Beach Club keeps it safe and clean for guests without ruining their guest's vacation time. The lunch bar by the pool has some good eats. A little pricey for what you get, but tasty, plus the smoothies were not too sweet. It was also nice to be able to take the food poolside. The room was so quiet! With the doors of our balcony open you could hear the sound of the waves and occasional laughter or talk from the grounds. It was very relaxing and pleasant. Overall, it was the genuine, gentle, unforced kindness from the staff that was the most impressive. It is the hospitality business they are in and they haven't forgotten that even though there is COVID and other diseases out there. Some people like us save up for years for something like this, and the staff at Ka'anapali Beach seem to realize this and make it as wonderful as they can.…
Purchased are points in 2017 from kawika souza and have been using it ever since. We had to cancel a reservation in maui and Waikiki over covid but coming back in November. Its been fun having points and bigger rooms instead of hotel rooms. We mainly been blowing points on shorter stays and exchanging points with interval. We went to Gold last year and been using points more this year then ever. Canʻt wait to be back in Hawaii. Absolutely enjoyed are ownership.
We are platinum owners now and have enjoyed our points since we've bought here from our sales person kawika souza. We have gifted our points to our very close friends. They enjoyed the ocean front unit and the beach path on Kaanapali beach. The beach front was a little eroded during there vacation. They avoided the timeshare sales because they weren't buying anything.
We had a great time staying at the Kaanapali Beach club, our room was great, the view excellent and service was top notch! We saw Whales everyday from our lanai! Can't wait for our next trip! We had a Deluxe Ocean View room right on the corner overlooking the pool and the ocean! We barbecued nightly and really enjoyed our relaxing getaway to Maui!