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Doubletree by Hilton Augusta

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566 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Augusta
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Showing 556: English reviews
Augusta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great hotel but if you are a team participating in Nike Nationals be aware there is only one washer and dryer in the hotel and imagine your kid or kids are participants and it's a four to five day tourney. Teams are playing everyday for sometimes 4-5 games a day. Uniforms can get really smelly and can wreak due to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank 103crystalc
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear 103crystalc, Thank you for your comments concerning your recent stay at DoubleTree by Hilton Augusta. We are thrilled that you enjoyed your visit. You are correct, we do only have one washer and dryer for guests to use. We don't have many guests who use them except when we have long term guests and sometimes during a tournament, like... More 

Greenville, South Carolina
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel during a period where most hotels were fully booked because of a large amount of events in the area. It is terribly dated and not very clean. The tipping point was when I arrived in my room there was a HUGE water bug/roach on my bathroom floor. He quickly disappeared when I screamed. As I sat... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JSCarson22
Miri L, on behalf of the staff at Doubletree by Hilton Augusta, responded to this review

Dear JSCarson22 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The moment we arrived, started an amazing weekend. Staff was courteous and very helpful. Rooms were great. You will enjoy your stay at this Double Tree. Thanks for a great weekend. Pool area was nice and the choice of indoor and outdoor was even better.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cheryll293
bathurst, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

went to this hotel for business and would not recommend. I stay in hotel 250 nights a year so know one or two things about hotels. It needs major face lift and the staff needs to understand that if there is a party next door they need to address it.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dan D
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Dan D, Thank you for your review of you recent stay with us at the DoubleTree by Hilton Augusta. We are sorry to hear your experience was an excellent one. I apologize that my staff wasn't able to quiet a party that was near you. We are an older hotel and plans are in the making for an extensive... More 

Augusta, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was great!! from the hot cookies at the front desk, clean & nice size rooms, all staff members were very helpful from the front desk to the dinning and bar area! and the location is just mins from the Mall and main shopping area's

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Janice R
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Janice R, Thank you for your comments concerning your recent stay at the DoubleTree by Hilton Augusta. We are thrilled you had a great stay with us. I really appreciate your kind remarks concerning our staff. We look forward to you returning to Augusta and visiting with us again. More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms were clean staff was nice. Hotel is located in a nice area. Everything is convient and close by.the beds were soft can't wait to stay here again. Family enjoyed the hotel very much we were in town for a family reunion

Helpful?
Thank Naimah09
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Naimah09, We are thrilled you had a great stay with us. I am glad to hear our staff was nice and friendly and that you loved our Sweet Dream Beds. We hope your family will choose us again for another reunion. More 

Augusta, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel needs renovated asap. The staff tried to go out their way. Many of the rooms have a odor and the props are out of date. Breakfast was very good and the variety selection was good.the hotel is outdated

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank michellewS8519PX
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear MichellewS8519PX, Thank you for your comments concerning your recent stay at the DoubleTree by HIlton Augusta, especially your nice comments about our staff and breakfast. We have plans for a renovation very soon and are looking forward to a more modern look. Thank you again for your review. More 

Atlanta, Georgia
Level Contributor
10 reviews
3 of 5 stars Reviewed 4 weeks ago

The front desk staff was too busy joking and carrying on to even notice I am a diamond member of Hilton Honors. Not even a water upon check in. I should have left because the breakfast service the next morning was just as poor. Remember you are in the business of hospitality and if you do not take care of... More 

Helpful?
Thank Buildmore
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear gward1973, Thank you for sharing your comments concerning you recent stay at our DoubleTree. I am so very sorry my staff didn't conduct themselves in a professional and serving manner. I have spoken with the all of our departments concerning your experiences and I can assure you retraining is taking place. Thank you again for letting me know and... More 

Las Vegas, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Room sorely in need of a little TLC- peeling wallpaper, cracked sink. Room opposite electrical room. Request for foam pillows (allergic to down) ignored. Given foam piece pillows so thin, went to Walmart and bought my own pillow. Only positive of the stay - warm chocolate chip cookies. Not enough to make us stay at Doubletree again. Better hotels in... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gerald M
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Gerald M, Thank you for your comments and review of the DoubleTree by Hilton Augusta. I am very sorry that your stay wasn't exceptional with us. We have plans for a renovation very soon and we look forward to its completion. We do hope you will stay with us again should your travels return you to the Augusta, Georgia... More 

Columbus, Georgia
1 review
3 of 5 stars Reviewed 5 weeks ago

This hotel needs a major renovation done to their guest rooms and elevators. The elevators were small, and they took forever to travel from one floor to the next, which could present a safety hazard. The rooms were outdated from the decor to the television, and there was no microwave or refrigerator.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank hazettac
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Hazettac, Thank you for your recent review of the DoubleTree by Hilton Augusta. We have plans for a renovation in the very near future. I apologize for any inconveniences you experienced with slow elevators. We have already had them checked. We do hope you will choose us again on another visit to the Augusta, Georgia area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Pkwy, Augusta, GA 30909-4574
Location: United States > Georgia > Augusta
Price Range: $116 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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