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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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566 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Matthews, North Carolina
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very Clean property in an easy to get to location. Close to I-20 and the beltway. Not far to the Mall and many Restaurant's. This Hotel is pretty affordable for a higher end property. The staff was very nice and helpful.

Helpful?
Thank D S
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear D S, Thank you very much for your nice review of your recent stay with us at the DoubleTree by Hilton Augusta. We are glad the location was good for you and we thank you for your nice comments about our staff. We look forward to hopefully serving you again in the near future. More 

Osteen, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I wish we had time to stay longer. Clean rooms, friendly and helpful staff. Next time we stay in this area we will stay at this hotel. And of course, the cookies are always delicious. Highly recommend.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank maureenmO2348MH
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear maureenmO2348MH, Thank you for a great review. We are glad you had a nice stay with us at our DoubleTree. It is always nice to hear my staff was friendly and helpful. We look forward to your return to the Augusta, GA area. More 

Mayodan, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was in Augusta on business and found DoubleTree to be an excellent location for lodging. The staff was warm, the accommodations were perfect, and I enjoyed my overall experience. I highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Travis M
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

We are so glad to see that your stay with us was so enjoyable. Our location is definitely beneficial! Especially with the numerous restaurants, over the highway, which our complimentary shuttle service would be more than happy to provide you transportation to. We hope to see you come back really soon, Mr. Travis. So we can make your next stay... More 

Huntsville, Alabama, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A little awkward to get in and out of the hotel (odd street patterns around location). However, it's priced right. It's only about 5-10 minutes from downtown or Fort Gordon. Unless I had to be closer to one of those locations, I'd stay here again. It's also close to the YMCA, so I was able to get my lap swimming... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steve K
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Steve K, We are thrilled you think we are an "Awesome value". We are glad our location is near to where you need to be while in Augusta. We look forward to you visiting with us again should your travels bring you back to the Augusta, GA area. More 

Ellicott City, Maryland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed here during TechNet Augusta. The hotel is just minutes from several chain restaurants. It is a little dated, but the room was fine. The hotel staff was friendly. I did have an issue with the air conditioner leaking from the ceiling.

Helpful?
Thank 927jeffl
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Jeff L, Thank you for your review of your recent stay at our Doubletree. It is nice to hear that your room was fine and that our staff was friendly. I do apologize the air conditioner was leaking and will have our engineering department make the repairs, Thanks for your patronage and we look forward to you returning to... More 

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Service was great, staff was very nice, they made sure to place flowers ordered for my wife in the room before our arrival. The atrium and common areas are nice but deceiving because although the room was clean it was in serious need of updating, especially the microwave.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael S
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Michael S, Thank you for your very kind remarks about our staff. It was wonderful to hear they helped make a special day go well for you. We are planning an extensive renovation in the fall and we hope you will come visit with us again once completed. I am glad to hear you had a nice stay with... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We often stay at Doubletree in Gatlinburg TN and always enjoy it so much! Their staff is just so amazing we feel like we are among friends with every visit. So I expected to be as happy with Doubltree in Augusta Ga., 7/29/16 who offered a popular if pricey seafood buffet until 10 pm. We arrived just before 9 pm,... More 

Helpful?
Thank BJbass1
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Ms. Bass, It was a pleasure speaking with you on the phone yesterday morning and again apologize for your experience at our hotel. Customer service is our business and as we discussed, we didn't provide good service to you. We've already addressed these issues with our staff and hope this will never be the case again. Thank you again... More 

Louisville, Kentucky
Level Contributor
125 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently spent two nights at the Double Tree. The hotel is easy to locate and there is ample free parking. The lobby is undated and the front desk staff was both helpful with directions and suggestions for dinner and friendly. I stayed on a special rate that only allowed for two queen beds. The bed and pillows were very... More 

Helpful?
Thank FLJ021251
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear FLJ021251, Thank you for your recent comments about your stay at our DoubleTree in Augusta, GA. It is always nice to hear compliments about our staff. I am happy to hear our front desk staff provided very good service for you. Thank you for your comments about our rooms. I'm sorry to hear the room wasn't comfortable and I... More 

Baltimore, Maryland
1 review
2 of 5 stars Reviewed 2 weeks ago

Old hotel with minimum modern updates; some rooms do not come with fridge or microwave. You actually are charged extra for a microwave and fridge. The fridge I had to pay for was old and needs to be junked. The microwave was okay. Front desk personnel need a class in customer service. I will never stay at this property. If... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank BasketballDadMD
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear BasketballDadMD, Thank you for taking the time comment about your recent stay at our DoubleTree. Please accept my apologies that my front desk staff didn't represent our hotel in a professional and customer service manner. Our hotel is an older style hotel and we are planning an extensive renovation to begin in the fall. We do hope to add... More 

San Antonio, TX
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The quality of staff and customer service at this facility exceeded my expectations. The room was especially clean, the breakfast delicious, and the amenities were great. I was on a business trip, but would welcome my family to come along because everything was so relaxed and welcoming.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cesSATX
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear cesSATX, Thank you so much for your kind review about our DoubleTree and your recent experience. We are thrilled that we exceeded your expectations. We look forward to seeing you again when your travels bring you back to the Augusta, Georgia area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Pkwy, Augusta, GA 30909-4574
Location: United States > Georgia > Augusta
Price Range: $116 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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