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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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585 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Jacksonville, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Overall a nice hotel with friendly staff. The lobby area seemed a little dated but the roon was very clean and comfortable. I liked the pillows and the whirlpool tub and shower was refreshing. The workout area and pools were nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lee G
Waukegan, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My room was excellent. The atmosphere when I walked in was fabulous! There was jazz music playing in the restaurant/lobby and people were having a great time! It really made for a welcomed arrival. My room was ready and great! I would return to this hotel anytime!

Helpful?
Thank starship17
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Starship17, Thanks so much for your great review of our DoubleTree in Augusta, GA. We are very happy that your stay was excellent and you felt welcomed. We look forward to you returning for another visit soon. More 

Knoxville, United States
2 of 5 stars Reviewed 3 days ago NEW

Below average service, cleanliness, room condition, price. It is what it is, look for better options before you "settle" here. Comfortable bed, questionable sheet cleanliness. Dirty carpets. Unhelpful and uninformed staff. Substandard room service food quality.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christopher L
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Christopher L, Thank you for your recent review of our DoubleTree. I am very sorry that your experience was not a pleasant one. We will certainly work on the issues you have listed. We do hope you will choose us again on a future visit to Augusta where we can show you our true Southern Hospitality with a clean... More 

Nashville, Tennessee
1 review
1 of 5 stars Reviewed 5 days ago NEW

Mold in bathroom. Felt like carpets hadn't been cleaned since hotel opened up. Better off keeping socks on while walking around room. Breakfast staff no where to be found, so you will need to get your own coffee before sitting down.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nashcory
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Nashcory, Please accept my apologies that things weren't to your expectations at our DoubleTree. We will certainly take these comments and improve our performance for the future. We do hope you will choose us again on a future visit to Augusta and let us show you our true Southern Hospitality. More 

ROYSTON
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Was floored when reading some of the negative reviews- just didn't see any of that during our stay. Every staff member was friendly and accommodating, even tho we checked in after 9 pm. The hotel was quiet, beautiful and inviting. The lobby had quite a gifted design with water features, sculptures and a lovely glass front elevator. We had no... More 

Helpful?
Thank Mary H
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Mary H, WOW!!! What a wonderful review. We are thrilled you have a great stay with us. It is also very nice to hear our team responded to your request for extra pillows very quickly. We are glad you found many things appealing other than our cookes; even though they are REALLY good. Thanks for visiting with us and... More 

washington, nc, United States
1 review
5 of 5 stars Reviewed 1 week ago

we checked in around 4, got a cookie and a bottle of water. i was hungry from the road so this was great. all the staff was very polite and curious. very helpfully in locating a great place to eat. along with showing my granddaughter where the pool was, she is 5. over all a great stay with a great... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jerry M
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Jerry M, Thank you very much for your kind words about our staff and how polite and courteous they are. I was happy to see they were also very helpful to you. Thank you for your nice review. We look forward to you visiting with us again when you return to the Augusta area. More 

Wayne, New Jersey
Level Contributor
16 reviews
5 of 5 stars Reviewed 1 week ago

Over all it's a Great Hotel, Spacious rooms (had great sleep) Pool, Gym, Restaurant, and Great Room Service. Staff are warm friendly and hospitable. Nice area w/ a lot of parking. A little tricky to find off Interstate, so pay attn to your GPS. Well worth price.

Helpful?
Thank AntiqueAholic
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear AntiqueAholic, Thank you for your very kind review of our DoubleTree. We love seeing it listed as a Great Hotel. We are so glad you had a great sleep, as well, and that you found our staff warm and friendly. We look forward to serving you again when your travels bring you back to the Augusta area. More 

Augusta, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel in a good, central location. Everything was clean and up to date. Hotel staff at the front desk were a little slow to respond and seemed easily overwhelmed. That's not what I normally expect from a Double Tree. I will probably stay here again the next time I am in Augusta on business; the staff may have just... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lester P
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

We are located near a variety of restaurants, as well as centrally located in the Augusta area! It's perfect because just about any major parts of Augusta to visit like downtown is located about fifteen minutes away from us. I am very sorry to see that the front desk staff seemed overwhelmed they are currently still going through a lot... More 

Orange tx
1 review
2 of 5 stars Reviewed 2 weeks ago

My first time to this property. Looks impressive from the road. Inside is very dated and in need of a refresh. They put me in a double queen on the 4th floor, the AV was struggling, I probably should have changed rooms, but was tired and it was late. The bathroom was extremely small. I ate dinner in their restaurant.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank E7585TAjohnm
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear E7585TAjohnm, Thank you for your review of your recent stay at our DoubleTree in Augusta, GA. We are very sorry that your first visit with us wasn't a great one. We will certainly take your comments and improve upon them. We are planning an extensive renovation to begin in a few months and we hope you will try us... More 

Cumming, Georgia
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Please check out the room before you get too settled. I understand some rooms have been renovated. I suggest you request a renovated one or really check it out before it gets late and no other rooms are available. Staff is amazing and it's in a convenient location to shopping and restaurants. The seafood buffet on Friday night looked amazing... More 

Helpful?
Thank Checkitout123
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Checkitout123, Thanks for your kind words about our staff. We think they are amazing, too. We are glad you enjoyed the Seafood Buffet. We are planning an extensive renovation to begin in a few months and look forward to you staying with us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Pkwy, Augusta, GA 30909-4574
Location: United States > Georgia > Augusta
Price Range: $120 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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