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Red Roof Inn Augusta - Washington Road

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Red Roof Inn Augusta - Washington Road
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387 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Havelock, North Carolina
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Not a typical Hampton inn. It was on the side of the road with all of the motels. It had exterior doors. It was a motel. The nicer hotels were all across the highway. We have never been disappointed with a Hampton Inn until This trip if we had wanted to stay at a motel I would have booked a... More 

Review collected in partnership with Hampton

Helpful?
Thank ekpatton
ManagerX1, General Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Thank you so much for your review. I am sorry that our property layout was not quite what you were expecting. We do have a unique set-up, but what we lack in modernization we try to make up for with great customer service. We appreciate your feedback and hope to see you again when you are in the area. Sincerely,... More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay very much. The hotel is very convenient to I-20. Friendly front desk staff. Great breakfast! I particularly enjoyed the friendly conversation with a staff person while eating breakfast.

Review collected in partnership with Hampton

Helpful?
Thank June W
ManagerX1, Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Wow - thanks for the five-star review of the Hampton Inn Augusta/Washington Road. We are thrilled to read about your fantastic stay, and how much you enjoyed our location close to I-20 and the exceptional service from our associates. I will share your compliments with my desk staff and breakfast team. We work hard to deliver a great experience for... More 

San Antonio, Texas
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is one of the older Hamptons with the doors on the outside. That being said its in great shape. They have a red roof inn sign covering the Hampton logo. So I'm guessing that's what it is going to be once they finish the huge new one they are building directly behind this one. It's still a pretty... More 

Helpful?
Thank sc00terbug
ManagerX1, Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Thank you for sharing your feedback about your stay at our hotel. We are pleased to read that you enjoyed your overall time with us, and we appreciate you sharing your observations. We are also happy that you liked our property as well as our affordable prices. Thank you for choosing us for your stay, and we hope to see... More 

Reston, Virginia
1 review
1 of 5 stars Reviewed August 7, 2016

Staff was great. Rooms were not. The property was tired. Rooms were not well insulated. The constant A/C made me sick. The wifi signal was between 0 and 2 bars. That made working almost impossible. Wait for the new building.

Review collected in partnership with Hampton

Helpful?
Thank russellb152
ManagerX1, General Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Thank you for choosing our hotel for your lodging needs, and for taking the time to write a review. Please accept my personal apologies for the inconvenience with the AC unit and WiFi troubles in your guest room. We take pride in our property, so I am sorry we did not provide a 100% satisfactory experience. I have shared your... More 

Travelers are raving about these Augusta hotels

Asheboro, North Carolina
1 review
1 of 5 stars Reviewed August 5, 2016

Cleanliness poor bugs in room ceiling falling in. Door wouldn't close. Blinds were broken. Breakfast was sub par. Staff poor customer service not accommodating to early checkin. I am gold and the refused to change my room because I chose it on line and it wasn't ready

Review collected in partnership with Hampton

Helpful?
Thank rhondac928
TheHotelGM, General Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Rhonda, thank you very much for choosing our hotel and for your loyalty to our brand. We are extremely troubled to read about the multiple issues you encountered with maintenance and housekeeping during your recent visit. Please accept our apologies for the frustration and inconvenience you experienced. We appreciate your candid feedback as it helps us improve our overall service... More 

1 review
2 of 5 stars Reviewed August 4, 2016 via mobile

This was my worse stay ever at Hampton in. The room had a horrible smell that I believe to be mode. To make it even worse, I open the fridge this morning and found a roach inside. Only upside is that they did comp me for the night. Horrible room but good customer service. Hence the 2 instead of a... More 

Helpful?
Thank bryant s
ManagerX1, General Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Thank you very much for staying with us. I apologize for not providing a clean and comfortable guest room during your visit. I have addressed your observations with our Housekeeping leaders, and have come up with action plans to review and revise our procedures to ensure this doesn't happen again. I am happy to hear our Hospitality prevailed and that... More 

Baltimore, Maryland
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 4, 2016 via mobile

First, the staff is really outstanding at this property. And in October they are moving to a newly constructed Hampton right behind this one. This property will then be rebranded. But for now this is a very old motel style 2 floor building with external room doors. Rooms are small, and the one bed might not even have been a... More 

Helpful?
Thank Bob_plus_Four
ManagerX1, General Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Thank you for choosing the Hampton Inn Augusta/Washington Road for your recent business visit to Augusta and for the feedback provided. We take great pride in delivering excellent service with Hamptonality spirit, and I am glad to hear that we are successful in doing this during your visit. We are also happy that you enjoyed our breakfast offerings. Thanks for... More 

1 review
4 of 5 stars Reviewed August 3, 2016

Our stay was good. Was going to a show at the James Brown Arena. Hotel was minutes away. Lots of restaurants and stores around this hotel. The room was clean and the front desk clerk was very helpful during our stay.

Review collected in partnership with Hampton

Helpful?
Thank 602albertj
ManagerX1, General Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Thank you for choosing to stay at the Hampton Inn Augusta/Washington Road while attending the show. We are glad our location was convenient for your needs, and you were happy with your clean room and our hospitable staff. It makes us happy to read that we delivered a comfortable stay to you, and we hope to see you again when... More 

Warner Robins, United States
1 review
5 of 5 stars Reviewed August 2, 2016

I was in town for the wedding of a college friend. I made a reservation about two weeks prior, and all I had to do was show the printed receipt at the desk. Check-in and check-out took about two minutes apiece. The staff were nice and the room was clean. Since the room doors are to the outside, you can... More 

Review collected in partnership with Hampton

Helpful?
Thank Brandon N
ManagerX1, General Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Thank you for your recent stay at the Hampton Inn Augusta/Washington Road while attending your friend’s wedding. I am very proud of my staff as they go above and beyond, to satisfy our guest’s needs and expectations, so we are happy to read that you loved our swift front desk service. We are also delighted that you enjoyed your clean... More 

1 review
2 of 5 stars Reviewed August 1, 2016

This location was not up to the standards I'm used to when I stay at a Hampton Inn. Staff is very friendly but I did not like the hotel room. It is not like other Hamptons I have stayed in and I wasn't expecting that when I reserved a room here. It appears to be a old motel converted into... More 

Helpful?
Thank William J
ManagerX1, Manager at Red Roof Inn Augusta - Washington Road, responded to this review

Dear William, Thank you for choosing our hotel for your stay recently. I was extremely troubled to read about the multiple issues you experienced during your stay, and I would like to offer you my personal apologies for this. Thank you for your candid feedback, as this helps us to improve our current process and procedures to better serve our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located off of I-20, The Red Roof Inn Augusta - Washington Road is located right off of I-20 near the Georgia/South Carolina Border. This hotel offers a free continental breakfast, and a seasonal outdoor pool. All rooms come equipped with free WiFi and flat screen TV's. ... more   less 

Additional Information about Red Roof Inn Augusta - Washington Road

Address: 3030 Washington Rd, Augusta, GA 30907-3811 (Formerly Hampton Inn Augusta - Washington Road)
Location: United States > Georgia > Augusta
Price Range: $60 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Augusta - Washington Road 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hampton Inn Washington Rd Hotel Augusta
Hampton Inn Augusta
Augusta Hampton Inn
Hotel Style:
#5 Best Value Hotel in Augusta
#5 Romantic Hotel in Augusta
#15 Business Hotel in Augusta
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