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Baymont Inn & Suites Augusta

2.5 of 5
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629 NW Frontage Rd, Augusta, GA 30907
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1 room 1 adult
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Baymont Inn & Suites Augusta
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379 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
4 of 5 stars Reviewed September 22, 2015

It's ok, not anything overly snazzy. It's your typical room, it's clean, I would stay again. They could be a little more courteous to guests. They could pay a little more attention to cleaning the bathrooms.

Helpful?
Thank Remodeler501
Atlanta
1 review
3 of 5 stars Reviewed May 5, 2015

The Baymont Inn Augusta is nestled in a great location and is minutes away from national store chains, restaurants, and downtown. The accommodations are comfortable. The staff could use training in hospitality.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Kisha W
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, On behalf of the entire Baymont team , Thanks for taking the time to place a review of our hotel. I have addressed all of your concerns about our customer service with our staff and I will make sure that its corrected. We take pride in providing world class customer service and your feedback will help me help... More 

1 review
4 of 5 stars Reviewed April 29, 2015 via mobile

We stayed here during the masters and it was more than what we expected. Let's see check in went really fast . Once we got to our room our suite was very nice and smelled very clean. I really have to express how helpful and courteous the workers are . We have already booked for next year and if you... More 

Helpful?
Thank Felithia
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, Thank you so much for taking the time out and placing your review. We really enjoyed you during masters and we are so delighted that you will be back next year. We will make sure that your stay next next year will be as good as this year. Thanks again Shameka More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2015 via mobile

I stay here every other week and its always customer friendly. World class customer service as we like to say in the call center business. I will always be a dedicated customer as long as I continue to get the customer service that I get every single time

Helpful?
1 Thank dewney J
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, Thanks again for posting another review for my property your feed back means everything to us we are a growing property and we will make sure that we are providing you with the constent consideration and advice for being so dedicated . Shameka Brown General Manager Baymont Inn & suites Augusta Ga More 

Ninety Six, South Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 27, 2015

For $53 a night this was great. The beds were heavenly, great hot water, and the breakfast was good. That said only three items detracted from the perfect stay: 1) the room had a notable odor... unsure as to what. 2) the breakfast eggs tasted like cheap butter but the waffles made up for it. 3) the internet was very... More 

Helpful?
Thank fewaters
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, Thanks for you review, We are happy that you enjoyed your stay with us. Our breakfast menu is one of our guest favorite and if there are any suggestions that you have for our hotel I will be more and happy to pass them own to upper managment. Thanks again Shameka More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed April 26, 2015

I am so glad that I decided to stay here at the Baymont Inn & Suites and experience it for myself. SHAMEKA BROWN Manages the hotel very well. She is SO AWESOME. I just love her so much and the way that she manages the hotel. She goes above and beyond to make sure each of her guest are satisfied.... More 

Helpful?
Thank JayDen W
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, Thanks for staying at my property, you are so wonderful aswell and I apreciate all of the support for my property. I try my hardest to get to know each and everyone of my guest personally and getting to know you has been a very fun and motivational journay. I will take all the advise that you have... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed April 25, 2015

I wanted to let it be known about the exceptional service I continue to receive at this hotel. I travel for business quite regularly to Augusta. I must say the managent and staff are consistently pleasant even in the mist of problems that arise big or small. Today, I realized i did not have enough towels in my room. I... More 

Helpful?
Thank Ellis J
Level Contributor
139 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed April 18, 2015 via mobile

Unfortunately, what you're reading in the negative reviews is true. I spend 200+ nights in road. This is another one of those hotels I like to call "no one cares." The front desk all hang out like they're at home with their friends. There is NO management to take care of anything. The hotel is run down. I did find... More 

Helpful?
Thank MatthewBlase
Shameka B, General Manager at Baymont Inn & Suites Augusta, responded to this review

Dear Guest, I deeply apologize that you feel like no one cares about this hotel but I can assure you that me as the general manager I care deeply about this hotel. I took this weekend off but usually I work six days a week just to make sure that all of my guest needs are met. I will watch... More 

Travelers are raving about these Augusta hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 15, 2015 via mobile

Upon entering the hotel I was not greeted by any office staff at all the lobby was a very dark I had to wait about 10 minutes before the general manager Shamika to enter I was not greeted by a hello how are you doing I was not greeted by any welcoming feeling it was very dark upon entering the... More 

Helpful?
1 Thank THE O
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