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Hilton Garden Inn Augusta

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Hilton Garden Inn Augusta
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441 Reviews from our TripAdvisor Community

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Showing 441: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I was here for a Half Ironman event. I was very happy with my stay. Very quiet at night which was very nice because I was really going to need my sleep. The staff was also very friendly. I will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank tmercadoo
Laurel
1 review
4 of 5 stars Reviewed 6 days ago NEW

Friendly staff and very courteous. Breakfast is expensive for its standard hotel. Pool had too much chlorine and workout equipments weren't maintained routinely. A/C wasn't working that well and loud. Otherwise, room was clean and furnitures are up to date and modern.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank solomonm62
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for leaving a review about your stay. We do have a good staff and we are very thankful for them creating good experiences with our guest, but yes, there is still more work to do. We must ensure the experiences encounter with our employees are just as good when guest use or facilities or amenities offered to the... More 

Charleston, South Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is great! Staff was very accommodating! We had my son's wedding rehearsal dinner at one of the banquet hall, and I could not have ask for a more perfect evening. The hall was nicely decorated & the food was excellent.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rosana N
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are so happy to hear we could contribute in making your son's wedding rehearsal dinner more memorable. We give our best of wishes to your family. We would also like to say thank for choosing our hotel as the place to have the rehearsal dinner. Thank You, More 

Charleston, S.C., United States
1 review
5 of 5 stars Reviewed 1 week ago

From beginning to end the experience was top notch!!! Highly recommend location. Front staff very friendly and efficient. Room was clean and cooled with A/C preset which was an unexpected surprise especially when It was 100 degrees in the shade. Keurig coffee machine and fridge and a microwave to boot. All the little things that mean a lot to you... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wayne D
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are glad we could make your stay a home away from home. Working A/C is a must in South Georgia where 100 degrees is an everyday occurrence for about 3 months. Our front desk staff is greatly appreciated because they will try go above and beyond to satisfy the needs of our guest. Thank You, More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is very nice and clean. The staff is polite and responsive but Laura who is a hostess I believe, goes above and beyond every time. I always look forward to seeing her! She makes you feel like family.

Helpful?
Thank Lisa B
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Laura is such a valuable asset to our company and enough cannot be said how often she leaves great impressions on our guest. We are very happy she helped make your stay a more memorable one. Thank you for mentioning the work and service of our employee in your review. Thank You, More 

Level Contributor
12 reviews
12 hotel reviews
4 of 5 stars Reviewed 1 week ago

The staff was great. The rooms were clean. The rooms have a good work area. The workout room is good for a hotel and the B-fast was very good. They had a bar and that is nice. Close to eats and easy to get to.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 353alp
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

During the week a large number of our guest are business travelers so we want to ensure we give you all the things needed for a good stay. Our location is such a good one because we are so close to eateries and highways. We are also upgrading the speed of our internet to make sure our business travelers get... More 

Elizabethton, Tennessee
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are staying at this hotel, for the first time, as we have medical appointments in Augusta. The entire staff is very friendly, and helpful, rooms are super clean, and the cooked to order breakfast is the best you can get anywhere. They offer Starbucks coffee in the "Garden Cafe", and also in the lobby. Keurig coffeemakers are in the... More 

Helpful?
Thank 980savannah51
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are very happy you choose our hotel while staying in the area. Thank for also being a loyal member to the Hilton Brand. First impressions always go a long way and we are so happy your first time staying with us was a very good one. If in the area again we would love to have you to continue... More 

Virginia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Honestly, I have been to many resorts and hotels in my life but by far the hospitality of this Hilton Garden has been the best. The staff were so kind and respectful. Within a few hours they knew my name. By the end of my visit I felt like they were part of the family.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Candace R
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We want our guest to feel as if they were at home while staying with us. Thank you for choosing our hotel and taking the time to leave a comment about your stay. Thank You, More 

columbus, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Check in was not good, the room was not very clean, very dusty and bathroom had hair. Room service was not good, the food was subpar. House keeping was always late and slow. They need to do a better. We stayed for a wedding, I booked two rooms but they charged me two different prices. Front desk staff was unprofessional.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Petra G
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We want to apologize for your stay not being to the standards of a Hilton Brand Hotel. There are no excuses when a guest has a bad experience at our hotel especially in all departments. Your comments have been taken to all department managers therefore we can address these issues preventing another traveler from having the same experience. We appreciate... More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel staff was very nice, the hotel parking lot, lobby, reception area were all clean. The beds were horrible, they were hard as sleeping on extra firm mattresses. The rest that I receive when traveling is very important to me. I was staying here, because it was a chosen hotel to host my family reunion. I surely won't be... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank janifert2016
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We want to say thank you for choosing our hotel for your family reunion. We also want to say thanks for the nice things you said about our staff and hotel. We do apologize for you not receiving a good nights sleep. We have the sleep dial beds, adjusting softness and firmness, in place to help ensure the comfort of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more   less 

Additional Information about Hilton Garden Inn Augusta

Address: 1065 Stevens Creek Rd, Augusta, GA 30907-3203
Location: United States > Georgia > Augusta
Price Range: $128 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Augusta 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Hilton Garden Inn Augusta Ga Hotel Augusta
Hilton Augusta
Hotel Style:
#2 Family Hotel in Augusta
#2 Romantic Hotel in Augusta
#6 Business Hotel in Augusta
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