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WoodSpring Suites Augusta Riverwatch

Booking.com$55*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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WoodSpring Suites Augusta Riverwatch
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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
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Augusta, Georgia
Reviewed 2 weeks ago

I am here working on Project Jackson. The rooms are clean and decent but my neighbor blasts his music till late hours and I get up early for work. I complained to the front desk and management but was told their policy is people can do whatever they want as loud as they want if they quieten down before 11...

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Helpful?
Thank gcal73
Mitchell L, Manager at WoodSpring Suites Augusta Riverwatch, responded to this review

We are happy you are staying with us and appreciate the positive comments about the cleanliness of the room. I will review the complaint about the noise from other guests and get that situation under control. I apologize for the lack of follow through on our teams behalf.

Milledgeville, Georgia
Reviewed 3 weeks ago via mobile

My father-in-law and I booked two room for one night while my husband was in the burn unit and I needed a hotel quite quickly. The staff was friendly and seemed genuine and the price was fair for the standard of hotel, however I couldn't stand the smell of body odor, feet, and possibly marijuana radiating down the hallway. The...

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Helpful?
Thank Allisonhrice
Mitchell L, Manager at WoodSpring Suites Augusta Riverwatch, responded to this review

Allison, Thank you for the review of your stay with us. It is regrettable that we failed in our mission to delight our guest in this instance. I hope you will give us another opportunity to earn back your trust.

Reviewed October 13, 2016

With short notice to evacuate for hurricane and looking for 2 rooms, Value Place was our only option. Read the trip advisor reviews. Seemed like an okay choice. After a few days, spoke to a guest who checked in same as us. Her comment was its beats sleeping in your car. Pros Jaime is an exceptional, customer oriented individual. She...

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Helpful?
Thank Ronald B E
Mitchell L, Manager at WoodSpring Suites Augusta Riverwatch, responded to this review

Ronald, We appreciate your feedback. It's comments like yours that help us grow as a business to improve on the items our guests need most.

Reviewed October 6, 2016 via mobile

We evacuated for Hurricane Matthew and specifically searched for a pet friendly hotel. When we arrived, they would not allow our dogs at all. It smells horrible, has a needle receptacle in the public bathroom (???), and was dishonest about their pet policy.

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Helpful?
1Thank MyLadyWit
Mitchell L, Manager at WoodSpring Suites Augusta Riverwatch, responded to this review

Thank you for your comments, I would like the opportunity to correct the issue where you found our hotel as pet friendly. If you would be kind enough to share that information I will work towards getting that corrected so no one else is left with the wrong impression. We have a needle receptacle in our public bathrooms to allow...

Chalford
Reviewed April 17, 2016 via mobile

Stayed here for 6 nights during Masters week and was clean and good location, so had a good stay Would book again as excellent rate for standard of hotel Positives Very friendly and attentive staff Clean and spacious rooms, with full facilities Good location (although close to freeway and railway wasn't that noisy) - due to lack of sidewalks had...

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Helpful?
Thank MGPowell
Mitchell L, Manager at WoodSpring Suites Augusta Riverwatch, responded to this review

MGPowell, Thank you for taking your time to post a review about your recent stay with us. I appreciate the feedback and suggestions. We are always looking for better ways to serve our guests. We hope you will be back soon to stay with us.

Knoxville, Tennessee
Reviewed April 3, 2016 via mobile

Booked two rooms for a couple days during the week of the Masters. Made the reservation about a year in advance to make sure of a room close to the course. I double checked the reservations two months prior to make sure we were all set at this hotel close to the course. When we arrived we were told they...

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Helpful?
Thank Jotum
Mitchell L, Manager at WoodSpring Suites Augusta Riverwatch, responded to this review

Jotum, I understand the overbooking of the Augusta market left a bad first impression upon you, I fully understand how you must feel. Fortunately we were able to secure your two reservations at our sister hotel, 7 miles away still in Augusta. I hope you will give us another chance to earn your business back for future visits.

Crandall, United States
Reviewed November 16, 2015

The people at the Value Place hotel is what made this stay so peasant. The hotel was not bad for the money you pay. The main thing I didn't like is that the walls were so thin. Also they could stand to add some color to brighten up the rooms. All in all you get what you pay for and...

Review collected in partnership with Value Place
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Helpful?
Thank Frank A
HMSVP1, Manager at WoodSpring Suites Augusta Riverwatch, responded to this review

Hi Frank, Thanks for writing a review for us. My apologies for the sub-optimal experience at Value Place Augusta North. You're absolutely right - the decor of our rooms is simple and minimal. The only reason why we do this is to keep the costs down for our guests so that their stay is as affordable as possible. Thank you...

Smyrna, Georgia
Reviewed October 8, 2015

This hotel location is great, It was only a short distance to many restaurants and shopping. The room was very comfy and had plenty of room. I would like to Thank Kathy and the rest of the Staff at Value Place for their great hospitality and exceptional customer service. Anything we needed, it was never a problem to get taken...

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Helpful?
Thank April T
HMSVP1, Manager at WoodSpring Suites Augusta Riverwatch, responded to this review

April, Wow! Thank you for such a beautifully written review. And thank you for recognizing Kathy and her team for the wonderful job they do at Value Place Augusta North. We love being in Augusta and couldn't agree with you more about the location! I'm glad we were able to facilitate your visit with your husband while he is working...

Augusta, Georgia
Reviewed October 3, 2015

When you see the big Value Place sign, you don't think that it's going to be great. You think, "Great. Another cheap place that's going to smell weird and take my money." It's not this at all. First off, the staff is exceptional. They're super nice, and helpful. No matter what you need, they're going to be there for you....

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Helpful?
1Thank Daren C
Augusta, Georgia
Reviewed September 23, 2015

I would like to personally thank Jamie Kathy & the rest of the staff at Value Place North. They showed us exceptional customer service. I had to cone to Augusta for family emergency & stay with family was out of the question. I saw value place devised yo pull in for a look Jamie gave my husband & I a...

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Helpful?
Thank janice p
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
WoodSpring Suites Augusta Riverwatch is a new kind of extend-stay hotel. Our hotels are designed for business and personal travelers who intend to stay a week (or longer). Kitchens in every room allow you to store, cook, and eat food to save time and money. A table in each room is ideal for working and eating. Lots of room to relax and refresh. Many of our policies and amenities vary from traditional/nightly hotels. Please see our website or call for details. ... more   less 

Additional Information about WoodSpring Suites Augusta Riverwatch

Address: 2995 Riverwatch Pkwy, I-20 & Riverwatch Parkway (exit 200), Augusta, GA 30907-2023 (Formerly Value Place Augusta (North))
Location: United States > Georgia > Augusta
Price Range: $46 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Augusta Riverwatch 2.5*
Number of rooms: 114
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Also Known As:
Value Place Riverwatch Hotel Augusta
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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Prices are for 1 room, 2 adults
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