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Holiday Inn Augusta West

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Holiday Inn Augusta West
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139 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Augusta West
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Showing 135: English reviews
Bronx, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 10, 2015 via mobile

My stay started Friday August 7, 2015. From check in to check out all was exceptional. The staff was friendly and accommodating. I was at first septic al because of the negative review but I found them furthest from the truth. As for the breakfast there was a lot a variety (HOT) bacon, eggs, potatoes, fresh fruit, etc...... Rooms were... More 

Helpful?
2 Thank Dare2bme
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Guest, Thank you so much for you taking the time out to review our property. We are so glad that you enjoyed your stay with us, and we hope that you will come back again soon. More 

ST PETERSBURG
Level Contributor
93 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 3, 2015 via mobile

Nice clean room. Coffee maker, refrigerator and microwave. Staff friendly. Has indoor pool and spa. Small gym. Has a business center. Restaurant and bar. Free hot breakfast buffet in the morning. Easy to get to. Plenty of shops and restaurants nearby. I'd stay again.

Helpful?
1 Thank Kenneth I
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Guest, Thank you for staying with the Holiday Inn Augusta West. We always hope to provide a good guest experience, and are glad that you enjoyed your stay with us.. We hope that you will visit us again. More 

Level Contributor
192 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed August 3, 2015 via mobile

Ok, my review and experience comes from 200+ nights on the road. I think I know technology. But, staying here, at the ends of the hallway of this hotel are NOT good for wifi technology. NOT good. I was in an end room, corner, and I had to walk down the hall to get the signal. Then TRY to carry... More 

Helpful?
Thank MatthewBlase
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Guest, Thank you for staying with the Holiday Inn Augusta West. We appreciate you taking the time out to do a review on our property. We strive to provide great customer service, and are sorry to hear that the WiFi was not 100% to your satisfaction. Rest assured that all issues, no matter the size will be looked into.... More 

Travelers are raving about these Augusta hotels

St. Petersburg, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 20, 2015

For a person who travels over 30% of the year, I have never had such such a terrible experience as this. After traveling form the west coast, I arrived a little after 8pm only to be told my reservation was canceled at 7pm. The reason was they ran my credit card and it rejected which I challenged because I had... More 

Helpful?
1 Thank Teddy H
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Teddy, We do thank you for providing your feedback. We apologize, that we were unable to accommodate you. We hope that the next time your in Augusta you will choose to stay with us, and hopefully have a better experience. Thank you, More 

South Carolina
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 19, 2015 via mobile

We stayed here for a tournament.. The place was clean, breakfast was pretty good, but you only get 1 complimentary breakfast.. Love the set up in the dinning area and room was clean to our satisfaction. Only inconvenience was the dryer was out of order during our stay and I needed to wash team uniforms and had to go to... More 

Helpful?
1 Thank SugarKane1
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Sugarcane1, Thank you for staying at the Holiday Inn Augusta West. We are so glad that you enjoyed your stay with us. We do apologize that the dryer was unavailable for you, and are glad that we were able to accommodate you with one of our sister properties. We look forward to your next stay with us. More 

Hot Springs, AR
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 8, 2015

......... don't get a room(517 or 519) on the top floor. My room must have had an air conditioning unit right above it. Something in the unit was out or balance or about to break. It emitted a deep bass vibrating sound. Even running the ac fan in my room all the time would not drown it out. I think... More 

Helpful?
Thank Paul C
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Paul, Thank you for staying at the Holiday Inn Augusta West. We appreciate you taking the time out to write a review. We do apologize for any inconvenience that the loud noise may have caused you. Rest assured that your comments will be looked into, and actions taken accordingly. We hope that you will be staying with us again.... More 

Florida
Level Contributor
184 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed June 19, 2015

Hallway carpets are in bad need of repair. Came done for breakfast a 8:15 and all the fruit was gone, got the last of the eggs by scraping the bottom of the tray. the potato's were very very salty, all in all a big disappointment. Got a very good deal on priceline, if I had paid the rack rate I... More 

Helpful?
Thank m2ice
IHGCare, Guest Relations Manager at Holiday Inn Augusta West, responded to this review

Dear m2ice, Thank you for taking the time to write a review about our hotel. I apologize for any inconvenience you may have experienced during breakfast. Your comments are highly appreciated and rest assured that these will be considered when making improvements. We do hope that you will allow us to host you again and give us the opportunity o... More 

Atlanta, Georgia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 25, 2015

The arrival staff was nice and very informative upon checking in. The lobby area was clean and inviting. I also walked around to view the conference areas which appear to match the lobby in being well kept. The rooms were a nice size and clean but the bed was hard and the you can see wear due to the age... More 

Helpful?
1 Thank La'Tasha S
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear La'Tasha, Thank you for such a nice review. We hope that the next time you're in Augusta and we hope to see you again soon! More 

Evans, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 19, 2015

Every time we rent a conference room, we always get very pleasant experience. The hotel is very clean and all staffs are very friendly and professional. They carried out everything they promised and our event went very smoothly.

Helpful?
Thank Richard L
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Richard, Thank you for such a great review. Our Catering & Banquet staff takes pride in making sure each and every event goes on without an issue. We can't wait to have your event back at our hotel again. We hope to see you soon! More 

Atlanta, Georgia
Level Contributor
133 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 18, 2015 via mobile

I usually stay here now when I am in town. Hotel is very clean and quiet. Well maintained and well appointed. Great breakfast and good bar and restaurant. Parking is secure and ample. Pool and hot tub are nice and not expected

Helpful?
1 Thank Flyeguy
Joe T, General Manager at Holiday Inn Augusta West, responded to this review

Dear Flyeguy, Thank so much for the kind review. As a frequent guest we really appreciate the time you take to leave such great reviews about our property. We hope you continue to choose our our property as home away from home whenever you're in Augusta. We hope to see you again soon! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Discover Columbia County’s best kept secret, the Holiday Inn Augusta West! Located just off I-20’s exit 194, we’re close to Augusta, Martinez, Evans Town Center and of course, Fort Gordon! We’re just minutes away from business, shopping, and historical sights. You’ll enjoy comfort and luxury in our spacious guest rooms featuring free WiFi, microwaves and refrigerators, in-room safes, 27” flat screen LCD TVs and the best night’s sleep you’ve had in awhile! Kem’s Restaurant serves only the best in American cuisine and our full-service lounge serves top-shelf liquors, wines, bottled and draft beers. Refresh yourself with a swim in our crystal-clear indoor pool, or get energized in our fitness center! For meetings and conferences, take advantage of our business center or our 1800 square feet of flexible meeting space. We’re here, ready with all you need to make your visit to Augusta a success. We’re the Holiday Inn Augusta West! ... more   less 

Additional Information about Holiday Inn Augusta West

Address: 441 Park West, Augusta, GA 30813
Location: United States > Georgia > Augusta
Price Range: $104 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Augusta West 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Holiday Inn Augusta West Hotel Augusta
Augusta Holiday Inn
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