We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Augusta West

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Augusta West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

140 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 136: English reviews
Valdosta, Georgia
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I liked this Holiday Inn because it is out of the city limits. It makes morning travel much easier. It is also an extremely clean hotel - not that most Holiday Inns aren't clean; this place is just exceptional. The staff that I spoke with - front desk and housekeeping - were all friendly with good, positive attitudes. The room... More 

Helpful?
Thank Tim H
April B, Front Desk Supervisor at Holiday Inn Augusta West, responded to this review

Dear Tim H, Thank you for choosing Holiday Inn Augusta West. We do pride ourselves on customer service and satisfaction. We are pleased you enjoyed your stay with us and our location and property met your needs. Thank you for taking the time to comment and giving us a great recommendation. We do hope that on your next trip to... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 16, 2016 via mobile

So we came for just a quick getaway. Our room was not bad, second floor, pretty modern, jetted tub, huge enough for me (5'7") and my guy (6'3"), and we still had wiggle room. The bed was soft, the pillows were soft. Couple of cons so pay attention. First was the wifi. We had issues connecting so my guy went... More 

Helpful?
Thank Lauren W
April B, Front Desk Supervisor at Holiday Inn Augusta West, responded to this review

Dear Lauren, Thank you for choosing Holiday Inn Augusta West as your quick get away spot. We are sorry to hear you were not completely satisfied with your stay. We do apologize that you were unable to connect to the wifi and we will bring this to the attention of the proper department . We do have a upcoming renovation... More 

Athens, Georgia
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 16, 2016

The hotel is in a pretty good location, and it's a little off the road, which I liked. I selected it mostly for the indoor pool. Overall, it's a good place to stay. With quirks like a popcorn machine in the lobby and the indoor pool, it's family-friendly. However, there were oddities, e.g. they charge your credit card for "incidentals"... More 

Helpful?
Thank Georgia_Peach30650
April B, Front Desk Supervisor at Holiday Inn Augusta West, responded to this review

Dear Georgia_Peach30650, Thank you for choosing Holiday Inn Augusta West. We are pleased to hear you were satisfied with your room and our pool. We do apologize for the carpets in the halls we do have a renovation coming up soon and those things that are out dated should be all replaced. Our hot buffet braekfast comes with juice, milk,... More 

Atlanta, Georgia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 14, 2016

I was TOLD I would be charged a $25 hold that would come off as soon as I checked out. LIES ! I was charged 2 back to back $25 charges that did NOT come off when I checked out ! Breakfast is a joke ! It is a free for all and you should not count on eating there... More 

Helpful?
Thank Cakeatron
April B, Front Desk Supervisor at Holiday Inn Augusta West, responded to this review

Dear Cakeatron, Thank You for choosing Holiday Inn Augusta West. We are sorry to hear you were not pleased with your stay and the incidental hold was not explained to you correctly we place a hold on your card for each night you stay at the hotel and upon check out the hold if it has not been used is... More 

Travelers are raving about these Augusta hotels

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 11, 2016

I would like to share an experience I had with the Holiday Inn Augusta West I-20 this week (July 26 & 27). I was traveling to Augusta, GA (I travel 3-4 weeks a month and am a IHG Rewards Club Member) for work this week. My trip down to Augusta was uneventful aside from some challenges with the jet way... More 

Helpful?
Thank Patrick H
April B, Front Desk Supervisor at Holiday Inn Augusta West, responded to this review

Dear Patrick H, We are sorry to hear that you had such a terrible experience from the start to the finish of your trip. We do apologize for any inconvenience we may have caused you. Often times our hotel does sell out and we walk guest to a similar hotel that has rooms to accommodate our guest. We do appreciate... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 8, 2016 via mobile

When I walked into the hotel that I had previously booked on Priceline at 12:15am July 2, 2016, I said Hello, my name is and I have a reservation here for the next 2 nights. The male clerk Nikia or something like that yelled at me and said "No you don't" I said that I do and that I could... More 

Helpful?
1 Thank TravelMLM
IHGService, Guest Relations Manager at Holiday Inn Augusta West, responded to this review

Dear TravelMLM , Thank you for taking the time to write a review of our hotel. I'm sorry to see you received service that was less than satisfactory during your stay. I have taken note of your comments regarding the staff and your experience with the room you received. These will be passed on to the right departments for review.... More 

Macon, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2016 via mobile

Nice hotel, great atmosphere. Nice breakfast. Rooms are clean and maintained. Pool was nice, until after7pm. Then people were letting it others not booked at the hotel to swim. They let them on the back door, cars drove up and dropped people off. Pool was way overcrowded for a Saturday night. Staff didn't even check capacity, noise level was outrageous

Helpful?
Thank Bobbiesue C
Charleston, South Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2016

The sleeping room was good. Clean, comfortable bed. the hotel restaurant was good. The complimentary breakfast was good. The staff was real good. Felt good and secure. Quiet, it was an enjoyable stay. I really like a hotel that I wake up feeling like I'm at home.

Helpful?
Thank Doug1666
Broadway, North Carolina
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 9, 2016

So I had to knock off one star for two reasons. Otherwise my stay was rather pleasant and I would stay here again and recommend it to others. I chose this hotel because it is IHG and had laundry facilities and is, well, Holiday Inn. There is a pool which is nice for laps during the day and everyone is... More 

Helpful?
Thank Chris W
April B, Guest Relations at Holiday Inn Augusta West, responded to this review

Dear Chris W. Thank you for choosing Holiday Inn Augusta West I-20. We pride ourselves on customer service and satisfaction and try to provide comfortable and friendly accommodations. We appreciate your high rating in cleanliness, rooms and service. However, we’re sorry we fell below your expectation regarding housekeeping. We will address this concern. We take all reviews very seriously, and... More 

1 review
1 of 5 stars Reviewed June 5, 2016

I have traveled all over Europe and United States, and this one by far was the worst.When we arrived, our room temp was so hot, we left to go somewhere to get cool,and when we got back, our room was a little bit cooler, but not cooling down properly>So I called front desk, he said he would send someone to... More 

Helpful?
Thank Scott M
IHGService, Guest Relations Manager at Holiday Inn Augusta West, responded to this review

Dear Scott M, Thank you so much for sharing your experience with our hotel. I would like to apologize for the disappointment you had with the room temperature, breakfast, and the overall cleanliness of our property among the others. I would like to follow up on this situation that is why I have sent you a private message to obtain... More 

Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (16)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (11)
Viewed
Dining (4)
Viewed
Room/Suite (15)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Augusta hotels
0.2 mi away
Holiday Inn Express & Suites Augusta West - Ft Gordon Area
0.3 mi away
Quality Inn Fort Gordon
Quality Inn Fort Gordon
#29 of 84 in Augusta
4.0 of 5 stars 73 reviews
0.2 mi away
Hampton Inn & Suites Augusta West
Show Prices
Show Prices
Show Prices
0.2 mi away
Comfort Inn & Suites Near Fort Gordon
2.9 mi away
Doubletree by Hilton Augusta
0.3 mi away
Howard Johnson Inn Augusta-Fort Gordon
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Discover Columbia County’s best kept secret, the Holiday Inn Augusta West! Located just off I-20’s exit 194, we’re close to Augusta, Martinez, Evans Town Center and of course, Fort Gordon! We’re just minutes away from business, shopping, and historical sights. You’ll enjoy comfort and luxury in our spacious guest rooms featuring free WiFi, microwaves and refrigerators, in-room safes, 27” flat screen LCD TVs and the best night’s sleep you’ve had in awhile! Kem’s Restaurant serves only the best in American cuisine and our full-service lounge serves top-shelf liquors, wines, bottled and draft beers. Refresh yourself with a swim in our crystal-clear indoor pool, or get energized in our fitness center! For meetings and conferences, take advantage of our business center or our 1800 square feet of flexible meeting space. We’re here, ready with all you need to make your visit to Augusta a success. We’re the Holiday Inn Augusta West! ... more   less 

Additional Information about Holiday Inn Augusta West

Address: 441 Park West, Augusta, GA 30813
Location: United States > Georgia > Augusta
Price Range: $105 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Augusta West 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Hotwire, Travelocity, Booking.com, TripOnline SA, IHG and Odigeo so you can book your Holiday Inn Augusta West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Augusta West Hotel Augusta
Augusta Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay