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West Bank Inn

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#16 of 82 Hotels in Augusta
Certificate of Excellence
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1 room 2 adults 0 children
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West Bank Inn
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278 Reviews from our TripAdvisor Community

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Showing 274: English reviews
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Augusta, Georgia
Reviewed January 5, 2017 via mobile

We stayed for 2nights and the room size is just right for 2pax with 4luggages. There is a fridge, toiletries and towels. The sheets are clean but you can see some stains on it. The location is good as it is in Washington Road where there are lots of restaurant. Ask me if I will stay there again, probably not...

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Thank TandCtravels
Nashville, Tennessee
Reviewed January 3, 2017

We stayed here once before and had a good experience except for the dumpster emptied at 5:30 am. I requested a room on the opposite side this time, was only staying one night, check in was easy. Only problem was I was put close to the road so very nosy all night and there was a man sitting on a...

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Thank robinnest1
Reviewed December 25, 2016 via mobile

This is a no frills hotel but it's so reasonably priced and the owners are so nice. The rooms aren't fancy, it's located in a busy area, and the breakfast isn't a fancy affair, but the owners try hard to make you happy and you cannot beat the price. It was clean and safe and near every restaurant imaginable. We...

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Thank Bridget C
Milwaukee, Wisconsin, United States
Reviewed November 9, 2016

I was a little nervous when I pulled into the parking lot because the motel/hotel is on a busy road and the doors open to the parking lot near the road. But the rooms were pristinely clean, staff was very friendly, the simple breakfast was well organized and clean, there's a gas station, Whole Foods and Outback Steakhouse across the...

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Thank Y0giniTricia
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed October 20, 2016 via mobile

This is a jem if you are on a budget. The hotel staff dropped what they were doing if I needed something. I felt as if they genuinely cared when I entered the room. It was clean and I felt that they thought of everything for my comfort. The breakfast was minimal but great for the price paid. The only...

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Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your business...

Sun City Hilton Head
Reviewed October 15, 2016

Our friends along with my husband and me evacuated from Bluffton, SC to Augusta due to Hurricane Matthew. Although new this facility is clean and well managed. The breakfast provided is comparable to many hotels/motels. Fresh fruit, good coffee, and the means to toast bread or bagels. The staff is extremely courteous and helpful. Located near restaurants and stores.

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Thank Carol B
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. I am pleased to see that you enjoyed your visit with us and that found your room to be clean and staff to be very friendly! We take a great pride in knowing that we provided you a great experience at our hotel. We appreciate your business and we look...

Charleston, South Carolina
Reviewed October 7, 2016 via mobile

We were evacuated from the low country and came to Augusta to wait out the storm. We had to book two hotel rooms, one for the dogs at, one of the few dog friendly motels in Augusta, motel 6 (my husband stayed with them) and one for me, my one year old son, and my parents. Since there were very...

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Thank stefaniegowin
Ana P, Owner at West Bank Inn, responded to this review

We really appreciate you your business n hope to see you all family again specially your little son. thank you soo much. mj

Reviewed September 9, 2016 via mobile

This is your standard 2 star property. Outside entrance. Looks like family owned. And they look to provide in every way good customer service. Whatever they need to do to fix your problem if you have one. Pro- Great location to I-20 Plenty of food around Fridge and microwave in room I would say a good room. Parking is good....

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Thank MatthewBlase
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for your feedback on Trip Advisor. We sincerely appreciate you staying with us and for taking the time to review our hotel. I am pleased to see that you enjoyed your visit with us. We take great pride in knowing that we have provided you with a great experience at our hotel. We appreciate your business...

Reviewed August 22, 2016 via mobile

The hotel was ok, the bed was a little uncomfortable. Our room didn't get completely cleaned during our stay, we checked in on a tuesday, and did not get the sheets changed during our stay. Housekeeping staff, comes daily but, there usually only one person trying to clean all the rooms. We told by the housekeeping staff they would come...

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Thank patti1212
Ana P, Owner at West Bank Inn, responded to this review

Dear Guest Thank you for taking the time to express your thoughts and concerns regarding your recent stay at the West Bank Inn on behalf of the entire staff. I would like to apologize for failing to exceed your expectations. Your feedback is very important to us and we can ensure you that we will use this information to do...

South Burlington, VT
Reviewed August 14, 2016 via mobile

Stayed one night traveling through Augusta. Room was relatively clean, bathroom not as much. Breakfast was minimal compared to usual fare at other hotels. Easy to get to, right off highway, on busy road. Would not choose this motel again in future.

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Thank Dennis B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
We offer clean comfortable rooms and personalized service at an affordable price. Located in the center of the city with easy interstate access, you will find our place puts you close to everything. Come stay with us, and we will do all we can to make your stay enjoyable. ... more   less 

Additional Information about West Bank Inn

Address: 2904 Washington Road, Augusta, GA 30909-2113
Location: United States > Georgia > Augusta
Price Range: $59 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — West Bank Inn 2*
Number of rooms: 46
Reservation Options:
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Also Known As:
West Bank Hotel Augusta
Hotel Style:
#2 Best Value Hotel in Augusta
#4 Romantic Hotel in Augusta
#4 Family Hotel in Augusta
#5 Business Hotel in Augusta
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Questions & Answers

Here's what travelers have asked, with answers from West Bank Inn staff and other travelers.
3 questions
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Marshall
1 month ago
Wildomar, California
10 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“they are all noisy restaurants on both sides”
 of 5 bubbles robinnest1, Jan 3, 2017 | Read review
“Rooms on Washington Rd side are a little noisier”
 of 5 bubbles T2913GIterryb, Jul 31, 2016 | Read review
“Curb side room parking”
 of 5 bubbles K4905VVcarlh, Jul 18, 2016 | Read review
“Quiet on the Cookout restaurant side of building.”
 of 5 bubbles lilacbirman, Jul 10, 2016 | Read review
“No elevator”
 of 5 bubbles MTravi, Apr 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question