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Hampton Inn & Suites Augusta West

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Hampton Inn & Suites Augusta West
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338 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Raleigh, United States
Reviewed 1 week ago

Hotel is easy to find, close to many places to eat, rooms were nice, staff was very accommodating. Will stay again. Online reservation was not as I expected, but staff was helpful in correcting and enjoyed the stay.

Review collected in partnership with Hampton
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Helpful?
Thank Christian S
Spartanbrg, United States
Reviewed 1 week ago

I had a really great experience with Hampton. Everyone was extremely helpful and courteous, and the staff made sure that my partner and I had what we needed to make the most of our night away. I will stay with Hampton again in the future. Thank you!

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Helpful?
Thank richardwJ2526VD
Sunderland, Massachusetts
Reviewed 2 weeks ago

No problem with that, stuff happens. But the staff/management response was totally inadequate. Apparently they had had a similar event 2 or 3 months ago -- alarm goes off, lots of fire trucks arrive, get the guests out, no problem ever found. This time they didn't seem to take it seriously; in fact they didn't seem to do anything. And,...

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Helpful?
Thank Peter G
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this review

Dear Peter, Thank you for taking the time to submit a review and share your experience. I am very sorry that your stay was not pleasant due to the staff response when the fire alarm went off. Although this is an extremely rare occurrence at our hotel, we do take each instance when the alarm does go off very seriously,...

Reviewed 2 weeks ago via mobile

This is an excellent place to stay. I traveled from North AL to see my grands and got a room here because of the indoor pool and location. Super clean and super nice is about it! Would definitely recommend this place!!

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Thank Susan Y
Dallas, United States
Reviewed 2 weeks ago

I enjoyed my stay. I got in late, the staff was ready and available to get me the room keys. I had used the digital check-in so I had my key within 45 seconds. The room was clean, and the beds were comfy enough.

Review collected in partnership with Hampton
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Thank L514UMdanielh
New Bern, North Carolina
Reviewed 4 weeks ago

At 11:30 pm, we were awaken by water running in the bathroom. The ceiling was leaking. Had to change rooms. Received no assistance from the staff to help with the move. Two trips to lobby to get the proper keys.

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Helpful?
Thank lizzyflo
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this review

Dear Lizzyflo, Thank you so much for taking the time to share your experience. I was so sorry to hear about the issue you had while you were with us. The level of service you received was definitely not typical and we have used your feedback to improve upon our Guest Service. I believe my associate has already reached out...

Collierville, Tennessee
Reviewed December 3, 2016

Great place to stay! Pool was clean, food was good. Staff was friendly, helpful and inviting. Perfect location to the freeway. The room was clean and everything was in excellent working order. Perfect for the business traveler.

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Thank 134td
Houston, Texas
Reviewed December 1, 2016 via mobile

This is an average to good Hampton. All the typical Hampton amenities are here. Free breakfast, comfortable bed and wi-fi. Check in was friendly and efficient. Room was clean with some slight wear and tear. Breakfast was very average. Bonus points awarded for the complimentary beer and wine in the evenings along with some light snacks.

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Thank EskimoTony
San Antonio, Texas
Reviewed November 29, 2016 via mobile

The hotel is an okay Hampton, parking is a challenge, maintenance is not as good as it should be but all was overcome due to Connie the breakfast hostess who made sure breakfast was perfect and she spent her time making sure everyone had what they needed. I hope she gets something for being personally named in this review.

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Thank Candace D
Augusta, Georgia
Reviewed November 28, 2016

Hampton Inn & Suites is a wonderful hotel equipped with having A1 customer service, the atmosphere is beautiful, its very affordable, and the rooms are very clean rooms. I would recommend this hotel to everybody!!

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Thank abdullahs923
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Augusta West

Address: 4081 Jimmie Dyess Pkwy, S BELAIR RD, Augusta, GA 30909-9469
Location: United States > Georgia > Augusta
Price Range: $115 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Augusta West 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Priceline and Orbitz so you can book your Hampton Inn & Suites Augusta West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Augusta West Hotel Augusta
Hampton Inn And Suites Augusta West
Hampton Inn Augusta
Augusta Hampton Inn
Hotel Style:
#6 Family Hotel in Augusta
#9 Business Hotel in Augusta
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Augusta West staff and other travelers.
2 questions
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Questions? Get answers from Hampton Inn & Suites Augusta West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would not advise a traveler to stay here. Sorry because I like Hampton.”
 of 5 bubbles 467RichardW467, Nov 21, 2016 | Read review
“Any room seemed good.”
 of 5 bubbles tobytovar, Oct 16, 2016 | Read review
“I would recommend 2nd or 3rd floor. The 4th floor smells like old tobacco smoke.”
 of 5 bubbles FunInMD, Oct 13, 2016 | Read review
“Don't pick the 3rd floor”
 of 5 bubbles CindyR213, Sep 7, 2016 | Read review
“Get a room with a jetted tub!”
 of 5 bubbles connors717, Jul 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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