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Hampton Inn & Suites Augusta West

#13 of 82 Hotels in Augusta
Certificate of Excellence
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4081 Jimmie Dyess Parkway, S BELAIR RD, Augusta, GA 30909
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Hampton Inn & Suites Augusta West
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229 Reviews from our TripAdvisor Community

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Augusta, United States
5 of 5 stars Reviewed 2 days ago NEW

Staying here for a ceremony at Ft. Gordon. Comfortable room, good breakfast, staff is a lot friendlier than at most places. close to the interstate, but quiet. Very convenient to Ft. Gordon. Easy to find.

Review collected in partnership with Hampton

Helpful?
Thank Terry C
charlotte, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Nice staff, rooms and pool area. Gym equipment worn out Bed was very hard but big, clean rooms Breakfast was one of the best at Hampton that I have had. So, not sure why I need to have 200 Chr minimum on trip advisor to be able to submit this review but hopefully, this will meet their criteria,

Review collected in partnership with Hampton

Helpful?
Thank Daymond C
East Coast
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

It is an older hotel, probably something Hilton bought an converted. Extremely noisy and the walls are thin. On my first night there I was treated to the next door neighbors activities off and on till about 3 am. Parking is a hassle if you are trying to park after about 6pm. The staff are what save this hotel from... More 

Helpful?
Thank bres0123
Columbia, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights. It snowed. The heated swimming pool and hot tub had a lovely view of the wind and flurries of snowflakes. Our grand-daughter enjoyed the exercise, as did we. The suite was spacious and clean.

Review collected in partnership with Hampton

Helpful?
Thank Julie M
Dover, NH
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a short trip, one night stay, so I didn't get the full feel of the hotel and the area. However, the staff greeted me very politely and were very helpful during the check-in process. The rooms were clean, the heating/cooling system worked well, and the coffee in the morning was fresh. This will be a hotel on the... More 

Review collected in partnership with Hampton

Helpful?
Thank Scott W
Lusby, Maryland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in a double queen room that was clean, big and very comfortable. Hampton Inn always has the best rooms and staff. The staff here was no exception and a step above the rest! Any request I had was handled immediately and with a smile, no matter how demanding I may have been! I especially want to thank Casie... More 

Helpful?
Thank Halo65
Grand Ledge, Michigan
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is an average, run-of-the-mill Hampton Inn. Despite upgrade rooms being available at check-in, I was not upgraded as a Diamond member. I'm not really sure why, and I didn't feel like pressing the issue. A few items worth pointing out: -I'm not sure why the toilet sits so low to the floor. A bit annoying. -Instant grits in the... More 

Helpful?
Thank JCashMoney
Atlanta, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

There were several choices of hotels to choose in the area and I checked them all before selecting the Hampton, upon entering the front desk area I noticed how clean the entry way was and the staff was extremely nice and helpful. Fresh coffee was available throughout the evening along with complimentary dinner. The room was nice and clean and... More 

Review collected in partnership with Hampton

Helpful?
Thank Renee H
Pensacola, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

This Hampton Inn was not as high quality as many of the the other Hampton Inns I've stayed at across the country, but it seemed that they really didn't have to step up their game much to be better than the rest of the hotels in the area. The technology amenities of the room seemed a little dated, and the... More 

Review collected in partnership with Hampton

Helpful?
Thank Jason K
West Hollywood, California
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed January 5, 2016

Dec. 30-31. The title says it all. We were given room 425. I always run a cycle or two with a cleaner. Then I rinse. Well, this particular time, I ran 3 cleaning cycles, and two rinse cycles, to no avail. (Please, see pictures). I proceeded to call the front desk and told Nick of our problems. He moved us... More 

Helpful?
Thank William H
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this review

Dear William, Thank you for taking the time to share your experience. I am so sorry to hear about the problems you had with the whirlpool jets. I can certainly understand your frustration in this situation. Rest assured that we have taken steps so this does not ever occur again in the future. At Hampton, we truly do care about... More 

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