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Quality Inn & Suites

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64 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Charleston, South Carolina
2 reviews
4 of 5 stars Reviewed 2 weeks ago

After my horrible, ghetto experience downtown at the quality inn location I had to move somewhere else. I gave this place a try and found it to be far better than downtown and a much safer neighborhood, however the room is small, but the kitchen was a nice touch.

Helpful?
Thank secsi2016
1 review
1 of 5 stars Reviewed 4 weeks ago

Even if you are not the gingerbread man. If you are, then expect to be eaten by the cockroaches. Roaches crawling down wall. One of queen bed headboards broken and fallen off wall. Mirror from bathroom door ripped off and propped against another wall. Two of four knobs missing from heating and a/c units. Could not adjust temperatures. Very sketchy... More 

Helpful?
Thank Melissa M

Travelers are raving about these Augusta hotels

Pittsburgh, Pennsylvania
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 25, 2016

This place was awful. The room smelled so bad of mold/Clorox.....my nostrils were burning. We didn't even try to get another room because I was afraid it would be worse or the same and it was a long day and we just wanted to lay down. We slept with the lights on as we were afraid of bugs! I did... More 

Helpful?
Thank khall175
Shelley, Idaho
Level Contributor
117 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 26, 2016 via mobile

The hotel staff were all friendly & helpful. The hotel is old & dated. The full refrigerator was nice & very clean. There was a lot of road noise & rooms were not well sealed. A lot of light around the door & noise from room above us was very pronounced. The breakfast area was small & typical fare.

Helpful?
Thank Cheri W
1 review
1 of 5 stars Reviewed June 23, 2016

I made a reservation 11+ months out but I needed to cancel 10 months out. I was told 'you cannot cancel AND the owner does not ever talk to customers'. I was then put on hold...I found later (from VISA security) that the hotel tried to run my credit card (thankfully it was denied by VISA - THE HOTEL MANAGER... More 

Helpful?
Thank Tom K
2 reviews
1 of 5 stars Reviewed May 15, 2016 via mobile

Me and my wife and kids came to stay for a state track meet for one night. All I wanted was a clean comfortable room so I was not expecting much. Our track mom reserved the room and I had read the other reviews and was skeptical but willing to give it a try. When we arrived the sheets had... More 

Helpful?
Thank Jennifer J
Berkeley, California
Level Contributor
236 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed April 21, 2016

Stayed here for the Masters and it was most convenient for course and local restaurants. The reception was friendly and quick. The included breakfast was adequate; nothing fancy but eggs, meat, bread, fruit and yogurt. The room had a nice kitchenette which would be very handy if you are staying several days. The rooms were quiet and wifi sufficient to... More 

Helpful?
Thank Clubsecretary
Merritt Island, Florida
Level Contributor
165 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed April 8, 2016

This week is Masters week, so I knew I was going to pay 3 or 4 times the normal amount, but, this property needs maintenance and care more than I've seen in any motel/hotel in the past few years. For example, our room needed towels, so I retrieved those, no problem. The door's extra lock above the normal lock was... More 

Helpful?
Thank maggie068
fayetteville,nc
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed April 2, 2016

my room was not clean. that is all that i wanted for a one night stay. chipped paint, dirty reservoir in coffee maker, dangling curtains, scuffed walls, and bugs. the carpet floor was nasty so bring your bedroom slippers. however, the bathtub was super spotless and the staff was really kind.

Helpful?
Thank jordanthebeagle
Baltimore, Maryland
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 2, 2016 via mobile

You get what you pay for here. It's cheap and that's what you get. Dirty, loud and uncomfortable. TV did not work correctly. Air conditioner did not work correctly. The woman working the breakfast kitchen was rude and unable to keep food and coffee filled and there were only 2 other people eating breakfast at the time. At 5pm, the... More 

Helpful?
Thank stevengp99
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 1052 Claussen Rd, Augusta, GA 30907-3206
Location: United States > Georgia > Augusta
Price Range: $64 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 107
Reservation Options:
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Also Known As:
Augusta Quality Inn
Quality Inn Augusta
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