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Holiday Inn Express Augusta Downtown

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Holiday Inn Express Augusta Downtown
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104 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Union Point, Georgia
Reviewed 5 days ago NEW

Excellent customer service, room is always clean, and the continental breakfast was always hot and available. I have stayed at this hotel for my training and every day was a delight because of the staff conversation and the friendliness of everyone.

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Helpful?
Thank mekelee
Reviewed 1 week ago via mobile

The best service I have recieved ever. Crystal and Porsha were so helpful and always smiling. They have 24hr shuttle that was outstanding, Melissa took us to our event and came and pick us up. We will definitely stay there again. I recommend everyone stay there.

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Helpful?
Thank Russ H
Deborah S, General Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for the wonderful review. Our staff works very hard to make sure each guest is happy and comfortable with their stay, and to be as accommodating as possible with each and every guest. We appreciate you taking the time to give this review, your feedback is very important to us. We look forward to your next...

Reviewed 1 week ago via mobile

I had a great visit to the city. The staff was very nice, open, and frendly. I want to say thanks to crystal, mellissa, and porsha for being great customer service representatives. We need more employees out here like them.

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Helpful?
Thank Patrick C
Deborah S, General Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for the wonderful review. Our staff works very hard to make sure each guest is happy and comfortable with their stay, and to be as accommodating as possible with each and every guest. We appreciate you taking the time to give this review, your feedback is very important to us. We look forward to your next...

Augusta, Georgia
Reviewed 1 week ago

I have stayed at this hotel for 3 out of 4 weeks while traveling for business. My company makes the RSVP for us so thats why i said 3 out of 4 weeks. I stayed at the Marriott the 2nd week and it was not the best experience so I requested to go back to the Holiday Inn Express!! They...

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Thank lscott83
Linden, North Carolina
Reviewed 2 weeks ago

I recently stayed at this hotel because of my grand daughter's outpatient surgery at a local hospital. I was pleasantly surprised at the cleanliness and overall appearance of the room and furnishings. The over stuffed bed mattresses and pillows were very comfortable! Like sleeping in an old fashion featherbed. After my grand daughters surgery she came back to the hotel...

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Helpful?
Thank deborahbyrd321
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for the kind review! We're delighted to see that you enjoyed your stay with us! We hope you visit us again!

Reviewed 2 weeks ago

We would definitely stay at this hotel again. The staff was friendly and welcoming, the rooms were very inviting and relaxing, and the location was great. We were close enough to walk to the downtown shops and restaurants.

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Thank Karen G
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for taking the time to write us a review! We look forward to your next visit!

Atlanta, Georgia
Reviewed November 1, 2016

I essentially lived in this hotel for several months in 2016 while working in Augusta and driving home on weekends. I couldn't have been happier with the choice. From the very new facility to the always-friendly staff, I really lucked out in finding this spot. Staying here just felt comfortable. I'll be a Holiday Inn Express customer for life.

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Thank dglotfelty
Orlando, Florida
Reviewed October 28, 2016

We had made our reservation a week prior, not being familiar with the neighborhood, which looks a little rough. There is a fence around the parking lot so that gave us some peace of mind. Also, the room doors are all inside. Staff was very courteous and the room was surprisingly clean and comfortable. The entrance to the parking lot...

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Helpful?
Thank Mike G
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for taking the time to write us a review! Luckily the City of Augusta is looking to spend several million on renovating our Broad Street area, to be completed by 2018 which will greatly improve our surrounding area. We hope you visit us again!

McDonough, Georgia
Reviewed October 26, 2016

My daughter in law, wife of my US Marine son who is deployed, was traveling from Atlanta to Camp Lejeune, NC with my 3 small grandchildren when something flew in the car window and bit her near her eye. Her eye swelled up and she could not see very well and was having a reaction to the bite. She pulled...

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Thank ImageDoc
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for the review! We are delighted that we could make the stay more relaxing and enjoyable, given the circumstances! We hope you visit us again (On vacation this time!)

Pretoria, South Africa
Reviewed October 25, 2016 via mobile

I've stayed in this hotel twice in the last month and it's great. Good rooms, good breakfast, and friendly staff. It also has a good location near to many cool restaurants downtown. The parking is also fenced off which is great.

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Thank nickylegs_sa
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for continuing to stay at our hotel! We hope to see you again next time you're in our area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express Downtown in Augusta Georgia. Conveniently located within walking distance to Civic Center and Trade, Exhibit and Event Center (TEE Center). Also short distance from Georgia's largest medical center. **Free notary service** ... more   less 

Additional Information about Holiday Inn Express Augusta Downtown

Address: 444 Broad St, Augusta, GA 30901-1520 (Formerly Regency Inn Augusta)
Location: United States > Georgia > Augusta
Price Range: $96 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Augusta Downtown 2.5*
Number of rooms: 117
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Augusta Downtown staff and other travelers.
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Questions? Get answers from Holiday Inn Express Augusta Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I requested a room closest to an elevator and my request was granted by the staff with no problem”
 of 5 bubbles deborahbyrd321, 2 weeks ago | Read review
“Higher numbered rooms get you further away from the elevator and will be a little quieter”
 of 5 bubbles dglotfelty, Nov 1, 2016 | Read review
“Friendliest staff treat you like family!”
 of 5 bubbles lancel650, Oct 21, 2016 | Read review
“Ask for the suite away from the elevator.”
 of 5 bubbles 2liveandlove, Sep 18, 2016 | Read review
“Take King suite”
 of 5 bubbles mathieul262, Jul 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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