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Holiday Inn Express Augusta Downtown

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Holiday Inn Express Augusta Downtown
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
1 review
Reviewed yesterday NEW via mobile

The best service I have recieved ever. Crystal and Porsha were so helpful and always smiling. They have 24hr shuttle that was outstanding, Melissa took us to our event and came and pick us up. We will definitely stay there again. I recommend everyone stay there.

Helpful?
Thank Russ H
1 review
Reviewed yesterday NEW via mobile

I had a great visit to the city. The staff was very nice, open, and frendly. I want to say thanks to crystal, mellissa, and porsha for being great customer service representatives. We need more employees out here like them.

Helpful?
Thank Patrick C
Augusta, Georgia
1 review
Reviewed 4 days ago NEW

I have stayed at this hotel for 3 out of 4 weeks while traveling for business. My company makes the RSVP for us so thats why i said 3 out of 4 weeks. I stayed at the Marriott the 2nd week and it was not the best experience so I requested to go back to the Holiday Inn Express!! They... More 

Helpful?
Thank lscott83
Linden, North Carolina
1 review
Reviewed 1 week ago

I recently stayed at this hotel because of my grand daughter's outpatient surgery at a local hospital. I was pleasantly surprised at the cleanliness and overall appearance of the room and furnishings. The over stuffed bed mattresses and pillows were very comfortable! Like sleeping in an old fashion featherbed. After my grand daughters surgery she came back to the hotel... More 

Helpful?
Thank deborahbyrd321
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for the kind review! We're delighted to see that you enjoyed your stay with us! We hope you visit us again! More 

1 review
Reviewed 1 week ago

We would definitely stay at this hotel again. The staff was friendly and welcoming, the rooms were very inviting and relaxing, and the location was great. We were close enough to walk to the downtown shops and restaurants.

Helpful?
Thank Karen G
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for taking the time to write us a review! We look forward to your next visit! More 

Atlanta, Georgia
1 review
Reviewed 4 weeks ago

I essentially lived in this hotel for several months in 2016 while working in Augusta and driving home on weekends. I couldn't have been happier with the choice. From the very new facility to the always-friendly staff, I really lucked out in finding this spot. Staying here just felt comfortable. I'll be a Holiday Inn Express customer for life.

Helpful?
Thank dglotfelty
Orlando, Florida
Level Contributor
6 reviews
3 hotel reviews
Reviewed October 28, 2016

We had made our reservation a week prior, not being familiar with the neighborhood, which looks a little rough. There is a fence around the parking lot so that gave us some peace of mind. Also, the room doors are all inside. Staff was very courteous and the room was surprisingly clean and comfortable. The entrance to the parking lot... More 

Helpful?
Thank Mike G
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for taking the time to write us a review! Luckily the City of Augusta is looking to spend several million on renovating our Broad Street area, to be completed by 2018 which will greatly improve our surrounding area. We hope you visit us again! More 

McDonough, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 26, 2016

My daughter in law, wife of my US Marine son who is deployed, was traveling from Atlanta to Camp Lejeune, NC with my 3 small grandchildren when something flew in the car window and bit her near her eye. Her eye swelled up and she could not see very well and was having a reaction to the bite. She pulled... More 

Helpful?
Thank ImageDoc
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for the review! We are delighted that we could make the stay more relaxing and enjoyable, given the circumstances! We hope you visit us again (On vacation this time!) More 

Pretoria, South Africa
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 25, 2016 via mobile

I've stayed in this hotel twice in the last month and it's great. Good rooms, good breakfast, and friendly staff. It also has a good location near to many cool restaurants downtown. The parking is also fenced off which is great.

Helpful?
Thank nickylegs_sa
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for continuing to stay at our hotel! We hope to see you again next time you're in our area! More 

Bluffton, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2016 via mobile

I cannot say enough about the staff at this hotel. We were one of the many families who was forced to evacuate because of hurricane Matthew. The hotel was packed with people and the staff made every accommodation for all of the guests. Service was above and beyond and our room was great!

Helpful?
Thank CarrieWilder
Deborah S, Front Office Manager at Holiday Inn Express Augusta Downtown, responded to this review

Thank you so much for taking the time to write us a review! We are so very glad we could help in such a terrifying and uncertain time! We definitely hope all is well with your home and community! Please visit us again soon! (Without a hurricane!) More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express Downtown in Augusta Georgia. Conveniently located within walking distance to Civic Center and Trade, Exhibit and Event Center (TEE Center). Also short distance from Georgia's largest medical center. **Free notary service** ... more   less 

Additional Information about Holiday Inn Express Augusta Downtown

Address: 444 Broad St, Augusta, GA 30901-1520 (Formerly Regency Inn Augusta)
Location: United States > Georgia > Augusta
Price Range: $108 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Augusta Downtown 2.5*
Number of rooms: 117
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Augusta Downtown staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Express Augusta Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I requested a room closest to an elevator and my request was granted by the staff with no problem”
 of 5 bubbles deborahbyrd321, 1 week ago | Read review
“Higher numbered rooms get you further away from the elevator and will be a little quieter”
 of 5 bubbles dglotfelty, 4 weeks ago | Read review
“Friendliest staff treat you like family!”
 of 5 bubbles lancel650, Oct 21, 2016 | Read review
“Ask for the suite away from the elevator.”
 of 5 bubbles 2liveandlove, Sep 18, 2016 | Read review
“Take King suite”
 of 5 bubbles mathieul262, Jul 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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