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Ramada Augusta Downtown Hotel & Conference Center

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640 Broad Street, Augusta, GA 30901
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Ramada Augusta Downtown Hotel & Conference Center
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220 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Morehead City, North Carolina
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

Room was a bit strange shape. Freezing in bed area- sweating in bathroom. I expected a refrigerator, thought the website said it had one.

Review collected in partnership with Ramada

Helpful?
Thank BRENDA R
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your patronage and for taking the time to review your stay with us. I am concerned with your report of cleanliness. We strive for complete guest satisfaction and while we as a staff have no control over the layout of our guest rooms, we do control the cleanliness and service provided. I will have the Maintenance Supervisor... More 

Elberton
1 review
5 of 5 stars Reviewed 4 weeks ago

Even though our window in our room 703 leaked the hotel staff was very happy to move us and make sure we were comfortable!!!

Review collected in partnership with Ramada

Helpful?
Thank tiffanyh343
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your patronage! Our staff sincerely cares about our guests' experience. We strive to please each and every one! I'm thankful to hear they made sure you were satisfied. More 

Warner Robins, Georgia
1 review
5 of 5 stars Reviewed June 8, 2016

I had double charges on my card. The wrong charge was removed today without me getting involved in the matter. My room was nice, and my maintenance request about the shower was noted for maintenance. The front desk was very courteous to me when I was at the Ramada. Overall, I had a very rewarding experience as a customer at... More 

Review collected in partnership with Ramada

Helpful?
Thank ericdH7659JI
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your very kind words! Our staff does work hard and really cares about the guest experience. I'm glad yours was a good one. Thank you for visiting our city, I hope you come back. If you do, we'd be grateful if you chose us for your accommodations. More 

Young Harris, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 8, 2016

Room was adequate. Sad the pool was down for maintenance. Looked as if it was in poor shape, anyway. Breakfast was awesome. Excellent omelets. Friendly desk personnel. One problem entering the restaurant. There is an abutment from the right that protrudes needlessly into the walking path. My wife took a nasty spill when she tripped over it.

Review collected in partnership with Ramada

Helpful?
Thank Larry C
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your patronage and for taking the time to leave a review of your recent stay. I am glad to hear that you enjoyed your breakfast. I apologize that the pool was not in proper order for our guests. It is a wonderful amenity for our property, but does include an abundant amount of maintenance. I'm so thankful... More 

Marietta, Georgia
1 review
2 of 5 stars Reviewed June 7, 2016

Well maintained, but holy moly, this place is DATED. Entering the lobby was like stepping back 15 years. Except for the TV's everything is... vintage. The room was even more dated. With the exception of the mattress and the TV (still cathode ray), I was the newest thing in the room. Curtains, phone books, pipes from the 1970's sticking out... More 

Review collected in partnership with Ramada

Helpful?
Thank aBeneGesserit
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for your review. We appreciate your business! I am glad you recognize the work our staff puts into making this property the best they can. We are in need of an upgrade in certain areas. As you mentioned with the mattresses and TVs, you see we have started the process. I sincerely intend to remain vigilant about upgrading... More 

Travelers are raving about these Augusta hotels

Macon, Georgia
1 review
2 of 5 stars Reviewed June 7, 2016

The staff was polite, but this was the most run-down property I've been in in 20 years. The AC in the common areas did not work, the carpet, furniture and TV's in the rooms were old and from the 1980's I think. The pass-thru AC unit was loud, but it kept the room cool.

Review collected in partnership with Ramada

Helpful?
Thank 447toddt
Ginny N, Guest Relations Manager at Ramada Augusta Downtown Hotel & Conference Center, responded to this review

Thank you for taking the time to review your recent stay. We are grateful for your patronage and for you honest feedback. All of your comments are taken seriously by me and our staff. I will do all in my power to improve the areas you have mentioned, as I do agree with the need for an upgrade into the... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
We are centrally located in beautiful downtown Augusta. Convenient to restaurants, shopping, tourist attractions, hospitals and much more. Most of our rooms have breathtaking views of the Savannah River or the city. We also offer a lounge on our penthouse level with the best views the city has to offer. Our on site restaurant is a shining example of traditional Southern cooking, but also offers a variety everyone is sure to enjoy. We strive for complete customer satisfaction with each and every guest. ... more   less 

Additional Information about Ramada Augusta Downtown Hotel & Conference Center

Address: 640 Broad Street, Augusta, GA 30901
Location: United States > Georgia > Augusta
Price Range: $119 - $802 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Augusta Downtown Hotel & Conference Center 2.5*
Number of rooms: 200
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Also Known As:
Ramada Hotel And Convention Center
Ramada Hotel Augusta
Augusta Ramada
Ramada Augusta
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