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Crowne Plaza San Pedro Sula

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Crowne Plaza San Pedro Sula
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79 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good option in San Pedro Sula. We need a safe, clean and comfortable environment for a group of 11 before out flight home and this was an excellent choice for those purposes. The bed was great and rooms were clean and well appointed. Food in the restaurants was good as well so yes we would stay again.

Helpful?
Thank Phil P
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again soon. Sincerely, More 

1 review
3 of 5 stars Reviewed 4 weeks ago

I booked a room through a third party site and it gave me the option of choosing a double or a single with a king bed. Since it was just me I opted for the king. When I checked in and went to my room, I noticed it was a double so I called front desk and told them they... More 

Helpful?
Thank Fj C
IHGService, Guest Relations Manager at Crowne Plaza San Pedro Sula, responded to this review

Dear Fj C, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us... More 

Miami Beach, Florida
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 25, 2016

This is a good hotel, upper levels are very nice (executive floors). Restaurant is OK, bar is good, good breakfast buffet too. The service is very good. The hotel is close to many restaurants, boutiques, mall..

Helpful?
Thank marc0espin0za
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will be waiting for your next visit! Sincerely, More 

Los Angeles, California
Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed July 17, 2016 via mobile

Not what I was expecting from this hotel,,,customer service is horrible,,they shouldn't be in business.....starting with the security guard....ending with the front desk services....no one cares about business....

Helpful?
Thank joannavarro
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Travelers are raving about these San Pedro Sula hotels

Leiden, The Netherlands
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed June 9, 2016 via mobile

We came here early in the morning after a night of no sleep. We rraquested early checkin, the hilton did not provide it, this one did. The rooms were not ready, resulting in us losing even more much needed sleep. When I went in the shower and wanted to rinse my hair after Washing, it turned really hot. Upon trying... More 

Helpful?
Thank Hanneke J
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you for bringing this to our attention. We are really sorry that some people coming from so far had these issues, I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay... More 

Cutler Bay, Florida
Level Contributor
10 reviews
5 of 5 stars Reviewed June 9, 2016

I planed my husband's 50th birthday from miami , i choose the crown plaza the manager gracia romero help me with everything , I am very impress of the customer service of this hotel , they make you feel like you are at home. the party was las 4 june 2016 50 people , great , the food super the... More 

Helpful?
Thank josephrinaldi01
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that all staff made your stay perfect. It's something our staff takes great pride in, so we value your feedback. We will be waiting for your next visit and share this comment with everyone. Sincerely, More 

Brea, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 1, 2016

Stayed for a pleasant few nights with family, and had no significant problems. The staff was uniformly helpful and friendly. We ate at the restaurant both at supper and for breakfast (included in room price), and found it above average. The room itself seemed in good shape and everything worked, including the air conditioning (which is a critical component in... More 

Helpful?
Thank HomemVelho
GuestserviceCrowne, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are really glad to hear all the good things from you. We are really sorry to read that we did not comply with all your expectations. We are in a renewal process of equipment to bring a better service. Sincerely, More 

Oregon, Ohio
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 1, 2016

I stayed 2 nights on my way to Roatan. My flight got in near midnignt os I made arrangements with this hotel to pick me up at the airport. He was waiting for me and I felt very safe. I was warned to not walk anywhere even the Jhonny Rockets that was within view but I did with not problem... More 

Helpful?
1 Thank Becky55
GuestserviceCrowne, Guest Relations Manager at Crowne Plaza San Pedro Sula, responded to this review

We are glad to hear that you had a wonderful visit to Mercado el Guamilito! We will be waiting for your next visit. More 

Wellington, Florida
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed March 20, 2016

The experience was not good from the maintenance and condition of the hotel side, the gym equipment and maintenance was poor and non-functioning properly. Room services specifically laundry services was not as expected, first day request to pick up came late after my departure from the room although I was told the personnel would come up soon, second day I... More 

Helpful?
Thank dinonasi
IHGService, Guest Relations Manager at Crowne Plaza San Pedro Sula, responded to this review

Dear dinonasi, Thank you for submitting your review of our hotel. I am pleased to note that you liked the wonderful staff and good breakfast. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Your comments regarding the overall condition of the... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 6, 2016

I booked this hotel at the suggestion of the person I was coming to assist in Honduras. I had been to SAP before and knew of other hotels, but since I was to meet a group at this hotel, I chose it. It was ok, and ok would have been ok had it not cost so much. The room rate... More 

Helpful?
Thank Chris H
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience since we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel San Pedro Sula. Our hotel has king size and double bedrooms, and a presidential suite, 2 phone lines per room, plus extension in bathroom, 25 TV with remote control,32' LCD TV in Executive Floors, Ipod dock station in Executive floors, coffeemaker, iron and ironing board, safety box, vanity mirror and hairdryer in each room. Radio Cd Player wake-up clock, desk in each room with data port and Free Wireless Internet connection, satellite TV with Cinemax, HBO, HBO signature, HBO plus, CNN, Univision, ESPN, CBS. Restaurante 'Rio de Piedras' open daily. ATMOSFERA lounge and bar , 6 meeting rooms from 15 to 250 persons. Beauty salon,Casino, tourism tours and information desk. Business center.Wireless Internet in Bar, Restaurant, Pool, Gym, Lobby, Bussines Center and Executive Lounge. ... more   less 

Additional Information about Crowne Plaza San Pedro Sula

Address: Boulevard Morazan O- E, btwn Avda 10 11, San Pedro Sula CT1100, Honduras
Location: Honduras > Cortes Department > San Pedro Sula
Price Range: $98 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Pedro Sula 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Crowne Plaza San Pedro Sula Hotel San Pedro Sula
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