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Crowne Plaza San Pedro Sula

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Traveler (39)
Room & Suite (44)
Dining (6)

About

Location
Cleanliness
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Value
The Crowne Plaza Hotel San Pedro Sula. Our hotel has king size and double bedrooms, and a presidential suite, 2 phone lines per room, plus extension in bathroom, 25 TV with remote control,32' LCD TV in Executive Floors, Ipod dock station in Executive floors, coffeemaker, iron and ironing board, safety box, vanity mirror and hairdryer in each room. Radio Cd Player wake-up clock, desk in each room with data port and Free Wireless Internet connection, satellite TV with Cinemax, HBO, HBO signature, HBO plus, CNN, Univision, ESPN, CBS. Restaurante 'Rio de Piedras' open daily. ATMOSFERA lounge and bar , 6 meeting rooms from 15 to 250 persons. Beauty salon,Casino, tourism tours and information desk. Business center.Wireless Internet in Bar, Restaurant, Pool, Gym, Lobby, Bussines Center and Executive Lounge.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport Transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
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104Reviews
101Photos
3Q+A
6Room tips
Traveler rating
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Popular mentions
I have been travelling to San Pedro Sula since 2016. This hotel is getting worst. One of the elevator "under remodeling " for very long time. I was the only one having dinner in the restaurant on one night. There is no bell boy to help host with luggage. During my 2 days stay, I
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Response from IHGService, Guest Relations Manager at Crowne Plaza San Pedro Sula
Responded Nov 20, 2018
Hello Robert L, Thank you for always staying with us and taking the time to review our hotel. I am glad to see that you have regarded our location to be great. I'm sorry to see that issues regarding your room, air conditioning unit, hot water, and bellman service were a letdown. Please accept our sincerest apologies for any inconvenience these have caused. As a valued guest, the feedback we receive is highly appreciated as this is our best resource for continually improving guest satisfaction. We hope you would consider staying with us again should your travels bring you back to the area. Best Regards, Dianne L. Case Manager IHGService
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We stayed there the night before a cruise. The cruise terminal is only 1 mile away. We could see our ship from the hotel window. The room was clean. 2 queen size beds. Nothing elaborate. Met the needs. The restaraunt has strange hours and a limited menu. We both felt rushed.
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Response from IHGService, Guest Relations Manager at Crowne Plaza San Pedro Sula
Responded Nov 21, 2018
Hi there, Noah G! I came across your review, and while I'm happy about your nice words on our rooms and location, it disappoints me to see that your stay wasn't hassle-free due to the issues you had with our service level, and the restaurant operation hours and menu. I get your sentiments and I'm sorry. What you described certainly isn't what we want for our guests. I've noted your feedback and shared this with the hotel. They will make sure that actions will be taken so this does not happen again. We would like to make it up to you, so when you visit the area again, I hope you give us another try. Thanks for choosing to stay with us! Regards, Joel A Case Manager IHGService
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+4
The rooms aren't in good shape, the air condition didn't work so I had to change of room. It had no energy when I enter the room. There was no safe box. The bathtoom wasn't working. I don't recomend this hotel. The attendance and breakfast it was good but doesn't compensate the
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Response from IHGService, Guest Relations Manager at Crowne Plaza San Pedro Sula
Responded Oct 24, 2018
Hello Claudio Roberto S, Your feedback is important, thanks for choosing to stay with us. It's worrying that our room upkeep fell short of expectations. The conditions you shared are not our usual standard and be assured that these have been raised with the team. Reviews like yours help us spot areas that need additional attention so similar situations may be avoided. On the upside, I'm glad you were promptly offered a change of rooms and that our breakfast service left a more favorable impression. Thanks for the candor. I hope we get to host you again soon so we may show you that your recent experience was just an exception. Kind regards, Jillian I Case Manager IHGService
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Had a short stay at the Crowne Plaza. The location was easily accessable to the airport and our stay was uneventful. The check-in took forever and the staff seemed tired and uninterested. The lobby was large and pleasant. Rooms were good sized; smelled very musty. Basic
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Response from IHGService, Guest Relations Manager at Crowne Plaza San Pedro Sula
Responded Oct 13, 2018
Hi yecats59, Thank you for staying with us. While I am glad that you liked our rooms, lobby, and location, I was also concerned to read your comments about your check in experience, the smell in our room, and the quality of our breakfast among the others. We only want the best stay for our guests and I am sorry for any inconvenience you might have experienced. I'll share your comments with our team for improvements necessary. We hope to see you again soon. Mike F. Case Manager IHGService
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Basic crowne plaza hotel. Good hotel for San Pedro Sula. I recommend the “Churrasco Hondureño” at the hotel restaurant! Good amenities at the room. Nice and clean. Well located. Fast taxi services at front desk.
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Yes the shuttle service is charged at 20US$ per ride for the airport
0 votes
You can call us to +504 25508080, or email us. We will arrange a pick up for you. Normally all transportation charges you 20US$ per ride from/to airport
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Depende de como hagas tu reserva, algunas paginas te dan la opción de solicitarlo y sino puedes contactar directamente al hotel luego de hacer la reserva.
0 votes
"Don't choose room facing the main street. Ask room without connecting door. It is annoying to hear next room guests conversation."
"Get a room with a king bed if possible, more space than the room with 2 beds"
"Elevator side is my favorite."
"You need to be an tv star to have nice treatment or be Jennifer friend!"
"The only nice rooms are on the executive floors but you will have to pay a bit more and for the money don't even bother."
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PRICE RANGE
$100 - $142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza san pedro sula hotel san pedro sula
LOCATION
HondurasCortes DepartmentSan Pedro Sula
NUMBER OF ROOMS
128
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