Booking in advance was very easy. We were greeted by the owner’s wife when we arrived and were shown to our room. The A/C was ice cold, the room was spotless and updated, and the shower was as warm as you wanted. We liked it so much we ended up staying another night. Located right in the middle of West End. Literally a 20 second walk from the best bar in town, and the bay is right across the street. There is a fruit stand right on the corner by the hotel with fresh fruit every morning. The owner personally took us to the airport at 5:45 in the morning the day we checked out. When we go back to Roatan, we will definitely stay here again.
I've been down to Roatan 4-5 times and wanted a better hotel this time around vs previous stays. The owners at my favorite dive ship, Coconut Tree Divers, recommended I try Bay Side Hotel. WOW, game-changer! The location is perfect, right across the street from the beach and opposite corners from the dive shop. Everything in the rooms felt brand new, not a single scratch or broken handle. The water ran super hot, AC was very strong and quiet, the bed was firm and seemed expensive, the new pillows were memory-foam, the sheets were bright white and crisp, the 2-door fridge/freezer ran cold and still had the protective plastic covers on the shelves, and the smart TV had MANY channels including premiums like HBO, etc. Every time we'd leave the room in disarray in the mornings to go diving, we'd always return to a spotless and fresh room in the afternoon. Seriously, there wasn't even a tiny wrinkle in the sheets and the folding was perfection... it's crazy. Also, the owner Tim was extremely accommodating. We didn't ask for much... but upon arrival Tim was at the airport with his pickup, cheerful and welcoming. I happened to forget a scuba bag at baggage claim and when I told Tim he dropped what he was doing to take me back on the 25 minute drive to the airport. He then took us over to the grocery store to buy stuff cheaper than we'd find over at West End. All-in, I'd say we easily wasted 2+ hours of Tim's day and not once did he seem to care - what a guy! Seriously, try this hotel... you'll feel you're in safe hands, paid a reasonable price, and never have to compromise during your stay in Roatan! We'll definitely be back! Thanks Tim!…
It is a hotel with excellent quality and service and good prices. Located strategically in the best area of West End, with access to many restaurants, economic transport to West Bay, supermarkets, zoos. The beach is just across the street. We have spent an exceptional week, we are glad to be back. We recommend it.
I stayed in this hotel for four days. Had an excellent time . It is steps away from the ocean and very close to all the restaurants. The rooms are spotless and the beds , pillows are all brand new and...More Yes on my upcoming visit I would love to return to Bay Side Hotel again. Come experience it for yourself you will be very delighted.
Excelent place to spend your vacation with comfortable beds and pillows. Good customer service. It has beachfront location and close to the nightlife. Loved the fact that it has laundry service. Would definitely come back.