We stayed here for one night to enter the park very early. The room smelled bad and wasn't clean. Shower was cold all the time. The interior was really unloving. It' s much too overpriced. The hotel is run down. The staff is friendly.
Very nice setup in the middle of the jungle. Rooms where nice and well kept. Internet was slow and available for free until 8:00 pm. At 8:00 pm power plant is shut down and they have a very well run battery back up system that powers light and ceiling fans. Overall a very nice place if your plan is to take the sunrise tour of Tikal
We were not expecting a lot based on some reviews but we enjoyed our stay. The room is basic but we had no complaints. The food in the restaurant was great, the service was very good. Shout out to our waiter: Pablo - lovely guy.
Finally a place that is honest about their strengths and limitations. They’re in the park so the facilities are basic. The staff are very helpful and several speak more than one language. The power goes out at 8pm so be prepared for that and there are various times in the day when water isn’t available. This is all explained clearly when you arrive though. There is some WiFi for a bit in the day, but it’s only strong enough for text messages, don’t get your hopes up for anything more. You’re kind of stuck with eating at the hotel restaurant as it’s so remote but that’s ok, all the food we had was fine. Breakfast doesn’t start until 7am which is a bit of a shame as the park opens at 6am. That’s just something to be aware of.
The Jaguar Inn and two other hotels are the only ones in the park right near to the Tikal ruins, so they have a monopoly and need not try too hard. They charge as much as most good hotels but don't offer the amenities. Yes, there are specific times that the electricity and water are turned off (in mid-morning, mid-afternoon, and all night). I understand that it's saving energy, but I would fill the plastic garbage can with water just in case my lady or I had to flush in the night. Because of this lack of consistent power, there are no fridges in the rooms either. The rooms are comfortable, at least more comfortable than the tenting, which is also available, but ours didn't get cleaned until later in the day. It was surprisingly chilly at night, but when the howler monkeys started up it sounded like Jurassic Park out there, so we didn't get great sleeps anyway. (Still loved the sound!) None of this is a secret, and it's worth the inconvenience just be so near the incredible Tikal ruins that you can tour it at will over two or more days. The restaurant is pretty good, though the servers spoke almost no English, which is odd since a great many of the travellers are English speaking. It's rustic, but feels right for a jungle dwelling. Love that name – Jaguar Inn!…