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Hotel La Riviera de Atitlan

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Hotel La Riviera de Atitlan
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103 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Mexico City, Mexico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is nice, a little renovation would do good to the hotel. Nevertheless, the services they offer, the swimming poo, and the 2 jacuzzis make it a very comfortable hotel, especially of you´re staying for a longer time. What was really nice is that it has its own quay from which makes it easy to travel by tourist boat... More 

Helpful?
Thank OnedeVries
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

Panajachel and Atitlan Lake are amazing, that´s for sure. We are just lucky to have a great location for our guest to admire it every day from their room. Hope to see you again soon. More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We are staying at a private apartment in the hotel and decided to stay an extra day in the hotel itself. Miguel at the front desk, was the receptionist. He was the most disgusting and rude man I have ever had the displeasure of meeting. I tried to book a room and showed him the special rate his hotel was... More 

Helpful?
Thank Amreen K
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review
Google Translation

Lamentamos su mala experiencia, sin embargo hay mucho que aclarar. El Condominio La Riviera de Atitlán consta de 3 edificios,... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed July 14, 2016 via mobile

Great hotel with different activities for enjoying the place. The hotel has a small pool and jacuzzi. The boats can arrive at the port. The restaurant is good. Near to the hotel you will find a natural place for walking and for rappelling. The downtown is around 10 minutes in car.

Helpful?
Thank Alicia P
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

Thank your for your opinion. Hope to see you soon again. Regards, More 

Guatemala
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2016

Atitlan offers and environment that allows to connect with the nature and, just be You. Staying at La Riviera keeps you in the sweet spot of the natural reserve with a worldwide class hotel that brings you comfort at the sane time you can enjoy the private beach and facilities. I would repeat this experience, it's worth coming

Helpful?
1 Thank Susy P
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

Thank you for you opinion. Hope to see you soon :) More 

San Jose, Costa Rica
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 15, 2016 via mobile

Lake Atitlan is a place I will never get bored of visiting. The culture, the atmosphere of the little towns and their traditions make Lake Atitlan a must visit. The hotel was perfect, make sure you get a toom in the highest possible floor, the higher the better the view! Then for sunset go chill at the hot water jacuzzi,... More 

Helpful?
2 Thank JenniferCR
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

Gonna charge you a million dollar in your next visit... just kidding! Thanks for your opinion. Hope to see you soon. More 

Park City, Utah
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 7, 2016 via mobile

The hotel is expensive and offers very little in return. During our visit we were asked to go down to the restaurant to pick up our room service. At night the electricity went out in our room and it never came back on. The rooms are basic, yet they charge a five star hotel fee. Atitlan has plenty of other... More 

Helpful?
3 Thank Paizito
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

Thank you for your opinion and your partner opinion next to this one. We know it was an awful experience for all our guest this weekend due to the electricity matter. Although it is not in our hands, we wanted to speak to you during your check out and you did not want to listen our Floor Manager. Since you... More 

Guatemala City, Guatemala
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 7, 2016

DON'T waste your money. This hotel is sooo expensive for the service and the amenities it offers, it is really not worth it. We were given a very basic room (the only good thing was the view), asking if the had room service, we were told there was, we asked for a club sandwich, and then were called from the... More 

Helpful?
2 Thank aani2016
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

Thank you for your opinion and your partner opinion next to this one. We know it was an awful experience for all our guest this weekend due to the electricity matter. Although it is not in our hands, we wanted to speak to you during your check out and you did not want to listen our Floor Manager. Since you... More 

Greenback, Tennessee
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

Adjoining the hotel are condo/apt's that can be rented . We rented a condo on the fourth Floor of the tower on the left. We used the Hotel's facilities, work out room, beautiful pools and hot pool and a good restaurant. We were in walking distance of a "butterfly reserve" and a "Zip line ride". We were able to connect... More 

Helpful?
Thank dick19392015
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

We appreciate deeply from the bottom of our hearts your kind words, we are glad to have a great view and we are sure your opinion is going to be very valuable advice for our future visits. We hope to see you soon, Regards, More 

Bel Air, Maryland
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 30, 2015 via mobile

We stayed two nights at this hotel on our recent trip to Guatemala. The hotel is beatiful, the premises are beautiful and the view is breath taking! There is also lots to do in the area... What went wrong? (1) it is overpriced for the value. (2) there is no ac in the rooms! (3) there is no WiFi in... More 

Helpful?
3 Thank cakelv_34
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

Thank you for your opinion, we will take what we can change, because unfortunatetly there are things that are off our hands, but changing the channel or improving the customer service we can surely do and fast. We hope to see you soon and again thank you for taking the time to write these words which we believe are going... More 

Hammond, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 8, 2015

We were in Panajachel for Semana Santa and we were hoping to get a room for myself, my husband, and our two boys, we were told my 16 year was considered an adult and had to pay an adult price therefore we would need to purchase two rooms or an apartment which was about 300.00 for one night we declined... More 

Helpful?
2 Thank tgarcia182
JessideSharaf, Gerente at Hotel La Riviera de Atitlan, responded to this review

Thank you for your time and comments, we are improving customer service and we hope to give you a better service in the soon future. Hope you give us the chance on your next visit to Panajachel. Regards, More 

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
La Riviera de Atitlan Hotel, located at San Buenaventura Bay, Panajachel, Solola, Guatemala. Has the best view to Lake Atitlan, being the only 14 level construction on its shore, guarantees the best natural show on sunsets and sunrises; our staff is completely capacitaded to attend all your needs and expectations, to give you an unvaluable experience. Come and enjoy! ... more   less 

Additional Information about Hotel La Riviera de Atitlan

Address: Bahia San Buenaventura | Solola, Panajachel 07010, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $98 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Riviera de Atitlan 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hotel La Riviera De Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#3 On the Beach Hotel in Panajachel
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