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I can't rate this place highly enough - Richard, Carlos, Carla, Juan are GREAT hosts. The medicinal garden, massage room,hot tub, and daily breakfast, wifi, and security are all great features. Richard also conducts tours at amazingly low prices. He took us to ChiChi, Antigua,...More
Response from Freezedry, Propietario at Posada Los EncuentrosResponded March 3, 2018
It's our greatest pleasure to hear that we are so well appreciated. We are blessed with a broad spectrum of clients and that lends life to our central theme - and name in Spanish ( Posada Los Encuentros = Lodge of Encounters)
We were there just for lunch and the food and service were very good. We had several options to choose from and the portions were perfect. Their hibiscus tea was very refreshing. The dining room was charming.
We enjoyed our stay and Richard's friendly and fine hospitality, including good breakfasts with good coffee. We should add that we had a great day touring several villages around the lake with Richard. He knows everyone and knows lots of enjoyable spots to visit.
Richard, the American host who runs this Posada, made us feel at home and was very knowledgeable. He told us all there was to know about the different villages around Lake Atitlan and recommended we took the morning lancha to visit different villages. Our room,...More
We had a room that was practically a studio apartment. It had a kitchen w/ a full refrigerator,sink & 2 burner stove. Our bed was covered w/a lovey Mayan blanket. There was a 5 gallon jug of pure water outside on our landing. Unfortunately wifi...More
Response from Freezedry | Property representative |
Posada Los Encuentros has a well deserved reputation for cleanliness and helpfulness that is overwhelmingly supported by published ratings. Richard Morgan is commonly mentioned by guests as especially helpful.The complaint... More
Posada Los Encuentros has a well deserved reputation for cleanliness and helpfulness that is overwhelmingly supported by published ratings. Richard Morgan is commonly mentioned by guests as especially helpful.The complaint of the mentioned person being purportedly "ripped off" was investigated, with the lodge's complete cooperation, by the local Justice of the Peace, with Guatemala's national tourist burea, and the country's better business bureau - all of whom tried to negotiate a reasonable resolution to what they all felt to be a grossly exaggerated claim. The guest refused to accept any of this counsel. The recent amazing and unwarranted comment by a friend of this person is simply an enduring, malicious grudge lacking any productive purpose.