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Porta Hotel Del Lago

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Porta Hotel Del Lago
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339 Reviews from our TripAdvisor Community

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Showing 165: English reviews
San Marcos, California
Level Contributor
209 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 2, 2016

This hotel had beautiful views of the lake and volcanoes; but unfortunately no air conditioning. We were told that "usually" they do not need air in the rooms; but unfortunately for us it was very hot and humid the two days we were there. Also the first night, there was a party going on and having a patio door open... More 

Helpful?
Thank ntflady
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear ntfldy Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that... More 

Essen, Germany
Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed May 26, 2016

The Porta has THE best views of the lake that no other hotel has. (Lovely big pool if you care about that and beautiful garden as well where you can sit and enjoy the amazing lake view) You can't beat sitting on your balcony and enjoying the breathtaking view, be it sunrise, sunset pany time of day. They have done... More 

Helpful?
Thank Jeannine2708
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Estimada Jeannine Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Regards Ana María More 

Packwood, Washington
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

One night stay. Excellent view of the lake and volcanoes from the rooms (5 floor). The hotel was neat and clean with excellent service. It is close to the lake and lots of street shopping around the hotel. The merchants will barter with you and you can get a good deal. The restaurant was a good place for dinner and... More 

Helpful?
Thank Loren M
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Loren M Thank you for sharing your experience during your stay at Porta Hotel del Lago. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your comment on Tripadvisor! Ana María More 

1 review
5 of 5 stars Reviewed May 4, 2016 via mobile

We enjoyed our stay at the hotel. It was a very nice hotel with beautiful grounds, a nice restaurant, a big pool, and clean rooms. The staff was friendly and helpful. We did not speak Spanish but managed well communicating with the staff. They had nice buffets and also the menu were in both Spanish and English. We were on... More 

Helpful?
Thank LittleMac03andPatti
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Little Mac Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the wonderfull view in the balcony. Our mission is to exceed your expectations and we are very pleased that you give us these comments. Customers like you make us improve every... More 

Bottmingen, Switzerland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 13, 2016 via mobile

We stayed at this older but comfortable hotel during our trip through Guatemala. The front desk staff was great and the "welcome drink " very appreciated after a long drive on guatemalan roads. Our rental car felt very save at their private parking. Hotel is within short walking distance to shopping and restaurants. We've got a spacious and clean room... More 

Helpful?
1 Thank Dosan W
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Dosan W Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Regards Ana María More 

San Jose, Costa Rica
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 10, 2016

January 2016 found my wife and I visiting family in Guatemala City. Much has been written and dedicated to Antigua, Guatemala, possible the most beautiful town in all Central America. Well, a visit to Lake Atitlan can be an exciting side trip, if you happen to be in Antigua and want to explore other nearby places, additionally to Ciudad Vieja... More 

Helpful?
2 Thank JuanMadriz
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimado Juan Madri Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta... More 

Hulhumale Maldives
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 8, 2016 via mobile

Nice hotel on the lake. Amazing view of the volcanoes. Lovely pool and dining room. Good fitness center. Walking distance to the main shopping and dining street. A bit expensive for Guatemala but couldn't be a nicer setting. We are traveling with our dog so had to pay extra to have her in our room but had a room with... More 

Helpful?
Thank DarlingK767
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear DarlingK7 Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso Lago... More 

New York City, New York
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 8, 2016

As a senior traveling alone, I decided to go to Porta del Lago six months after knee replacement surgery. I wanted to test my knee, be in a warmer climate instead of New York in January so I came back to Guatemala. I first made arrangements for Alfredo of Alftransportation to meet me at the airport for my first night... More 

Helpful?
1 Thank anemarie76
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear anemarie7 Muchas gracias por su comentario, para nosotros ha sido un gran privilegio poder servirle y nos es muy... More 

Burlington, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed March 24, 2016

This was a lovely hotel but it lacked some Guatemalan flavour. The woman at the front desk for our check in was miserable. She was so unpleasant we couldn't understand why she was the first person most of their guests see. Thank goodness for Kevin. I think he was the manager. He turned an unpleasant experience into a very good... More 

Helpful?
Thank Hlm7459
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear Hlm7459 Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta Hotel... More 

Saskatchewan, Canada
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 10, 2016

We had lunch here on more than one occasion and the food was excellent. The service is very good, very polite. The staff are all very friendly right from the front door on. The grounds are well kept, excellent pool facilities.

Helpful?
1 Thank Dennis K
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Dennisk Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the the food, service and hotel gardens. Thank you so much for your comment on Tripadvisor. Regards Ana María More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Porta Hotel Del Lago

Address: 2 Avenida 6-17, Panajachel 07010, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $81 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
Number of rooms: 100
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Also Known As:
Porta Hotel Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#1 Green Hotel in Panajachel
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