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Porta Hotel Del Lago

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Porta Hotel Del Lago
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327 Reviews from our TripAdvisor Community

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Showing 160: English reviews
San Jose, Costa Rica
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 10, 2016

January 2016 found my wife and I visiting family in Guatemala City. Much has been written and dedicated to Antigua, Guatemala, possible the most beautiful town in all Central America. Well, a visit to Lake Atitlan can be an exciting side trip, if you happen to be in Antigua and want to explore other nearby places, additionally to Ciudad Vieja... More 

Helpful?
2 Thank JuanMadriz
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimado Juan Madri Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta... More 

Hulhumale Maldives
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 8, 2016 via mobile

Nice hotel on the lake. Amazing view of the volcanoes. Lovely pool and dining room. Good fitness center. Walking distance to the main shopping and dining street. A bit expensive for Guatemala but couldn't be a nicer setting. We are traveling with our dog so had to pay extra to have her in our room but had a room with... More 

Helpful?
Thank DarlingK767
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear DarlingK7 Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso Lago... More 

New York City, New York
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 8, 2016

As a senior traveling alone, I decided to go to Porta del Lago six months after knee replacement surgery. I wanted to test my knee, be in a warmer climate instead of New York in January so I came back to Guatemala. I first made arrangements for Alfredo of Alftransportation to meet me at the airport for my first night... More 

Helpful?
1 Thank anemarie76
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear anemarie7 Muchas gracias por su comentario, para nosotros ha sido un gran privilegio poder servirle y nos es muy... More 

Burlington, Canada
2 reviews
4 of 5 stars Reviewed March 24, 2016

This was a lovely hotel but it lacked some Guatemalan flavour. The woman at the front desk for our check in was miserable. She was so unpleasant we couldn't understand why she was the first person most of their guests see. Thank goodness for Kevin. I think he was the manager. He turned an unpleasant experience into a very good... More 

Helpful?
Thank Hlm7459
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear Hlm7459 Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta Hotel... More 

Saskatchewan, Canada
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 10, 2016

We had lunch here on more than one occasion and the food was excellent. The service is very good, very polite. The staff are all very friendly right from the front door on. The grounds are well kept, excellent pool facilities.

Helpful?
1 Thank Dennis K
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Dennisk Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the the food, service and hotel gardens. Thank you so much for your comment on Tripadvisor. Regards Ana María More 

Canada
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 5, 2016

Lakeside retreat view sadly marred by volcanic activity Well run hotel with good service Food quality was good Front Desk staff helpful Good location for visiting towns across the lake and markets in neighbouring communities

Helpful?
1 Thank HawaiiCanada
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear HawaiiCan.. Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the friendly staff and great food. Thank you so much for this comment on Tripadvisor! Regards Ana María More 

Tampa, Florida
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 1, 2016

This is the place to be in Panajachel. The location is next to none and its one of the largest places around the town. The view of Lake Atitlan is one of the best you'll find. Its also a very close walk to all the shops and restaurants. The hotel lobby and restaurant are great as well.

Helpful?
3 Thank FindingJohnny
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear John A Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the Hotel and great food. Regards Ana María More 

Santiago Atitlan, Guatemala
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 26, 2016

We arrived late at the hotel with our reservation booked on internet for a double room and have been asked to pay a supplement for the second person. The staff at the reception was rude, we left the hotel to look for an other option in Panajachel...

Helpful?
2 Thank Ce_G45
Perth, Australia
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 22, 2016

The hotel is a curved format and offers great views from all rooms. We were on the fifth floor and had great views of the volcano and lakes. Close walk to shopping and trips across the lake to other villages. Clean, spacious rooms. No aircon, only a fan but didn't need aircon. We were there in February. Good free internet.... More 

Helpful?
1 Thank rocknroller_13
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimados rocknroll Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta Hotel... More 

Orlando, Florida
Level Contributor
806 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 1,387 helpful votes
5 of 5 stars Reviewed January 28, 2016

I was astounded to read negative TripAdvisor reviews regarding this comfortable and clean hotel with hospitable staff. Perhaps being part of a tour group, I was not aware of room or restaurant costs, or the expense of day tours. Our 12-member Overseas Adventure Travel (OAT) tour group received a warm welcome for our two-night stay. This hotel borders Lake Atitlán,... More 

Helpful?
2 Thank DeanMurphy2020
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Dean Murphy Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view, friendly staff and great food. Customers like you make us improve every day, we appreciated all your valuable comments during your stay. It gives me pride and pleasure to share your lovely comments... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Porta Hotel Del Lago

Address: 2 Avenida 6-17 Zona 2, Panajachel, Guatemala
Location: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $89 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Porta Hotel Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#1 Green Hotel in Panajachel
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