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Porta Hotel Del Lago

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Traveler (407)
Room & Suite (127)
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Overview
  • Excellent32%
  • Very good42%
  • Average19%
  • Poor4%
  • Terrible3%
Travelers talk about
“lake atitlan”(32 reviews)
“big pool”(3 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Porta Hotel Del Lago
Offers & Announcements: 20% off room rate
Offers from Porta Hotel Del Lago
Offers & Announcements: 20% off room rate
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Reviews (544)
There are newer reviews for Porta Hotel Del Lago
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62
114
39
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11
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62
114
39
13
11
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All reviewslake atitlanall inclusive packagebig poolcorner suitebreakfast buffetlarge hotelelectrical outletsno air conditioningbit datedpool arearooms face the lakestayed here for two nightslocation is excellentshort walkwould stay here againfiltered watersurrounding volcanoes
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11 - 15 of 239 reviews
Reviewed March 13, 2018 via mobile

Nice hotel and courteous staff. The location is quiet and close to the center. We booked for three nights but there was no hot water in the shower. They sent someone to repair but did not help ... Hot water in the shower is elementary...More

Thank Aviva S
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded March 24, 2018

Dear Aviva S Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We will consider your comment to provide better service to our guests. Regards Ana María

Reviewed March 6, 2018

The hotel overall is nice but there was nothing exceptional. I paid about $150 per night but for the same amount there are nice Air BnB's in the area. The good: -helpful staff -central location -big pool -close to the docs -nice restaurant -amazing views...More

1  Thank cmyoung119
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded March 7, 2018

Dear cmyoung119 Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comments are taken into consideration to take the necessary actions to improve. Regards Ana María

Reviewed March 4, 2018

"Cool" place to relax, enjoy the view, the quiet pastoral location, the nice wide rooms , the food, the good service , the relaxing atmosphere , the water and as a whole spending wonderful time as close to heaven as possible. Enjoy!

Thank pazitush
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded March 7, 2018

Dear pazitush Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view, friendly staff, nice room, the food and service. We appreciated your valuable comments during your stay. Regards Ana María

Reviewed February 22, 2018 via mobile

Amazing room, amazing view. Great for the price and location by the water. I chose it for one nice night in Pana before travelling with a lower budget around the lake. It did not disappoint! My only question is why was it so empty? Come...More

Thank Felix M
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded March 7, 2018

Dear Felix M Thank you for sharing your experience during your stay at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your...More

Reviewed February 21, 2018

The hotel is in a great location, it's not too far from the lake or the better places to go grab some food or coffee. It was a decent place, the beds and pillows were a little hard to sleep on but the rooms and...More

Thank Cnewb746
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded March 7, 2018

Dear Cnewb746 Thank you for sharing your experience during your stay at Porta Hotel del Lago. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your comment on Tripadvisor! Regards Ana María

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Room Service
Free Internet
Free Parking
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$82 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$82 - $196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (407)
Room & Suite (127)
Dining (24)
Pool & Beach (22)
Business Center & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
Ask a question
ddoria1980
March 9, 2018|
Answer
Response from cmyoung119 | Reviewed this property |
No sé a que obra de teatro se refiere.
0
Votes
emeli382017
February 18, 2018|
AnswerShow all 2 answers
Response from Jeannine2708 | Reviewed this property |
You mean Guatemala City Airport ? I'd recommend booking a private transport with Adrenalina Tours in advance, that would be the most comfortable ( I have travelled with them for years and they are a reliable and trustworty... More
0
Votes
shj073
November 23, 2017|
AnswerShow all 3 answers
Response from Fernando X | Property representative |
Hi! We do have an elevator and handicap access. Hope to see you soon!
0
Votes
Google Translation
Room Tips
"I think all rooms looks to the lake."
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"Water view is best"
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"I think most rooms offer spectacular views of the lake - but check before booking."
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"If possible, ask to see a room before you book and get a room on the 3-5 floors for best views."
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