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I avoided this hotel due to size and feel, preferring to stay at a smaller, more personal place. Due to an error in booking the other hotel we ended up here and we were pleasantly surprised by the friendly and very helpful staff.
I stayed at this hotel for one night with friends, and would love to come back and stay longer! First of all, the setting and the views are magical. I arrived at night, and when I woke up and saw the view of the lake...More
Thank Meredith A
Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded April 14, 2017
Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the awesome view. Our mission is to exceed your expectations and we are very pleased that you...More
We arrived via a transfer booked with the hotel at 11:30 and were then told we were unable to check in until 3pm. At 3pm, our room was still not ready for another 30 minutes and ended up not being our original room. The room...More
Thank Brittany O
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 1 week ago
Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration
My room was in the very center of the building. Although all rooms have a lake view, I enjoyed the panorama seen from the balcony. This is a well maintained and the only minor hitch was that there were enough electrical outlets for everything. A...More
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 4 weeks ago
Dear Gran Pena
Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time, our mission is to exceed your expectations and we are very pleased that you give us these comments....More
I stayed here for two nights while on an organized tour. The location is excellent with respect to both the view and the town. The facility was clean, the rooms spacious and the staff excellent. I certainly would stay here again if I am back...More
Thank Robert F
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded June 17, 2017
Dear Robert F
Thank you for sharing your experience during your stay at Porta Hotel del Lago. I do hope that we'll have the pleasure of welcoming you again soon.
Thank you so much for your comment on Tripadvisor!
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Fitness Center with Gym / Workout Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Center with Gym / Workout Room
$55 - $327 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Panajachel
Non-Smoking Rooms ,
Number of rooms
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Western Highlands >
Solola Department >
Lake Atitlan >
Also Known As
Porta Hotel Panajachel ,
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Response from Ana Maria H | Property representative |
Thank you very much for your comments, I must tell you that on Porta Hotel del Lago we still don´t have air conditioning in rooms,
Thank you very much for your understanding
Porta Hotel del Lago Concierge