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Jardines del Lago

Certificate of Excellence
Calle Monterrey, Panajachel, Guatemala
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1 room 1 adult
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Jardines del Lago
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147 Reviews from our TripAdvisor Community

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California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a few nights here while visiting our son who was teaching English in Panajachel. The hotel staff is very friendly, although we did not run across anyone at the front desk that spoke very much English. Our room was very basic, but we weren't expecting Hilton standards. We were on the second floor which afforded us the most... More 

Helpful?
Thank BrendaCalifornia
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thanks for your comments It was a pleassure to attend you, really we have a great and marvelous view from our rooms. We wait for your proximately visit. More 

London
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a lovely hotel with the most amazing views of the lake, everyone is friendly and helpful (special thanks to Amalia who was a star) and I even got a lovely present on Christmas day along with a traditional tamale and punch! There are only about 30 bedrooms but the grounds are really big, so you really don't notice... More 

Helpful?
Thank marionc74
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Thank you for your comments, I send greetings to Amalia for the good service you gave, we like to pamper our guests celebrating the holidays as a family, we have large green area to enjoy at different places in our facilities. Our location is as comfortable as you mention we are a short walk from the main street of Panajachel.... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 4, 2016

The best thing about this hotel is the gorgeous view of the lake! What a gorgeous setting. You will want to sit and have a drink or chat by the lake for hours. The rooms themselves are okay--thin walls mean you hear everything, and there were barking dogs all night long. Some drainage issues with the bathroom, and one mattress... More 

Helpful?
Thank nancy792
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Our lakefront location makes the stay comfortable, thanks for your comment take caution with noise. We expect a next visit to check that thanks to your comments have been made changes. More 

San Francisco, California
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

When I arrived, I was horrified. The lobby is beyond basic and ugly. The rooms are also bare bones with old furniture. That said, the beds were comfortable, the water hot, and the rooms are clean. The setting on the lake is beyond compare. Gorgeous If u have small kids they will enjoy the trampoline and playground. Breakfast was plentiful.... More 

Helpful?
Thank SFFoodies
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

The hotel want to keep the old but yet modern wing, they are luckly for guest satisfaction, please appreciate the good service we provide our staff has been trained to assist. We expect an early visit. More 

Swindon
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 9, 2015

The hotel is set a lovely grounds facing the lake. Water supplied, wifi in room and shampoo & soap. Clean room and bedding. Self service breakfast with adequate choices. Restaurant not used as we went in the local town for our evening meal.

Helpful?
Thank Lucyleak
Accra, Ghana
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 17, 2015

This hotel has many unique features. The lake gives the resident a cool breeze atmosphere and gardens gives a serene and a natural beauty to complement the nice cooling off one could have at the lake front

Helpful?
Thank edward874
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Thank you very much for your view we strive to make our customers the best memory of us and our wonderful Lake Atitlan are in continuous improvement are carried forward to your next visit forward to assist you. More 

Chino Hills, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 7, 2015 via mobile

The hotel offered us everything we needed. A clean bedroom, very clean bedding and floors. Great clean bathroom with clean towels, shampoo, soap, and great service. All bedrooms have a great view of most of the lake. The garden on the grounds is breath taken, it has hammocks for the guests, and it has a pier to be able to... More 

Helpful?
1 Thank EAYs
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Thank you very much always strive to give the best possible service thank stay forward to your early visit. More 

Panajachel, Guatemala
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 30, 2015

Great hotel for what it is. Unmatched garden and access to the lake. You can walk straight out to the lake and walk on the private boat dock. 180 degree views of the lake and it's volcanoes. The drive in to the gravel parking lot and aging exterior do not do this hotel justice. Once you get through the front... More 

Helpful?
1 Thank GregPJensen
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review
Google Translation

Gracias por los comentarios que nos ayudan a mejorar día a día, realmente somos muy afortunados por la ubicación y... More 

Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

A good place by the lake side, very good & humble hotel staff, food is good, room and the facilities in the room is average... A bit too far from the airport, a good 3hrs drive Lots of small souvenir shops around the area, need a good bargaining tactics to get a good deal... What else.... A safe place definitely!

Helpful?
1 Thank Thinley D
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Good day! We are pleased that you have enjoyed the best views Atitlan and that could accompany your event with nature that the landscape offers . The staff of Hotel and Convention Center Lake Gardens is waiting to serve better in your next visit. More 

Lloydminster, Canada
Level Contributor
252 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed April 21, 2015

We ate in the restaurant in this hotel. The food was great, We had the fish, which was good. The service was friendly. The view from the hotel was lovely. There was a nice pool too. It was a good stop during a day trip to Lake Atitlan

Helpful?
2 Thank Sandeepina
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Good day! The staff of Hotel and Convention Center Lake Gardens we are pleased to have filled their expectations during their stay in our facilities and that you enjoyed our services, products and natural scenery of Lake Atitlan . We look forward to serving you on your next visit . More 

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