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All reviewshot springsthermal poolsthe main streetvolcanic springswifi only worksrestaurants at walking distancefoot soakrooms are largereception areaadd extramiddle of townwarm watergrounds are beautifulbit datedan oasisno wifi in the roomsnice place to stay
This place used to be a family owned hotel that charged a reasonable price. Now it belongs to the Porta chain who have ruined it by doubling the prices and having a corporate attitude toward guests. I was deeply offended by how my son and...More
Nice clean room and very quiet. What we needed after a horrible stay in Antigua. Hotel offers complimentary use of hot spas and sauna. Rooms where cleaned daily and very well. Nice courtyard, very relaxing. Location right on Santander, middle of action. And just a...More
1 Thank rudolfwstock
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 3 weeks ago
Thank you for taking the time to review your experience at Regis Hotel & Spa. We are pleased that you enjoyed the Hot Spring Water and Temascal.
I do hope that we'll have the pleasure of welcoming you again soon
They have an unwritten supposed "rule" that no locals can enter a guest's room even if they are family or there for a business meeting. Refused to write this out so I could cancel and get a refund from the booking agent since I was...More
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 4 weeks ago
Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Regis Hotel...More
This is a charming hotel on lovely grounds right smack in the center of the action of Panajachel but far enough off the street to be sheltered from the noise. The rooms are a good size and comfortable enough, with very good beds and pillows,...More
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded April 10, 2018
Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration.
I did and I paid the reservation for
this hotel 4 months before my trip and when I got to the Hotel Regis in Panajacel, at the day that I had a confirmed reservation for 3 nights, the front desk guy just told me that...More
2 Thank Friks2012
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded March 24, 2018
Dear Friks 2012
Thank you for sharing your experience with us, please accept our apologies, you are a very important customer for us. Your comment are taken into consideration to take the necessary actions to improve.
Response from Ana Maria H | Property representative |
Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comment are taken into consideration to take the necessary... More
Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comment are taken into consideration to take the necessary actions to improve.
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"Avoid #1, 2, and maybe 3 unless you hope to have wifi access in your room."