I love this place. The staff were super friendly and accommodating. Rooms were very clean and spacious and they had terraces for guests to enjoy. The gardens were well manicured and breakfast was delicious! I had an opportunity to explore the city and there is so much within walking distance! I walked to an artisanal market, tried authentic Guatemalan cuisine. The zoo and many museums are all within walking distance. They offered airport shuttle services. It was a great experience.
I stayed here last night, had a long day of travelling and was pretty knackered when I got in. The taxi was there to meet me as arranged and my room was quiet and really clean. Paulinho behind the desk got me a charger cos I had the wrong adaptor and was just really friendly. The breakfast is wicked and all the staff are so nice. I don't think you can look too much further than this place for a safe, clean first night in Guatemala. Thanks Villa Toscana, top people!
Villa Toscana exceeded our expectations! It is located in a guarded and gated area, so safety is paramount to them. It is just around the corner from the airport. Food delivered to the hotel was good and there was a great variety. Prices were in line with regular restaurant meals.The room was very comfortable - we had a terrace with views of the volcanoes and a king sized bed. We ate the complimentary breakfast in a very attractive garden. There were numerous hot and cold choices. The staff were excellent. We'll go back again!
You get what you are looking for: right outside of the airport, the hotel provides shuttle to and from the international terminal and they only charge for it if you need to leave before 5 am. The staff is super friendly and helpful. The room was comfortable enough for one night and very clean.
The hotel is very close to the airport, but walking is not something I would recommend. Take a short cab ride and you'll be there in moments, depending on the time of day because downtown Guatemala City traffic can be horrendous. I stayed in a clean room on the 2nd floor. It was very secure and clean. The bathroom was small but I was alone so it was fine. The staff were all super nice and accommodating. I don't speak Spanish but they all spoke very good English to help me understand. The manager Azucena was very helpful, but Sergio, Nelson & Paulino were as well. I had to make a last minute change to the dates I was staying there and normally that means a fee wouod be charged, but they heloed me without charging me a cancellation/change fee. That was so much appreciated! I will always remember that courtesy. The free breakfast was very good also. No meat is included with the free breakfast menu, but you can pay extra to have items added. I believe bacon or sausage were available, but I can't remember. Ask your waitress. My pillows were not very comfortable but the staff let me have an extra towel that I folded and placed under my head. I am more used to a super firm pillow. The smoking area was below my window, so that was not great at all, but it only affected me once since I only slept in the room. The shower water was nice and hot, you just have to be careful to not touch the shower head once the water is on. I did experience getting electrocuted slightly by this type of shower head once. There are live covered wires on top so you have to be cautious. The bathroom is very very small but I only had to pay $40-$50 per night, so I can't complain about space. :) The television had around 60-80 channels available and they had free access to Wi-Fi, but I did find the Wi-Fi to be spotty availability at night. Thank you for making me feel at home when I was only visiting for 5 days. I would pay to go here again on my next trip to Guatemala.…