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Mercure Casa Veranda Guatemala

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205 Reviews from our TripAdvisor Community

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Showing 100: English reviews
merritt island
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The suite was a spacious and quite roomy. Beds were very clean although quite firm - too much so for my particular taste. The room was clean, but the upholstered furniture was stained. Blackout curtains also had stains. Laminate flooring had cracked and warped in several places. Travertine in showers could be kept better but the shower was huge and... More 

Helpful?
Thank brevard52
Vinicio B, General Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Mrs. Tower Thank you for taking the time to tell us about your experience at the Mercure Guatemala Casa Veranda. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. More 

Antiguo Cuscatlan, El Salvador
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has one of the best locations in Guatemala city. It is near the airport and in the heart of Zona Viva. Security measures are the best that I had experienced in Guatemala. It has mini bar, microwave, coffee maker and other amenities in every room. It also offers a good breakfast buffet included in the room rate.

Helpful?
Thank carmengonzalezh
Los Angeles, California
1 review
5 of 5 stars Reviewed 5 weeks ago

My children and I stayed at this hotel back on Easter break 2016, the service was excellent, their breakfast too. The cleanliness of the room was very good. Their location is really good, across the street is a shopping center, and restaurants. The front desk staff is very helpful. We would stay at this hotel again

Helpful?
Thank seap30
Woodbridge, Virginia
1 review
4 of 5 stars Reviewed June 14, 2016

This hotel is vey nice the room is vey nice the only issue that we had is that, the security guard open our room door, we at that time we are watching tv. He just open the door and he said we are just check in to make sure everything is ok, NO PRIVACY .!!!!!1 NOT GOOD

Review collected in partnership with Accorhotels.com

Helpful?
Thank LHUITZ66
Palm Springs
Level Contributor
55 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 9, 2016

The location, being in the business and commercial district of the city is just perfect. Restaurants and bars abound in the area. One of the high end mall is 15 minutes walk. The area is also safe at night. Most of the hotels in the city are located in district and so you will see a lot of tourists and... More 

Helpful?
Thank Den L
Malta
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 28, 2016

The hotel is conveniently located in Zona 10 with an abundance of restaurants and cafés in walking distance. At least during the daytime the area seemed to be quite safe, too. The staff spoke english and acted in a polite and professional manner. I arrived early but my room was ready before the official check in time. The interior of... More 

Helpful?
Thank Sergio_Nobile
Chicago, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2016

We only stayed here a few hours at the end of our trip, but it was a great break to end the trip in a hotel setting. This is your typical "Western" hotel. Most of the accommodations we had in Guatemala were not typical of a hotel at all so this was a good break. Would highly suggest this hotel!... More 

Helpful?
Thank Bea_Kwatch
Brazil
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2016

Eu constatei que o lugar é muito agradável, fica na Zona Viva da cidade (Zona 10) e bom principalmente para longas estadias, porque há cozinha e geladeira para você fazer sua refeições. This is a very pleasant place, it is locate at the "Zona Viva" from Guatemala City (Zona 10) and is mainly enjoyable, because there is a kitchen, if... More 

Helpful?
Thank Denis S
Cairns, Australia
Level Contributor
132 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 25, 2016 via mobile

Stayed twice in one week. Check in was easy, English speaking front desk staff. Comfy and HUGE bed. Breakfast was pretty standard including an egg station. Good kitchen facilities in rooms but be warned - absolutely no cutlery, crockery, cookware provided. We didn't plan to cook but just in case you're planning too I thought I'd mention it. We ate... More 

Helpful?
Thank travelling_sister
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
99 modern and spacious suites,all featuring air conditioning, electronic control panel,minibar,Cable T.V.,work desk with wireless internet access,privade safe,digital telephones and voice mail,special rooms for non smokers,full kitchen , at 5 minutes toInternational airport La Aurora,located at zona viva, close to restaurants,bars,stores and business district, at 10 minutes from national theater and museum.At Mercure Casa Veranda,everything is meant to provide you with a much more pleasant stay. ... more   less 

Additional Information about Mercure Casa Veranda Guatemala

Address: 12 Calle 1, 24 zona 10, Guatemala City 01010, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $94 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Casa Veranda Guatemala 3.5*
Number of rooms: 99
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Also Known As:
Mercure Guatemala City
Accor Guatemala City
Mercure Casa Veranda Guatemala Guatemala City
Hotel Style:
#10 Business Hotel in Guatemala City
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