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12 Calle 1-24 Zona 10, Guatemala City 01010 Guatemala
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$95
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Traveler (129)
Room & Suite (77)
Dining (18)

About

#14 of 84 hotels in Guatemala City
Location
4.6
Cleanliness
4.4
Service
4.1
Value
4.1
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Languages Spoken
English, Spanish
329Reviews11Q+A25Room tips
Traveler rating
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Most Recent
bellfish wrote a review Jun 2022
USA..Tenn2 contributions
We stayed upon arrival and departure to Guatemala. The hotel is so spacious we had 3 adults and there was room for all of us. They were so nice to arrange a shuttle from the airport. The food was great !
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Date of stay: June 2022
Value
Location
Service
Room Tip: The suites are wonderful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Albrecht W wrote a review Sep 2021
3 contributions
If you wait for the right moment you always get a great deal and pay much less, than you ought to pay for such a classy hotel. Very nice suites, very nice breakfast, great location in the middle of zona 10 - I simply love this hotel
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Date of stay: June 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gjohns149334 wrote a review Dec 2020
1 contribution
Very good hotel would definitely stay here again. The food and restaurant was very good. And the staff accommodated me even though I was at the cut off, they still brought my dinner to my room. Muy buen
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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41Wahine wrote a review Nov 2020
Albuquerque, New Mexico64 contributions10 helpful votes
My normal go-to hotel in capital has closed, so we just picked Casa Veranda because of location and online pictures. WE WERE NOT DISAPPOINTED!! I HIGHLY recommed this hotel for a short or extended stay. So close to upscale dining AND take-out. Impeccable suites, with comfort and spaciousness. Great value, competent staff! Easy to find and secure underground parking. They do have shuttle for airport, better to stay before an early morning flight or early appointment in the city.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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M S wrote a review Jun 2020
Lawrenceville, Georgia1 contribution
i stayed on Jan 2nd. With my family, there was no hot water so i canceled and went to the Radisson hotel. Until today June 2nd almost half year i have not yet received the credit of the nights i did not used. I keep calling/emailing and they seem to not care. Worst service, i also emailed the Gm and until today i never heard back. I will not recommend to anyone specially if the hotel has to give you a credit. Very bad way to do business ...
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gisele L wrote a review Apr 2020
33 contributions12 helpful votes
I was amazed at the size and comfort of the rooms. I stayed in two different rooms (two different reservations) and they were both excellent. The kitchen, living room, bedroom, and bathroom were amazing! The price was good. Although the breakfast is a buffet and has a huge variety of pastries, breads, and hot dishes, people with dietary restrictions will find that there are few options. However, there are always fruits, juices, jam, fried platanos, and beans that can be enjoyed by people with different dietary restrictions (vegan, celiac, lactose intolerant, kosher, halal etc.). The personnel is very polite. There are several restaurants, mall, and bookstores nearby. It is about 7 min. from the airport. I would certainly stay in this hotel if I visit Ciudad de Guatemala again.
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vinicio Bobadilla, General Manager at Hotel Casa Veranda
Responded Apr 21, 2020
Dear Mrs. Gisele: We thank you for your recent review of our hotel. We´re glad our location works out for you, we take pride in being in the heart of the "Zona Viva" We will let the staff know you appreciate their effort in making your stay a comfortable one. We hope you come to Guatemala soon so we have the opportunity to serve you even better, Sincerely,
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Les P wrote a review Mar 2020
3 contributions
Great atmosphere. Friendly staff, specially Shearley and the front desk staff who made our stay really comfortable and enjoyable. Rooms that are like home away from home. Restaurant has great selection of traditional and gourmets meals. Overall super clean and excellent service.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sierrita wrote a review Jan 2020
Guatemala City, Guatemala1761 contributions39 helpful votes
+1
I really love to come here! The service is number one, the food just perfect and the atmosphere is Supreme! Even I love the rooms. All of them are suites and is like a luxury home. Doesn't have pool but it very nice with kids or just with a couple.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vinicio B, Manager at Hotel Casa Veranda
Responded Jan 25, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Hermann S wrote a review Jan 2020
San Pedro Sula, Honduras246 contributions37 helpful votes
+1
I came with my Inlaws to Guatemala for a medical visit and stayed at Hotel Casa Veranda. The hotel is neat and the rooms are nice. Breakfast is included. Beds are comfy and AC works like a charm. 2 thumbs up for this hotel. The only thing I do not like are the elevators. They are to small and are not wheelchair friendly. For the rest all is fine.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Vinicio B, Manager at Hotel Casa Veranda
Responded Jan 25, 2020
Dear guest: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Frexinet wrote a review Nov 2019
233 contributions119 helpful votes
This is close to airport . The beds were very comfortable and hot showers every morning are a must for me. Our view of the city and mountains was beautiful . While close enough to airport to seee planes taking off the noise level with windows shut is very quiet . The staff were excellent . Ever morning for breakfast my coffee was filled when even half empty . They even provided coffee to go when we had to head out early . The front desk staff were helpful as well. Heidy and maritza were staff that took care of our group daily . Maritza always remembered our drink orders in evening . The hotel is near many restaurants in walking distance as well. The rooms have microwave and fridge to use if you wish .
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Date of stay: November 2019
Location
Service
Sleep Quality
Room Tip: 12th floor with great view from balconey
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Vinicio B, Manager at Hotel Casa Veranda
Responded Nov 26, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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PRICE RANGE
$66 - $119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure guatemala city, accor guatemala city
FORMERLY KNOWN AS
Mercure Casa Veranda Guatemala
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
95
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Frequently Asked Questions about Hotel Casa Veranda
Which popular attractions are close to Hotel Casa Veranda?
Nearby attractions include Plaza Fontabella (0.2 miles), Zona Viva (0.3 miles), and Plaza Espana (0.2 miles).
What are some of the property amenities at Hotel Casa Veranda?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Casa Veranda?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Casa Veranda?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Casa Veranda?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Casa Veranda?
Conveniently located restaurants include The Market, Cadejo Brewing Company Beerhouse & Grill, and Picasso Stone flame oven.
Are there opportunities to exercise at Hotel Casa Veranda?
Yes, guests have access to a fitness center during their stay.
Does Hotel Casa Veranda have an airport shuttle?
Yes, Hotel Casa Veranda offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Casa Veranda have airport transportation?
Yes, Hotel Casa Veranda offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Casa Veranda?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Casa Veranda offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.