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Hostal Los Volcanes

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Hostal Los Volcanes
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70 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Las Palmas de Gran Canaria, Spain
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We spent a night at the hostel. It has a nice atmosphere, but from the beginning they didnt told anything about breaksfast even if it was marked and written on the posters. Thats why we got early the next day, so we could have it. It was marked the service was until 11:00am. At 10:00, we asked at the reception... More 

Helpful?
Thank Mir H
Level Contributor
4 reviews
4 of 5 stars Reviewed March 31, 2016

I was looking for some place just for spending the night, close from the airport and didnt wanna spend to much money, and this place was perfect for it. Really close from the airport with free transportation, free wifi and breakfast included. Totally worth it!

Helpful?
Thank Alejandro C
gabyostrich, Propietario at Hostal Los Volcanes, responded to this review

It was great having you, hope to see you next time!!!! More 

Denver, CO
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 31, 2016

Spent a wonderful night here the night before I flew out of Guatemala. Staff was very friendly, helpful, etc. Other guests were polite and quiet. Not too much noise even though it is within walking distance from the airport. Great kitchen where you can cook for yourself, clean hostel, tv in room and general area and includes wifi, great experience... More 

Helpful?
Thank Trekhigh
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Thank you Trekhigh for your comment it was a pleasure to have you at Los Volcanes. Remember this is your house. See you soon!!!! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 28, 2016

Although they offer airport pickup, there is lack of communication with guests on HOW to be picked up. The manager told me to call or use WhatsApp to contact their hostel when I landed and was ready to be picked up. However, when I attempted to contact them, it did not work and I had to take a taxi to... More 

Helpful?
1 Thank Michele C
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

I´m sorry to read that. We asked you to call us, because the policies from the airport are that our van can not be park waiting for passengers, we used to wait until guest como out but they took too much time and the airport told us that we can not do that anymore. The private rooms are in the... More 

Guatemala
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 31, 2015

Every time we have to spend time in Guatemala City, we choose to stay at Hostel Los Volcanes. No, we are not backpackers, not "typical" hostel types, we are retired and living here. But Los Vocanes meets all our needs. It is scrupulously clean, the management is open and friendly -- and speaks more than adequate English --, and prices... More 

Helpful?
1 Thank Linda C
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Thank you very much for your comment. Hope to see you next time you are in Guatemala City, Best Regards, More 

Guatemala City, Guatemala
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015

Very cozy and clean ... We had a very good time and we are very pleased for all the attention and services received. We were surprised with all the care with both, the premises and the service, to ensure that guests have a very good experience and a relax time. I recommend and hope to return soon.

Helpful?
2 Thank Clo A
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

At Los Volcanes our main goal is to make you feel good and happy. Hope to see you soon!!! More 

Austin, Texas
2 reviews
3 of 5 stars Reviewed June 8, 2015

I exchanged emails with Hostal Los Volcanes to reserve a room and also reserve an early shuttle to take me from Guatemala City to Panajachel. In our email exchange they said they would make the reservation. I asked them if they needed me to pay in advance to make sure the reservation was guaranteed. They responded that there was no... More 

Helpful?
Thank dbelk-texas
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Hola I'm very sorry for the inconvenience but the shuttle agency is not working any more! I hope to make it up to you in your next visit. Best Regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015 via mobile

This place is nice and clean. They have great customer service and its conveniently located near the airport. Couldnt have asked for a better experience. If you want relax after a Long day visit Hostal Los Volcanes..

Helpful?
1 Thank Mercedes O
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

We are glad that you enjoy your visit at Los Volcanes, hope to see you next time when you visit Guatemala City! More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2015

If you are going to Guatemala City and looking to expend more money in having fun outside your hotel while having a nice, clean with an outstanding customer service place to stay, here is where you want to be. I stayed here and enjoy one of the cleanest, and enjoyable customer service for the budget, personal were very helpful in... More 

Helpful?
2 Thank Harold O
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Hope to see you next time, it was great having you here!! More 

New Haven, Connecticut
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 13, 2015

in a very safe location, the outside veranda is good looking and the rooms are clean, although the place is nothing like a regular hostel or hotel. It's more of an old house converted to a hostel. The guy who picked us up was the receptionist too and dealt with us for everything. There is no food u can get... More 

Helpful?
1 Thank Prij0
Questions? Get answers from hotel staff and past guests. Ask a question

21 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
Hostal Los Volcanes is located just 600 meters from International Airport La Aurora (walking distance), with more than 7 years welcoming travelers from all over the world we offer you a great spot for a value price. Free shuttle airport pick up / drop off and breakfast always. ... more   less 

Additional Information about Hostal Los Volcanes

Address: 16 Calle 8-00, Zona 13 Aurora 1, Guatemala City 01013, Guatemala
Location: Guatemala > Guatemala Department > Guatemala City
Price Range: $35 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hostal Los Volcanes 2*
Number of rooms: 10
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Also Known As:
Hostal Los Volcanes Guatemala/Guatemala City
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